Wood I Do Flooring

David redid a floor for me a year ago. I did not do any comparison shopping. While the floors were greatly improved, there were many sloppy issues such as puddles of finish that had dried. Also, his crew kept leaving lights on when they left. When David (the owner) came by to pick up his money, I pointed out the problems. David promised to fix the problems but never did. I called again about a month ago thinking I would give him another chance on a different floor. He did not return the first call (I left a message) after a week. I called again and got him. We made an appointment which he did not keep. I called the next day when he explained that he was training a new employee and did not have time to come by. We made another appointment which he kept. He gave me a quick quote which I accepted. We agreed on a start date. He did not show up or call. When I called him, he said that he was busy. We agreed on another start date. He did not show up but called to explain that his sander was broken but he would show up the next day. He did not show up the next day. When I called, he told me that it was my fault for not calling back. His crew showed up the next day, sanded and put down finish. The next day, they put down more finish. When I checked the finished job, there were several missed places and many sanding gouges. I looked closer and found that the sanding was very uneven with lots of gouges. David came by and inspected. When I showed him the gouges, he first said that they were not gouges. When I finally convinced him to run his hand over them, he then said that they were just spots that had not been finished. When I argued that we could see the finish, he then claimed that the floors were poorly sanded before he got there and he had actually improved the sanding. "Before" photos showed the floors to be smooth prior to David's crew working. He buffed and recoated an additional time to clean up several drip areas. When he came by for his money, I paid him and that was it. The floors look only OK. For a person who looks at such things, the sanding is very bad and several edges were done very poorly. Again, lights were left on when they left the house and I found several cigarette buts in my yard, something that I really find annoying, although it may not bother other folks. Next time, I will pay a bit more to get a more professional job. David is not reliable and does mediocre work.

Did terrible job. Too many mistakes. Saved some money by letting him stain moulding. Not two pieces match. Did not fill spaces in on mitered corners etc. Stained while on floor. Stain on base boards. Cut flooring short and transitions short. Didn't correct,. When called to come back, did and said he would correct. Never did. Had another installer check out and he said it was a disaster. Would cost at least 500.00 in labor plus the cost of material, at least another 5/600.00. WOULD NOT LET HIM PUT A FLOOR IN AN OUTHOUSE IF I HAD ONE

The owner of this company, David Harder, was recommended to us by a local seller of hardwood floor stock. We had a kitchen/dining area that was half hardwood and half linoleum and we wanted the entire floor to be hardwood. The owner made a great first impression and seemed to know a lot about wood floors. We agreed that he would cut the linoleum-covered part down to the sub-floor and replace it with the same kind of red oak, piecing it into the old floor in such a way that you couldn't tell that half of it was new. The worker who did that part of the work did a decent job and, indeed, you can't tell that the new half of the floor is newer than the old. I was also impressed that the man who installed the new floor took great care to see that everything was straight, fit tightly, etc. However, I find it inexplicable that one piece of the new floor has a staple at one end of it, right through the face of the board. I am perplexed that someone who did an otherwise good job would do that. While the new floor installation was acceptable (except for the staple), we were not so lucky on the finishing work. The first time they finished it, there were severe brush marks in the stain across the entire floor. The floors basically looked striped perpendicularly to the direction of the seams. I asked the worker who did the stain about them while he was staining and he assured me there would be no brush marks when they were done. (This was a different person than the one who installed the floor, and the owner, David harder was nowhere to be found.) When he came back to do the polyurethane coat, I again pointed out the brush marks and he again said I wouldn't see them when it was finished. The next morning Harder came by and I complained about the brush marks. He agreed and said he would be back the next morning to sand the floor back to the wood and refinish it himself. Although I was frustrated that the worker had ignored my earlier concerns, I was pleased with the owner for agreeing to redo the work without hesitation. He did come out the next morning, as promised. My only point of contention at that point was that he admonished me for not having called him about the stain problem in the first place. I expressed that I hired him and it's his job to send competent people and to supervise their work. If he had come out after the stain coat and before the first polyurethane coat, he would have seen the problem in time to correct it without sanding. The next day, he came and did the work himself. I felt confident that it would be right this time because it was the owner doing it and he never hesitated to tell me how good he is. After a few more days of sanding, staining and coating, when we could finally go back into the kitchen, we were distressed to find several problems with the work. There were waves in the floor from the sander... not just the old floor that one might argue has been sanded before, but also the brand new floor that he had just installed. Harder's response was that no one can get a floor flat because the sander is so heavy. That's nonsense, but we really couldn't face another four days of work... and there was no reason to think he'd do a better job if he did it again, since he thought this job was acceptable in the first place. Equally disturbing, there were stray brush bristles and some small debris sealed into the floor in about a dozen or so places, and there was one large spot where it looked like he had spilled the stain and never brushed it. Finally, there was bubbling in the polyurethane. Harder accepted responsibility for the bristles, but blamed me for the bubbles and debris. The room was sealed with plastic from the rest of the house and the debris was from their work, so I am amazed that he thinks that's my fault. He blamed me for the bubbles as well, because I turned the air conditioner off that evening. The work was done in the morning and the AC was on all day, but the temperatures dropped into the low 60s that night, so we did turn it off (since it wouldn't run anyway). It was dry to the touch before we did that, and we turned it back on for the entire day the next day when he put on the second coat of polyurethane. We did not cause any bubbles nor introduce any debris. The debris was clearly small pieces of wood from the floor they had cut out at the beginning of the job. Things became quite heated, with him insisting that he be paid before fixing any of these problems, and with me refusing. He finally agreed to patch-fix the bristles and debris marks immediately and I did pay after he did that. Although I should have withheld part of the payment until I saw how it turned out when the patches dried, he was so rude and aggressive that I just wanted him out of my home. As it turned out, the places he patched look pretty bad and do not blend in with the rest of the floor, so I am now trying to decide whether to sue him for the cost of having someone else come and fix the mess he made. I note that the reviewer from Feb 20, 2012 didn't manage to collect after doing that, so I'm not sure whether it's worth it. Still, I may just have to do it as a matter of principle. I haven't decided yet.

