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ARS / Rescue Rooter Manassas

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

For fast and exceptional service for all of your heating, cooling or plumbing needs, call us now: 703-592-9182. ARS is a leading brand of American Residential Services, LLC. We provide heating, air conditioning, indoor air quality, efficient attic systems and plumbing services throughout Northern Virginia, including Manassas, Alexandria and Fairfax. United by exceptional service, we serve thousands of residential customers from our location in Northern Virginia. You can always count on exceptional service, backed by a knowledgeable team of trained specialists who have the professional experience to do any job right - the first time. Our courteous HVAC technicians are available 24/7 to provide you with expert service and repair. Our Comfort Advisors are ready to help you make the most effective installation or replacement decisions based on your home comfort needs. When a team member from our company visits your home, you can rest assured that they have passed national background and drug tests, and are equipped to provide you with the service you need. In addition to our Exceptional Service Guarantee and providing you only with the utmost in professionalism, we also treat you and your property with respect: we call before we arrive, we providing honest and upfront estimates before any work is done, and we take care of your home by using shoe covers and drop cloths as needed. If you are an existing customer, we thank you for your continued support and business. If you are a new customer considering our company, we encourage you to let us show why we are one of the leading heating and cooling services providers in Manassas, Fairfax, Alexandria, VA and throughout Northern Virginia! License # 2705059347A, WV034354

Business highlights

78 years of trusted experience
Emergency Services Offered

Services we offer

HVAC systems/air conditioning/furnaces repairs, preventative maintenance, emergency services & new/replacement installation. Plumbing services including: emergency service; hot water heater installation & repair; drain & pipe cleaning; clog removal; garbage disposal installation and repair; faucet/sink, showers/tub & toilet installation & leak repair. Extras for your home including: duct cleaning; Efficient Attic Systems - attic insulation, radiant barrier, and ventilation; & indoor air quality

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.5684 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
14%
3
3%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 551-575 of 684 reviews

John S.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Jeff K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The ARS serviceman provided an annual heater service as part of a service contract. The price seems to be within the normal range of service contract for these types of things - I like IRS because they maintain contact with me and reminded me that I need to get my service done - after I had paid for it upfront last spring. They called ahead of time and kept me informed of their expected arrival and provided professional service.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Melanie H.
10/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had an estimate from them but they did not perform services.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane L.
10/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: After our semi annual summer to winter turn over,we were told everything was great. Two days later,we had neither A/C nor heat upstairs. After a tech came out, we were informed that our 7yr old system was in need of repair or replacement. After repeatedly questioning that the coolant had been allowed to leak out (something which happened to our neighbor) they insisted that could not happen and sent out their salesman. He informed us we could either do a diagnostic ($500), a parts replacement ($2500) or replacement of the unit ($8000 down to $6000) as existing customers. After finally contacting a manager, who sent out another tech to replace coolant,the system has preformed perfectly and the contract with ARS has been cancelled.
Rating CategoryRating out of 5

Winifred D.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

John W.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They maintain my heat pump system and have since they merged with/bought General Heating, which installed it in 1976. |Will be asking them to install the next one as I rehab house. |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

anthony C.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air Condition tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$39

Lesley S.
08/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very good as always.
Description of Work: Heating & A/C. They did an inspection.
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Annemarie L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Checked circuit breaker, unit and digital thermometer. Determined cause of lack of a/c to be heat pump. Replaced capaciter. A/C working again. From call for service to completion: 1 1/2 hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

David L.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from ARS / Rescue Rooter Manassas
(Removed members personal information) Thank you for sharing your feedback. Should you need further assistance in the future, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

June M.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

James F.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from ARS / Rescue Rooter Manassas
[Removed member name], Thank you for sharing your feedback. Should you need further assistance in the future, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Adam S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Response from ARS / Rescue Rooter Manassas
[member name removed], Thank you for sharing your feedback. We appreciate you selecting ARS/Rescue Rooter to service your home's needs! ARS/Rescue Rooter Customer Relations 866-803-0879

Scott H.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replaced a broken capacitor in our Heat Pump. Also performs diagnostic check of HVAC system. Quick response, professional, and performed work quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Yvonne D.
07/2015
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The technician was fine. It was the Manager Allan William that would not call me back to discuss cost and having the job done. He kept tell me about he not being there for a week and it put him behind on the work that was needed to be done. He call me back once and did not have the paper work in front of him and told me he will call back in 2 hours. I waited and I call him again and left a message and to this day he still have not call me. I do not want to do business with this company.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from ARS / Rescue Rooter Manassas
Ms. [member name removed], Thank you for sharing your experience. ARS/Rescue Rooter strives to provide an exceptional service experience to each of our customers. We apologize if we were unable to do so in this situation. Please allow us the opportunity to speak with you, so we may address any concerns you may have. One of our Customer Relations team members will be reaching out to you to discuss your specific situation. Should you rather call in at your convenience, our Corporate Customer Relations team can be reached at 866-803-0879. Thank you, ARS/Rescue Rooter Customer Relations 866-803-0879

Jill N.
07/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from ARS / Rescue Rooter Manassas
Mr. [Members Name], Thank you for sharing your great feedback on our company. Should you need further assistance in the future, please don't hesitate to call. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Amy M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I hired ARS to come out and do an annual inspection of my AC unit. They were on time and very professional. The visit was quick and thorough. They didn't try to make me purchase any unnecessary items and explained everything they were doing while they were there. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from ARS / Rescue Rooter Manassas
Ms. [Member name removed], Thank you for sharing your wonderful feedback. We are pleased to hear about your rewarding experience with our company. Should you need further assistance in the future, please don't hesitate to call. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Terrance L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Changed a part on my ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from ARS / Rescue Rooter Manassas
[Member Name Removed] Thank you for taking time to share your amazing feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Michael M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
GREAT!!!!
Description of Work: Bernie Miller showed up for my annual spring HVAC checkup. A great and timely job completed, as always. Great firm and great technician.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from ARS / Rescue Rooter Manassas
[Member Name Removed] Thank you for taking time to share your amazing feedback on our company. We are please to hear about your rewarding experience with Bernie. Thank you for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Joelyn K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ARS came and installed an AC/Heating system after ours both failed this spring...yes, at the same time. (It was the week the weather was in the low 40's then the 90's) The team was very professional, accomodating with our schedule and we are very happy with the Carrier system they installed. We sat down with the sales rep before hand and he showed us all of our system options and the warranties. He explained the difference until we understood and were comfortable with our choices. They also offer financing. The install team showed up at the agreed time and cleaned up after themselves. We had an out of town wedding so our 21 yr old daughter was here when the came and they were very respectful to her. I'd recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,700

Response from ARS / Rescue Rooter Manassas
[Member Name Removed], Thank you for taking time to share your feedback on our company. We are pleased to hear about your experience with the services provided. Should you have any questions or comments about your new equipment, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter to assist with the replacement of your home comfort system! ARS/Rescue Rooter Customer Relations 866-803-0879

David H.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$400

Response from ARS / Rescue Rooter Manassas
[member name removed], Thank you for taking time to share your feedback on our company. We appreciate you choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Christopher B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from ARS / Rescue Rooter Manassas
[Member name removed], Thank you for taking time to share your great feedback on our company. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Anand Mohan D.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from ARS / Rescue Rooter Manassas
(removed member name), Thank you for taking time to share your wonderful feedback on our company. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Rita E.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have a service contract with ARS and like every single time, their representative was polite, on-time and a complete professional...really get service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from ARS / Rescue Rooter Manassas
[Member name removed], Thank you very much for taking the time to share your feedback on our company. ARS/Rescue Rooter strives to provide exceptional service to each of our customers. We are pleased to hear about your experience. Should you need further assistance, please don't hesitate to call. Thanks for choosing ARS/Rescue Rooter! ARS/Rescue Rooter Customer Relations 866-803-0879

Contact information

9070 Euclid Ave, Manassas, VA 20110

http://www.ARSofVirginia.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Air Duct Cleaning,
Electrical,
Sewer Cleaning,
Drain Pipe Installation

FAQ

ARS / Rescue Rooter Manassas is currently rated 4.5 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

ARS / Rescue Rooter Manassas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, ARS / Rescue Rooter Manassas does not offer free project estimates.
Yes, ARS / Rescue Rooter Manassas offers eco-friendly accreditations.
Yes, ARS / Rescue Rooter Manassas offers a 5% senior discount.
Yes, ARS / Rescue Rooter Manassas offers emergency services.
Yes, ARS / Rescue Rooter Manassas offers warranties.
ARS / Rescue Rooter Manassas offers the following services: HVAC systems/air conditioning/furnaces repairs, preventative maintenance, emergency services & new/replacement installation. Plumbing services including: emergency service; hot water heater installation & repair; drain & pipe cleaning; clog removal; garbage disposal installation and repair; faucet/sink, showers/tub & toilet installation & leak repair. Extras for your home including: duct cleaning; Efficient Attic Systems - attic insulation, radiant barrier, and ventilation; & indoor air quality

Contact information

9070 Euclid Ave, Manassas, VA 20110

http://www.ARSofVirginia.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM