Comcast Cable

They suck. I seriously cannot find a better word in my vocabulary. During the last service, there was no charge but there was also little improvement. Every time lightning strikes anything in the area, the service goes out and sometimes when there is absolutely no reason. You have to call on your cellphone because the phone is out too. You call and say, "What's going on here?" They give you a five hour window of completion, which I don't think is really suitable. The thing is I used to work in the internet. I know that there are problems that can absolutely make you insane. But, on the other hand, I also know that there are problems that are absolutely easy to fix. You plug in a different component and you go. They treat everything like a major bollixing. Since we've got some of the main switching on the internet in the east coast up the road three miles. I think they can do better. They are the least expensive of all the options. Also, they promised a certain amount of uploading and downloading speed. They're averaging about 20% of what they promised. Now they put "up to" I'm like, "No. No. If you say it's up to 10 mb/sec I should be charged for that, instead of 50." I feel like I'm being cheated. I have little or no alternatives. I have no other cable company here. So they're the only game in town which is why there should be competition. They were there when they said they were going to be there. It was really obvious that my husband and I knew more about the internet and TCP/IP than he did.

They are adequate. Their price is a bit high and the quality of their service is average. I'm not sure if I will keep using them in the future.

Their reception was extremely good and it was cheaper. I didn’t have any bundled offers from them. I would like to go back to Comcast Cable, but my husband wouldn’t. I liked them and they were good. When I had complaints they would come out and I liked that. If they give me a price lower than my current provider that I’m using, then I would use them again.

The service that?s been provided to me does not have good signals. I called up their customer service and told the representative that I was losing the signal when I pushed the zoom button to fill the screen. The representative did not provide me any solution for it. The price is a little higher for their service. I don?t know if I would continue with them. I will be looking for other service providers.