Beacon Home Services

They were knowledgeable and got the job done right.

Nathan showed up on time, was very professional, courteous, informative and went out of his way to find an easier, safe way to replace the wiring without going into another unit. He explained the problems left by the company that installed my upgraded air conditioner and even took before and after pictures of his work and the work that was done incorrectly by the company that installed the unit. I even had a switch put in to my laundry room. I'm only going to deal with Beacon for now on. Nathan you rock!!!!! Thank you sooo much. Now hopefully when the technician arrives tomorrow, I might actually have air conditioning this time.

First time I'm giving a review on Angi. Terrible! Quoted $2000 to install 1 outlet and tried twice tried to sell services for a monthly fee.

This company is incredible. I had three companies come to my house to provide a quote for replacing my garbage disposal. Beacon's price was approximately 50% of the other bids. I just love the integrity and affordability of this company.

On time, excellent job. Very happy with work.

Beacon services came out to replace a burned out water heater and bring rig up to code. They were punctual and showed up within the hour. The job was completed by the evening. The tech Paul is a rare professional that is highly experienced, compassionate, and personable.

Mr. Friday did an awesome job! Professional and friendly, got the job done in a timley fashion. Thank you!

Jonathan and Craig were prompt, efficient, professional, friendly and highly skilled. I highly recommend them and Beacon for all of your needs!

Absolutely horrendous plumbing service! I recently had the displeasure of hiring Beacon Electric And Plumbing, and it was a complete nightmare from start to finish. Let me share the horrifying details of my experience, which I hope will serve as a warning to others. To begin with, I had made a reservation for the plumber's first visit, only to be left waiting in vain. Beacon Electric And Plumbing had the audacity to cancel at the last minute, leaving me in a lurch. This blatant disregard for punctuality and common courtesy set the tone for the rest of the ordeal. When the plumber finally arrived for the second visit, it became abundantly clear things were not going well. He arrived around 9am, said he would be in 10 minutes and wandered in an hour later. I had a tiny leak in a pipe, a problem that should have been easily fixable. However, instead of addressing the actual issue, this plumber inexplicably decided that my three-year-old water heater needed to be moved a mere three inches. What followed was a disaster of epic proportions. After touring the house, the plumber decided he needed a break from his few minutes of walking around and said he would be back in an hour and left. Some hours later he returned. He was also very fond of long telephone conversations. After the plumber moved the water heater, he made a swift exit without bothering to check their work. It wasn't until they were long gone that I discovered my basement was flooding. I spent the entire previous evening worried about a tiny pin leak now in desperation to contain the water, resorting to placing buckets every 30 minutes to prevent further damage. When I called the plumber for assistance, their brilliant advice was to hit the new water valve with a hammer. Unbelievable! Despite their supposed fix, the leaking returned, and by 10:30 pm, I was pulling up rugs and furniture and turning off the water in the house. Turning on the water heater caused an immediate flood in the basement, a problem I had never experienced before the plumber's ill-advised meddling. The timing of this catastrophe makes it hard to believe it was a mere coincidence. It seems clear that the plumber's reckless actions were the cause of this new, devastating problem. As a result of this dreadful experience, as a heart failure patient I was forced to pull up carpets, move all my belongings away from the flooding, and endure an immense amount of stress and inconvenience. To add insult to injury, the plumber had the nerve to assure me that they would fix the problem but failed to follow through. In conclusion, I cannot emphasize enough how utterly disastrous this plumber's service was. Their incompetence, lack of professionalism, and disregard for the well-being of their customers is appalling. I implore anyone in need of plumbing services to steer clear of Beacon Electric And Plumbing, lest they find themselves in a similar nightmare. Worst plumbing service ever

Excellent service! Professional and knowledgeable staff. The electrician installs two outdoor 20-amp GFCI outlets. I am very pleased with the services provided.

Job well done. Good customer service.

Friday, the technician, was terrific. Everything is up and running

Called Beacon for reviewing electrical issue with shortages. They were able to come out the next day and Rebecca was great with scheduling our appointment and keeping us updated on the scheduled arrival time window. Our technician was Jacob and he was very knowledgeable and explained in detail the process; what he was looking at, what he would be doing and why, and was upfront about pricing. We will be using them again for future electrical services.

Great! Plus Jamie showed me a couple of potential problems I should look into for future projects. Both technicians were very friendly, competent and efficient. Going to use them for my next plumbing or electrical project!

