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American Pest

Pest Control

About us

American Pest is offering Disinfectant and wipe-down services at this time to combat the spread of COVID-19. As always, we offer home pest control for ants, bed bugs, termites, mosquitoes, and more! We offer top rated annual pest control plans that offer coverage for 30+ pests, seasonal mosquito and tick control, and one-time services for occasional home invading pests.

Business highlights

100 years of trusted experience

Services we offer

American Pest is offering Disinfectant and wipe-down services at this time to combat the spread of COVID-19. As always, we offer home pest control for ants, bed bugs, termites, mosquitoes, and more! We offer top rated annual pest control plans that offer coverage for 30+ pests, seasonal mosquito and tick control, and one-time services for occasional home invading pests. Mention Angie's List to receive discounted rates on programs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7113 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
12%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 1-25 of 113 reviews

William M M.
10/2019
5.0
pest control
  + -1 more
I highly recommend using American Pest Control. Johnathon was VERY courteous & professional. He came back again to treat the inside of the studio basement Apt. because the tenant wasn't home and the landlord was at work. I also felt he was very reasonable price wise compared to others - "NO COMPARISON"
Description of Work: Treated outside and inside of Townhouse for crickets and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Angie L.
11/2017
4.0
pest control
  + -1 more
They didn't perform any service, but offered ideas.
Description of Work: Pest control

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Pest
Sometimes when we meet with a customer, we discover that it isn't necessary for us to treat in order to solve a customers pest problem. In those situations, we provide customers with tips and knowledge necessary to solve the pest problem on their own. That's why you were not charged for this inspection and were given ideas to solve your pest issue. We hope that if in the future you need assistance with a pest issue, that you keep us in mind and give us a call. Thanks again for taking the time to share your experiences with other [Member Name Removed]'s List members.

Teresa D.
10/2017
5.0
pest control
  + -1 more
Always on-time and pleasant to work with. Dwayne is the best. Very knowledgeable and friendly service always. We will ask for him by name when we move into our new house. We appreciate the call ahead service to let us know he's on his way.
Description of Work: Quarterly and season maintenance. Always on-time and pleasant to work with. Dwayne is the best. Very knowledgeable and friendly service always. We will ask for him by name when we move into our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from American Pest
We're happy to hear that you are so pleased with the quality of our services. We are very happy to have Dwayne on our team as he makes us very proud and keeps customers happy. If at any time you feel that we are not meeting your expectations, we hope that you'll give us a call. At that point we will be able to take steps to rectify the situation and provide you with the top-notch service that you have come to know and expect from us. Thanks again for taking the time to leave a review and share your experience with other Angie's List members.

Narayanan P.
09/2017
5.0
pest control
  + -1 more
Technician arrived on time. He explained the treatment to be done inside and outside my house.
Description of Work: Pest control for home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Pest
Thanks for giving us an A rating on the punctuality and professionalism of our services. We take pride in the way that our technicians work with our customers and make sure that everything is explained and understood. If you ever feel that we don't meet your expectations, we hope that you will reach out and let us know so that we can solve the problem quickly. Thanks again for sharing your experience and A rating with other Angie's List members!

Karen W.
06/2017
5.0
pest control
  + -1 more
Great -- I would definitely use them agian
Description of Work: Annual contract for interior and exterior pest service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Pest
Thank you for taking the time to leave a review. Please let us know if there is anything else we can do for you. Amanda Poulin GreenStar Pest Control

James H.
06/2017
5.0
pest control
  + -1 more
Seemed to be knowledgeable, prompt and efficient.
Description of Work: Treatment for bugs, ants and termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Pest
Thank you for taking the time to leave us a review. We appreciate having you on our routes. If you need anything just let us know.

Joe B.
06/2017
1.0
pest control
  + -1 more
They came and sprayed for bugs, but we still after the treatment has small bugs. I am not happy with their service.
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from American Pest
Thanks for your feedback, [Member Name Removed]! We always strive to provide the best possible service to our customers and you are no exception to this rule. Since the 1-time promotional service was performed two years ago it would not be unusual to see pests around your home. Typically, 1-time services do not come with a long-term guarantee, because all pest control materials break down over time and prevention begins with routine maintenance from the exterior. We'd be happy to help you understand why pests continue to be a problem around your property.

Harinder M.
05/2017
5.0
pest control
  + -1 more
Excellent. Happy with the service. The technician, Alex, was very good.
Description of Work: Needed to take care of bugs seen in the basement and wasps seen outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from American Pest
Thanks so much for your kind review of our service and professionalism! We're pleased to hear that you have been happy with our services and your technician. Thanks for taking the time to share your thoughts with other members.

Lisa S.
04/2017
5.0
pest control
  + -1 more
Daniel preformed an inspection of my house, identified and remedied problem areas where bugs are likely to get in. He then sprayed for bugs in my basement and exterior. Along each step, he describe what he was going to do and performed the services quickly, about one hour total. The initial appointment was $99. There is a 30-day follow up appointment and on that date, the quarterly treatments start at $115/visit.
Description of Work: I needed to start bug control treatments.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from American Pest
Thanks for sharing your review! We strive to provide each of our clients with a quality, effective pest control service and trust that our service will continue meet your individual needs. Keep in mind that if you should have pest problems in between your regularly scheduled service, that we will come back out at no additional cost to you! Thanks again for your thoughts.

Stephen H.
03/2017
4.0
pest control
  + -1 more
We have a contract with GreenStar. Their price is neither high or nor low, comparable to other offerings. I think the price is average. Others have been offering the same service for the same price. They are here when they say they will be here. I think they are quite professional. Over time, they have been reliable, professional, and responsive.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Nagaraju N.
08/2016
5.0
pest control
  + -1 more
We have been using greenstar for pest control maintenance past 6 years. We never had an issue with pest and they are prompt, professional and effective. There service includes 4 application per year. Highly recommend them.
Description of Work: Pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Pest
Thank you for taking the time to give us your feed back. We enjoy having you on our routes. Sincerely, GreenStar Termite & Pest Control

KATE G.
07/2016
5.0
pest control
  + -1 more
Greenpest was quick to come, treated the outside of the house where the ants were entering, and baited the problem areas inside. With a day the ants were gone. I added the $89 bi-monthly treatment for ants and mosquitos. Highly recommend. The cost includes the discount for the initial treatment.
Description of Work: Overwhelmed by ant invasion

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. Sincerely, GreenStar Termite & Pest Control

Michael G.
07/2016
5.0
pest control
  + -1 more
they sold me a bundled plan last week and I had an issue over the 4th of july weekend. I called and left a message and they sent someone out right away yesterday afternoon. Very impressed so far with responsiveness and they seem to really care about what they are doing. So far so good and we are working on the bug problem which isn't solved yet but is getting better.
Description of Work: home pest control spraying with bundled services for lawn pests like ticks and mosquitos

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. Sincerely, GreenStar Termite & Pest Control

Amit S.
06/2016
5.0
pest control
  + -1 more
They perform a quarterly Pest Control service for our yard and always call a few days ahead of their scheduled visit to note down our concerns related to pests we have seen. Their staff and the service technicians are very professional and perform a thorough job.
Description of Work: Outside yard treatment for Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. Sincerely, GreenStar Termite & Pest Control

Kathleen M.
06/2016
5.0
pest control
  + -1 more
we had our initial pest control service and Harry, our tech, was wonderful. He was prompt, courteous, explained what he would be doing and did a thorough job. Their prices are very reasonable and I would definitely recommend Greenstar if you are looking for a pest control company.
Description of Work: pest control and mosquito spraying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from American Pest
Thank you for taking the time to leave us a review. We welcome all feedback. Please let us know if there is anything else we can do for you. Thank you, GreenStar Termite and Pest Control

Joy G.
06/2016
5.0
pest control
  + -1 more
Everyone they have sent has been respectful, honest and pleasant in performing their job. Highly recommend them.
Description of Work: Have a quarterly maintenance plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from American Pest
Thank you for taking the time to leave us a review. We welcome all feedback. Please let us know if there is anything else we can do for you. Thank you, GreenStar Termite and Pest Control

Alec M.
04/2016
5.0
pest control
  + -1 more
Dwayne, our service tech, is extremely professional and genuinely interested in his profession. He's always attentive and willing to go the extra mile if needed. We're on the every other month plan with mosquito and tick package.
Description of Work: We've been using Greenstar for almost a year now and are thoroughly pleased with our service. Our service techs are extremely helpful and knowledgeable, and genuinely care about what they do. We've noticed a large reduction in bugs since using them, and it has made our backyard a great place to be again.I highly recommend Greenstar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Response from American Pest
Thank you much for the feedback and review. We thank you for being on our routes. Please don't hesitate to let us know it there is anything we can do for you. Sincerely, GreenStar Termite & Pest Control

Kate J.
02/2016
4.0
pest control
  + -1 more
I was just not happy with the way they went about the rat treatment and the sanitation from it. I have no issues with the quarterly pest control. They do come out quickly.
Description of Work: We use GreenStar Termite & Pest Control. They came out for a rat problem a month ago. They were just making sure there were no rats.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from American Pest
Thank you for the review. We would love to go over service options with you to better enhance your service. Please give us a call at 703-942-8510. Sincerely, GreenStar Pest Control

Nick P.
12/2015
5.0
pest control
  + -1 more
On-time, professional, courteous. Although there was a slight mixup on what service was purchased and the first technician did not have the necessary equipment, he quickly called his manager to have another technician dispatched ASAP to treat the house. The next technician arrived an hour later and did a great job. Both gentlemen were very friendly and efficient. Will be using their services again in the future.
Description of Work: Treated house for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. :) Sincerely, GreenStar Termite & Pest Control

Ajay B.
12/2015
4.0
pest control
  + -1 more
They did good. When they came for the follow-up, I was a bit disappointed because the spraying of the interior was not done. He never asked to spray but he got it done.
Description of Work: We used GreenStar Termite & Pest Control. He did the basement and the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

priya K.
12/2015
3.0
pest control
  + -1 more
I have had the Greenstar pest control services for over 2 years now and never had any issues until today. Several technicians have come to perform services during the course of my contract with them and they all did a stellar job. However, the gentleman that came to perform the service this morning went through the usual drill of speaking with me and he was professional and courteous. I had to leave for work soon after I spoke with him but my wife was home and it appears that he left within a few minutes after I left. So we called the customer care to report this and to let them know that their technician left our home after treating the garage. I also explained to them that my house is around 1800 sqft per floor and the lot itself is graded. Typically for someone to spray the entire perimeter cannot be done within 10mins. Moreover he claimed that our unfinished basement was also treated. Moreover my wife was monitoring this from inside the house and she never saw the technician spray the perimeter. They had a service manager call me back and I explained the same to him. The service manager told me that different technicians have different techniques and that he trusted his technician. But what he can do is have them re-treat. I even mentioned that during the past visits I have been home for around 60-70 of the time they sent someone and every time it took more than 30 mins. I have lost trust in this company and was not really expecting such a response from their manager. My goal was to let the company know that they may have a re-training opportunity and to also see how they were going to handle my account relationship with them. I am happy to take my business to a company that values customer feedback.
Description of Work: Scheduled treatment

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$90

Response from American Pest
Hello [Member Name Removed] Thanks for giving us the feedback as we are always looking to improve. We would be happy to return and redo the service for you or credit the service back. We value your business and do not want to lose you as a customer. Please let us know how we can make things right. Thanks! Kyle Wood

Vasily A.
09/2015
5.0
pest control
  + -1 more
There was a problem with one treatment when solution was applied right after it rained and had no affect on mosquitoes, GreenStar Termite & Pest Control offered re-treatment at no cost and mosquitoes were gone! Will use them again next year.
Description of Work: GreenStar Termite & Pest Control, treated my yard against mosquitoes and ticks

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. :) Sincerely, GreenStar Termite & Pest Control

john R.
09/2015
5.0
pest control
  + -1 more
I used an Angie's List deal for 3 mosquito treatments. They came every month on the 10th, with a reminder call a few days beforehand. They were respectful of my property and courteous on the phone.
Description of Work: Provided a mosquito treatment spray once a month for 3 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. :) Sincerely, GreenStar Termite & Pest Control

John R.
09/2015
5.0
pest control
  + -1 more
Exterminator was prompt, professional, and effective. Took care of business, made sure I knew what other services were available through his company, and resolved my ant problem, which was the prime reason for the call.
Description of Work: exterior bug treatment and specific ant treatment in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from American Pest
Thank you much for the feedback and review. Let us know if we can do anything at all to enhance you experience with our company. :) Sincerely, GreenStar Termite & Pest Control

Joe B.
09/2015
1.0
pest control
  + -1 more
The ants were back the next day. I did not want to call him back due to the poor performance the first time.
Description of Work: I bought the Big Deal for the $49 Basic Exterior and Interior Bug Treatment to get rid of the ants.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$49


Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

American Pest is currently rated 4.7 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

American Pest accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, American Pest offers free project estimates.
Yes, American Pest offers eco-friendly accreditations.
No, American Pest does not offer a senior discount.
No, American Pest does not offer emergency services.
Yes, American Pest offers warranties.
American Pest offers the following services: American Pest is offering Disinfectant and wipe-down services at this time to combat the spread of COVID-19. As always, we offer home pest control for ants, bed bugs, termites, mosquitoes, and more! We offer top rated annual pest control plans that offer coverage for 30+ pests, seasonal mosquito and tick control, and one-time services for occasional home invading pests. Mention Angie's List to receive discounted rates on programs.

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM