Woods Flooring And More

Wood signed a contract in June to do our basement and be completed by August 19, 2013 with a $25 per day penalty thereafter. Mr. Wood assigned a "project manger" to the job, Mr. Mark Hight had commented during the job that he was thinking not enough material would be ordered by Mr. Wood to complete the project....although we had already given $24,000 in three draws with $8,000 to be paid upon satisfactory completion of the job. Also, Mr. Hight is listed as a "project manager" on his business card although he says that is a misrepresentation of his title and doesn't know why Mr. Wood had those made out that way. Mr. Wood turned out to be untruthful about ordering material and giving dates that project would be finished. He failed to pay his subcontractors and I was informed that unless I paid them they could place a lien on my property until paid in full. Now Dale Wood today, September 24, 2013, is demanding money from the last draw which is not due until project completed. He indicates he can't complete the job unless he receives more money. (Electrical, Plumbing, painting, sanding and finishing stairs, floor tile, bathroom tile, cabinetry and shelving) There is much work left to be done and when I asked him what he has done with $24,000 of my money he replies it's all been spent on my basement. He claims he has "xtras" to pay although he said the floor tile I ordered which is an upgrade of the ceramic tile was a "wash" due to the labor intense of installing ceramic tile compared to the upgrade tile I selected. Since he has gone past the deadline date of August 19 he is adding cost of glue, grout, and other materials which was supposed to be included in the "turn key" price. My wife was informed by Mark Hight that Mr. Wood is a gambler and likes to take vacations. I don't mind but I believe he has used a lot of the money that I paid him for the job to take has vacations. He also indicated that Mr. Wood has been through controversy with customers in the past. Another worker, Micky, indicated that he knew several people in the past that jobs have not been completed. My have and I have been overly patient with Dale Wood but he has told many untruths and has given his word regarding matters pertaining to the ordering of materials only to find out he was untruthful. I have relayed this information to the Virginia Board of Contractors, BBB,, Bedford County Chamber of Commerce, Bedford County Commonwealth Attorney, and Bedford Town Police, Criminal Investigations. Better Business Bureau of Western Virginia has Woods Flooring and More, inc. rated "F". I would never favorable recommend this company or Dale Wood.

They went through the rest of our house. We'd left all of the doors closed to keep the sawdust from getting all over, but when we got home - every room in the house was open and every room was covered with sawdustm, even some of our drawers had been left open. Varnish was splashed up the molding and onto our fireplace hearth and toilet. What a mess.

His workers messed our floor up so bad, we asked the owner to show up. He let my husband know he would show up. Instead of the owner showing up, he just sent his workers back the next day. The workers arrived the next day and said we are here to make it right. The owner actually never came out to our property. They used maple wood and a maple stain, which I did not like. They sanded the floor again with a "better" sander. They finally put the correct stain on the wood and put a coat of polyurethane. The next two days they put the 2nd and 3rd coats on the floor. We moved our furniture a few days later. This company ripped the molding off of our walls and accidentally stained it. The walls and baseboard has stain on them. I have paid a painter to fix the walls and baseboard. I also paid another contractor to correct his work. I sent him a letter via certified mail and he did not show up for his court date on 10/18/2010. We have tried to call this company several times. The last time I spoke with him was on June 18, and he said he would refund my money. I have not spoken with him since then. This company is now doing business as Wood's Floor Inc. at 2433 Cobb Street Lynchburg, VA 24501 434-538-8101. His name is listed as Robert Dalewood. His name is Robert Dale Wood, not the combination of Dalewood.