Benfield Electric is a class A electrical contractor serving the states of Virginia, Maryland and the District of Columbia. We have been in business since 1968 and currently have offices in Manassas and Fredricksburg Virginia, Aberdeen and Millersville Maryland, Dallastown Pa.. We currently have approximately 350 employees collectively. We offer a full list of services for residential, commercial and industrial applications. A 10% labor discount on residential services is offered off labor to Angie's members or just go to our web site coupon page www.benfieldelectricinc.com. Our pricing is very competitive and all work is guaranteed for one year parts and labor. We are fully licensed bonded and insured. All estimates are free. Award winning. Our generator division is PSP Power Solutions.
Business highlights
57 years of trusted experience
Emergency Services Offered
Services we offer
All residential upgrades, additions, remodeling, new homes & CurrentSafe electrical hazard detection services. The PSP Power Solutions generator division offers a full line of New Generac, Kohler and Briggs & Stratton models and has a highly trained service staff for maintenance and emergency repairs 24/7.
Services we don't offer
Install through the roof ventilators, they should be installed by a licensed roofer.
BEWARE: This is NOT GOOD business to deal with. This company PREYS on WOMEN customers who have electrical issues. The company states they can fix an electrical problem but they charge a HIGH fee for coming out. I was game and didn’t see at the time that I was being hoaxed. My issue: electrical circuit breaker that turned off due to too much power going through electric outlet at one time. After the circuit breaker went off, I went downstairs to turned it back to the ‘on’ position. But no electric power could be gained. I tried to troubleshoot through google (to no avail). At this point I called this electrical business. The representative asked me for my address and year my home was built. I told him my address and that my home is less than 2 years old. He then stated that oftentimes builders of new homes may use electrical outlets for construction purposes, which may LESSEN the life of circuit breakers. Long story short, I had the company come out to take a look at electrical outlet and (bad) circuit breaker. The Technician solved the problem in two seconds and I was charged the HIGH FEE ($175) for an APPOINTMENT that lasted @ 5 minutes (tech writing receipt / me talking to management about charge)
Description of Work: replace (presumed) faulty circuit breaker
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$175
Vishal C.
07/2019
1.0
electrician
+ -1 more
The Generator installation was prompt and completed quickly. However, after couple of years, we noticed water leaking in the basement near the Generator Transfer switch. I initially called Benfield but they ignored the request, so I started calling some of the basement waterproofing people. Long and short is that we diagnosed that water was actually coming from the generator transfer switch (see enclosed picture. I also have video but angie list doesn have feature to upload video). The Benfield installers did a poor job and dig a hole in the foundation of the house under the ground level for electric pipe which connects to the transfer switch, a big No No. Then Benefield used some kind of poor quality caulk to close the hole around power cable. However, it could only stay good for a while and now whenever there is rain the water flows from outside the house into transfer switch and drops in our basement. My carpet is messed up and we are living in a very dangerous situation of water and electricity interacting together. Finally after my repeated calls and requests, I was able to get attention of Benfield to come and atleast look at this issue. When Benfield supervisor saw the issue they agreed that it was done wrong, however, their local GM refuses to take ownership of the issue. In addition, because of water flowing through the switch, there is oxidation and rust getting formed inside the switch. Benfield has now given me a quote (enclosed) for $2000 to fix their problem and move the switch so the electric wire goes into the house above the ground level. I have called few other Generac authorized distributors and have them come and look at the installation. They all have also informed me that it was poor quality of installation, it was done wrong and it will cost me $3-$5K because they also recommend replacing the transfer switch. Water, oxidation and rust mix with water and electricity is a very dangerous mix. I am now working through fairfax county (permit office), small claims court and Generac to see if I could get this fixed. I will keep you posted. My recommendation is, don't ever use these guys. See the enclosed video and pictures. If you want additional details please reach out to me directly at vchawla01@gmail.com Angie List - Please let me know how I could upload video of leaking generator switch box
Description of Work: I had engaged Benfield to install 17KVA Generator
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Katherine J.
05/2017
5.0
electrician, generator service
+ 0 more
This was a professional job from site survey to system orientation. Benfield was recommended by our power supplier NOVEC. They were right! We are completely satisfied that we got a great product installed professionally and competently. Cost elements included purchase of a 500 Gal. propane tank and the backhoe to move it to the site.
Description of Work: Turn key installation of whole house backup propane powered 22k generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
TERESA W.
07/2016
5.0
generator service
+ -1 more
Went very well. New generator installed and tested -- powers the whole house. Provided detailed orientation of installed system. Also signed a contract for semi-annual maintenance although we have not yet experienced that part of the contract. Some employees could have been a bit better at communicating (some delays in responding to emails).
Description of Work: Installed whole-house generator
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$14,500
Mary H.
06/2016
1.0
generator service
+ -1 more
Every time I need a repair, I have to wait for parts and keep bugging them to get the repair scheduled. They have no sense of customer service; they apparently have no purchasing power with their supplier of Generac parts, as they never have the part I need in stock and can't get it sent express shipping (even though I have offered to pay for express freight). They are horrible. I don't recommend them to anyone.
Description of Work: I have a maintenance agreement for upkeep of my Generac generator. Benfield comes out 4 times a year to perform maintenance.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$600
Colleen P.
06/2016
5.0
electrician
+ -1 more
Instead of saying, why yes, you need us to do this asap, they were going to send out an electrician to take a look at it. I suggested instead of wasting a trip, told them what was going on and how long the light was off. It was then suggested I take a picture and send it to them. I love people who do not waste time or money! Thank you for your honesty!
Description of Work: I contacted Benfield electric today to see if I am in need of having our home surge protector replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kia S.
03/2016
1.0
electrician
+ -1 more
After more than 90 minutes, technician informed me that the generator's carburetor has to be replaced. He told me that the company can order the carburetor and after its arrival, a technician can come back and install the new part. Technician told me once the part has arrived, the company will call to set up a follow-up appointment to install the new part. I gave the technician the approval to order the part and it was annotated on the receipt I received that day. Four Weeks later (March 7, 2016) I contacted Benfield Electric to acquire on the status of the carburetor. I was then informed by the company that there is no such part exist anywhere in the country and the best they can do would be to attempt to rebuild the carburetor for a minimum of $200 charge.. They also told me that there would not be any guarantee that the rebuilding will in fact fix the generator. At that point, I told them no thank you. They never made any reference to why they did not call me prior to me contacting them (four weeks after the initial service).
Description of Work: The provider was to inspection a stand-alone generator and determine why it would not start
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$265
Tina M.
11/2015
1.0
electrician
+ -1 more
I hired Benfield on 8/12/15 and paid $760 for semi-annual maintenance for 2 generators ($380 each). One of our generator is fine. The other one needed repair. Their technician performed maintenance for the bad generator and sent out another technician to fix it. The new guy wrote up a $986 quote and said that he can fix the generator for $250, but what he recommended is essential. We agreed to the maintenance for BOTH generators ($1972 in total) with the hope that our non-function generator will be fixed after that. That technician came back and charged us another $456 to do some testing. After that, he said that it'll cost us additional $2400 to get our generator repaired. With $3188 already paid and one generator still not fixed, we were wondering how much more they will charge us. I contacted their manager and she sent out yet another technician free of charge. This technician said that what the previous technician suggested only cost $702 - if we also want them to pull the gas and electric permits, then the total would be $1344. None of it matches the outrageous $2400 quote. We then decided not to used them any more. I requested the refund of $110 for the part of the service they have not preformed sometime in October. They initially agreed that they would refund it to us, but I haven't received it yet. I also filed a complaint with the Better Business Bureau. No one responded yet. I would never had thought that getting a generator repaired would cost us so much money and, not to mention, the aggravation. It also puzzles me that they kept on recommending pricey "maintenance" on a non-functioning generator instead of fixing it first.
Description of Work: generator maintenance and repair
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$3,188
Chelsea L.
07/2015
5.0
electrician
+ -1 more
I was very pleased with Benfield. I contacted them through Angie's list on a Tuesday and received an immediate response back with a price quote and a scheduling appointment for that Thursday. I needed to have wiring put in place for two ceiling fans as well as have the ceiling fans themselves put up. The two men arrived on time and after discussing placement, went to work right away. They made sure to inform me of any issues, such as needing to cut through drywall in order to complete the wiring. They were very helpful in suggesting ways to repair the drywall. Once done, they showed me the new light switches that were wired to both the fan and the lighting and briefly went through how I would need to install my ceiling fan light kit. Overall, they did a fantastic job and left very little for me to have to clean up/repair (just the drywall, which even then was a very small patch). I would definitely call these guys again for future electrical work.
Description of Work: Installed wiring for two ceiling fans as well as installed both ceiling fans. Also added in additional light switches to control the fan and lighting separately.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
James E.
06/2015
5.0
electrician
+ -1 more
On Monday afternoon, June 1, our power went out in a thunderstorm and our generator did not come on for the first time in 8 years. I called the company which installed it and was told they no longer serviced generators. A call to a second company was also a rejection, but I was given the name of Benfield Electric Company. We got help immediately, with Deanne Kirkpatrick taking down our information and assuring us someone was on the way, and Mario Walter helping us diagnose the problem as we emailed photos of the generator that he passed on to his technician. Lloyd Ferguson came all the way from Middleburg to Vienna, and in no time at all had replaced the battery, spark plugs, air filter, and oil, and got us going again. It is extremely rare to find a group of people so kind and friendly, prompt and experienced. We wholeheartedly recommend the good folks at Benfield for anyone living in Northern Virginia, DC, and Maryland. Jim and Jan Eldridge Vienna, VA
Description of Work: Serviced our dead generator on an emergency call and got it running after we had lost electric power in a thunderstorm.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Marc F.
05/2015
5.0
electrician, generator service
+ 0 more
The process went well from start to finish. Tony Testa came to our home to perform a thorough analysis to determine our needs not only for the generator, but for changes needed to our gas meter to ensure we had enough throughput for all gas appliances including the generator. I had the work done on time, an the finished installation is clean na thoroughly professional. I believe the man leading the installation was Keith, and he did a terrific job to make sure the generator and the associated lines for the gas and electric outside the house were clean, neat, and actually looked good. Per Tony's recommendation, we had the generator installed on a dry concrete slab, filled with stone. The finished result is excellent. We had our first quarterly maintenance visit from one of their technicians (Bob, I think his name was), and he too was professional and took time to explain the maintenance procedure to me and answer questions about the general upkeep and care of the generator. Completely pleased overall and happy to provide a review that reflects my satisfaction.
Description of Work: Installation of 22kW standby generator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,500
Kathryn T.
03/2015
5.0
ceiling fans, electrician
+ 0 more
I spoke to John when I first called he was friendly and knowledgeable. The techs were on time and understanding as we had movers there at the same time. They finished efficiently and correctly the first time.
Description of Work: Installed 4 new light fixtures, installed a new receptacle, and covered exposed wires under the garbage disposal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Robert B.
02/2015
5.0
electrician
+ -1 more
It went fine, they did what they were supposed to do and it's working fine. They did the job quickly.
Description of Work: I purchased a Big Deal for a Ceiling Fan or Light Fixture Installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
John W.
01/2015
5.0
lighting
+ -1 more
They didn't overcharge. They did a really good job. They're fast and efficient. Even if it was for the next hour; it was okay to them. It was the same guy and he remembers our house. He knows we have lots of projects and we'll call them again.
Description of Work: They installed the ceiling fan and did some lighting. They put the switch and the outlets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$202
Stephen H.
01/2015
5.0
electrician
+ -1 more
Two man crew arrived Christmas Eve and immediately determined that the circuit breaker was functional and not the cause of the failure. Since tracing wires from the breaker box would be impossible without help from technology or major demolition, they diligently opened every switch box (there were only switches on the circuit, no outlets) to try to locate a loose or open connection at one of the boxes, but could not find one. Since it could be done safely and would not cause overloading, they chose to connect to a different, parallel circuit. They located and connected to a GFCI circuit in the powder room causing a minimum of drywall damage and completely restoring service to the failed circuit. They cleaned up pretty well and kept the service call to one hour.
Description of Work: Attempted to find the cause of the complete faIure of a single ground floor circuit and restore service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Nathan M.
06/2014
5.0
ceiling fans, electrician, lighting
+ 1 more
The work was done very well. Benfield installed two ceiling fan boxes from the attic, installed a new circuit for hardwired smoke and CO detectors, wired in a second light switch, and performed a CurrentSafe inspection. The inspection was great, with a professional and detailed report provided within days of the inspection. The workers for the installations were professional and quick. They installed 3 smoke detectors and 1 combo on the first floor, and 2 smoke on the bottom floor. They also installed two more detector boxes in the basement and left the wires safe and covered because I needed more detectors. All the work was to code and expertly done.
Description of Work: CurrentSafe inspection, smoke/co detector installation, ceiling fan box installation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from Benfield Electric of Virginia Inc.
Mr. [member name removed] received one of our exclusive tests called CurrenSafe. After going over his printed report with photos with our tech., he elected to get needed repairs done. His home is much safer now and we are glad to have given him peace of mind.
Larissa S.
06/2014
5.0
electrician
+ -1 more
The technician was friendly and punctual. He serviced the generator and answered all of my questions. The representative from their office who set up the contract for me was very knowledgeable, friendly, and clearly informed me of all of the different options available to me under their service plan.
Description of Work: Signed a maintenance agreement with this provider for our whole home generator. They are to provide maintenance service on our generator twice a year.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Benfield Electric of Virginia Inc.
Always get a maintenance contract if you have a generator. The factory can refuse a warranty issue if you have been doing your own maintenance.
Carolyn P.
06/2014
5.0
electrician, lighting
+ 0 more
Arrived early, ready with appropriate equipment. Pleasant & business-like.
Description of Work: Installation of 2 light fixtures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Kelly B.
06/2014
5.0
ceiling fans, electrician
+ 0 more
Everything went great! Electricians arrived on time, were very profesional and friendly, and vacuumed up any mess. We did run into a bit of a hiccup on the iinstallation of the ceiling fan, but the issue was resolved to our satisfaction.
Description of Work: Wired in for ceiling fans in bedrooms and istalled a ceiling fan in family room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$622
Heather W.
04/2014
5.0
electrician
+ -1 more
On time, friendly, instructive, very efficient and concerned about completing the job in under 30 minutes to avoid charging me more.
Description of Work: Diagnosed and replaced failed breaker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Benfield Electric of Virginia Inc.
We appreciate all of our customers and being efficient saves them money. As a contractor our job is to be fair and honest at all times. Rather have a repeat customer than one who feels taken.
Andrew D.
03/2014
5.0
electrician
+ -1 more
Service was good. Price was very high.
Description of Work: Installed a home generator interlock
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Response from Benfield Electric of Virginia Inc.
Thank you for using Benfield's generator division PSP Solutions. I don't think we are ever going to be the cheapest guy on the block and don't try to be. We want to provide superior quality work and service at a reasonable price. In the end I think every ones happy and we have gained a repeating customer.
Nina B.
02/2014
5.0
electrician, lighting
+ 0 more
They did a terrific job. They showed up on time and completed the job quickly. They were able to figure out a way to place their ladder in the small opening in our stairway, and they placed our new light exactly how we wanted it. They charged us exactly what they had quoted us.
Description of Work: Benfield Electric replaced a chandelier in our stairway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Benfield Electric of Virginia Inc.
Thanks for choosing Benfield Electric. Being able to help this customer with a challenging installation makes it all worth it.
Mary K.
12/2013
5.0
ceiling fans, electrician
+ 0 more
They were quick and professional. I would hire them again in a heart beat. It was easy to schedule and I have absolutely no complaints with the service.
Description of Work: I purchased a Big Deal for ceiling fan or light fixture installation. I wanted the fans replaced in both the porch and gazebo because they were rusted and unattractive. I purchased the fans first and they sent a two man crew. They first installed the fan in the porch and then the one in the gazebo. They did have to modify the structure because the fan I purchased was the wrong length. However, they were able to make it right by using a part from the porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mary F.
11/2013
1.0
ceiling fans, electrician
+ 0 more
I was never contacted by Banfield Electric, nor did I receive replies to emails I sent to Angie's List regarding this service. I was informed that I was out of their service area. I responded that I had no indicator of being outside the service area when ordering the deal nor when viewing it (the offer was directly emailed to me, which shouldn't have happened if I was located outside the service area). I emailed Angie's List twice about this but have never received a response. And since this was located outside my service area and the service company never contacted me, I expect to receive a full refund on my credit card, please. Thank you.
Description of Work: Ordered two ceiling fan installations
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Benfield Electric of Virginia Inc.
Angies List was supposed to limit the e-mail blast for this special to certain areas in Virginia only, unfortunately a few outside customers also got the e-mail and purchased or called about it.
Terry E.
11/2013
5.0
generator service
+ -1 more
Excellkent service eventhough the contractor found some major mechanical issues with the 10 year old generrator.
Description of Work: Follow up on previous preventive maintenance and instrallation of new battery cables and engine valve adjustment
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Electrical,
Generator,
Ceiling Fans,
Lighting,
Landscaping - Lighting,
Home Automation,
Phone Wiring
FAQ
Benfield Electric of Virginia Inc. is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Benfield Electric of Virginia Inc. accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Benfield Electric of Virginia Inc. offers free project estimates.
No, Benfield Electric of Virginia Inc. does not offer eco-friendly accreditations.
No, Benfield Electric of Virginia Inc. does not offer a senior discount.
Yes, Benfield Electric of Virginia Inc. offers emergency services.
Yes, Benfield Electric of Virginia Inc. offers warranties.
Benfield Electric of Virginia Inc. offers the following services: All residential upgrades, additions, remodeling, new homes & CurrentSafe electrical hazard detection services. The PSP Power Solutions generator division offers a full line of New Generac, Kohler and Briggs & Stratton models and has a highly trained service staff for maintenance and emergency repairs 24/7.
Install through the roof ventilators, they should be installed by a licensed roofer.