Beacon is Amazing! PERIOD. I have nothing but GREAT things to say about Beacon! They exceeded my expectations, and I'm a tough cookie to please. From the first contact to our immense satisfaction with their work - Beacon is a 5-star company - hands down. Sharon contacted us within minutes of our request for service. As home-bound seniors, we had a lot of repairs, complications, and challenges, but Sharon's patience and flexibility was so great. She got us an appointment the very next day. And Courtney was incredibly helpful in answering our tons of questions and getting us set up for our service plan. Milton, the hands-down best electrician in my book, arrived on time with his professional team, and he came prepared to not only fix what we needed, but he also found cost-saving repairs (we didn't even realize we needed) to save us money and headaches in the long run. Best of all, Milton had all the lights and equipment already in his truck to take care of everything that same day! We don't have a lot of money, but Milton didn't hesitate to work with us to get discounts for the repair, and he found cost-effective solutions that we can use for our next service need - which is plumbing. We didn't know Beacon did plumbing too, so we're looking forward to another great experience on that service too! We signed up for the lighthouse club with free inspections for plumbing and electrical and a ton of discounts we can really use. When everything was done, Milton checked to make sure we were 100% happy before he left. Plus, we got a follow up call from the office to make sure we got everything we needed. Love that! We are just immensely satisfied with the service we got from Beacon - I highly, highly recommend this company.

Found the problem and fixed it - $225

The service was super quick and friendly and completed beautifully and on time. Scheduling was a breeze and the techs were friendly and helpful and knowledgeable. They lose a few stars for charging $2,000 for 2 hours for 2 people to complete the work of installing an outdoor GFE outlet and hanging two outdoor speakers. That's $450/hr per person to do the work plus materials.

Very well. The work was done efficiently and cleanly. The electrician explained what was needed and why.

This is a difficult review to write. Up until this week I would have given Beacon a "5" on all categories. But today I can't be so positive, I have requested them for four services at this time; 3 plumbing and 1 electrical. Here's a summary of each service: 1. Plumbing: Service a well water system. Our prior well water company had gone out of business. Beacon was responsive and dealt with an unfamiliar system pretty well. They replaced needed consumables and determined how to adjust the water to the right pH and hardness. Reasonably priced, but they did overestimate supplies (but they left excess with me so presumably the next time it will be cheaper). Good first experience, "B+" rating. 2. Plumbing: Repair broken shower control, replace Shower head, and track down intermittent leak from said shower. Super responsive. The tech did a lot of trouble shooting and determined that the overflow was mis-adjusted and that the gasket on the overflow was decayed and needed replacement. All work done at reasonable price and very thankful for the Tech's experience. "A" Rating, no further leaks! 3. Electrical: Run a new circuit for a portable hot tub to two locations. Disclaimer: I am an electrical engineer who has dealt with homeowner electrical improvements in the past. This tech worked with me on the design of the new circuit, cautioned me on the things I needed to do outside of Beacon's service (aka dig a trench for the underground line) and came out to support the county inspection. When the inspector required changes, the Tech worked with me to implement them with minimal cost increase. A++/ 100 % rating. 4. Replace a failed instahot faucet. The tech could not seem to find a replacement part at a reasonable price. He gave me a quote for $933. I contacted Instahot, and they directed me to a $350 replacement part on Amazon and provided a video for homeowner replacement. When I declined the service the Tech called and said that it was not just the cost of the hardware but his time. I pointed out that I wasn't willing to pay $587 labor for a straightforward 30 minute in and out replacement that I could do myself. So an "F" on this service, which I declined.

It went very well. No problem detected with hall switches-all working. Outlet was replaced. Service technician was friendly, efficient, and professional. Rates were more economical than others listed on Angi's.

Very well-however, there was some sticker shock involved in the price; I guess that's the difference between having a bonded electrician versus a handyman working on the ceiling fan-the cost of the bonded electrician was perhaps twice that of the "I got from handymen/women. The price of the simple installation a year ago before the fan stopped working was half what I paid today. I have to say it was worth the price! But pricey it was-if you are on a very tight budget, this might not be the way to go. But if you want real quality it is the way to go!

We used Beacon to fix some bad wiring in several recessed lights. Carl was awesome!!! Came out the same day, gave me a quote on the spot and was able to complete the work. The payment ended up costing more than the quote but Carl explained that ahead of time (I had missed adding a couple fixtures to the original quote). Carl explained everything he was doing, spent all the time needed to make the project safe and correct. Also very friendly and professional. Will use again. Thanks Carl!

Had a section of my polybutylene water line change from the water heater to the main manifold. Jason, the plumber was experienced and very professional. Worked me through what he was going to do before starting the work. Replaced the pipe and made sure the issue was fixed before leaving. Took the time to give me an estimate for replacing the entire polybutylene plumbing in the house as this system is no longer recommended due to high failure rate.

Beacon’s Andre did a super job. Recommended repairing fan motor vs replacing entire unit. Saved me time and money. Their office staff kept me apprised of the delivery date for the parts, and schedule for installation. Installation occurred the day after part was received. Andre showed up exactly on time and was very efficient at his work. I highly recommend him and them.

Jason did a great job. We have a complicated underfloor heating pre-installed. He worked very hard with us to strategize to relocate the shower, toilet and sink plumbing and add additional drain without impacting the existing heating system.