He did a gorgeous job. The guys that came out were wonderful. It was a difficult job because some of my flooring was glued down, but they worked really hard to overcome that. I would highly recommend them after this experience.

We contracted Davd Harder of Wood I Do Flooring to install hardwood flooring in the entire main level of our home (approximately 1100 sq. ft, not including bathrooms) and to tile our bathrooms. After getting a bid from another contractor, and after numerous delays in waiting for the arrival of our hardwood floors, I interviewed David, who bid much lower than the other contractor had (he did not know what the other contractor's bid was). A quick note to self and others: Cheaper is NOT always better! From the start, there was a serious lack of professionalism and a complete lack of comprehension/listening skills. David interpreted things the way he wanted to, i.e., we requested that the floor moulding and quarter round be white, he had white floor moulding installed and stained the quarter round and told us "That's how I do all the houses. Everyone does that." We didn't catch him until it had already been installed. We told him what color stain we were looking at for the floors and cabinets and he did not provide a sample until well after the project had started, and then when we tried to give him an idea of what we were looking for, none of the samples were even close to what we had asked for, but he had one of the stains put on the floor without our approval. We told him we did not like it and to stop, and had to fight some more to get the right color. During this entire nightmare, I had to take my 2 youngest children and leave the home to go out of state to my Mom's during the week while they worked, then come home on weekends (had to stay in a hotel) so I could go to work. We were told the work would be finished in 6 days...at 2 weeks he still had not finished. He promised a lot and delivered on almost none of it. One of the biggest issues we had was David never personally measured the sq. footage of the house himself...he took another contractor's estimate without checking it and the other contractor was off by over 200 sq. ft (unbeknownst to us until the wood had been 80% installed). We had to order more wood, which was on back order for 2 weeks, thus delaying our project even further, and David later said we'd have to pay him extra to installl the wood that he had failed to calculate for when he offered us the contract, although the contract clearly stated that he would install, sand, and stain hardwood on the entire main level except for the bathrooms, which would be tiled. David breached contract several times, asked for a $1000 deposit in the beginning to get our moulding (which we complied with) and then called a week later, when the project was nowhere near being done and asked for more money ($2500, which we gave him in good faith). Two days after that he said he needed more money because "Tomorrow's Friday and I need to pay my guys." We did NOT give him anymore money, and it was at this point when we were about done with him. He argued over everything, the workmanship was HORRIBLE...they left scratches and dents in our floors and then just put a little putty in them that didn't even match the floors. Where the quarter round had been cut at doorways and other areas, the ends were just hacked off and not finished. The never installed the threshhold between our tiled bathroom and hardwood flooring in the hallway. Trash, cigarette butts, boards with nails sticking out of them, and plastic were EVERYWHERE and left on our front and back decks. He had the nerve to tell us his job was done, and that we would need to pay more if we wanted him to finish the two bedrooms that were left unfinished because he failed to measure. Needless to say, we have fired him. Unfortunately, we are out $3500 in the process. Still debating on whether to go to court. I have a partially completed home that is absolutely filthy. I would NEVER recommend David Harder and his "business" to anyone. *UPDATE* We went to court back in March and after hearing our testimony and reviewing the pictures we provided as evidence, the judge ruled in our favor, awarding damages to cover the cost of having to hire someone else to redo what he had destroyed. Still haven't been able to collect a cent from this crook, however. Just shows what kind of character this man has.

We contracted with this company to sand, stain and seal the wood floors in our house. Since our entire house is hardwood we arranged to be completely out of the house for the 4 days they would be working. We moved a large portion of our furniture into our kitchen (which is not hardwood) and sealed the doorway to prevent dust damage. When we stopped by to inspect the work the doorway was unsealed, I asked for the doorway to remain sealed but when we returned later that day it was once again unsealed and I could see dust on my furniture. When we came on the final day to do the final inspection their work left much to be desired. While they had replaced the quater-round it appeared they had just ripped the old off and the paint on my base boards was chipped and it looked awful, I could see crowbar marks. The boards they used to fix the damaged ones do not match at all and stained a completely different color, they also messed up a lot of the cuts and it took 2 weeks to get them out to fix this issue (during this time we couldn't put on our vent covers). The places where they put wood putty has actual finger prints in it, it is not level and looks like they just slapped wood putty in the areas and pressed their fingers in it, it looks awful and we will have to have it fixed when we have the floors refinished. As for that, we will be having our floors refinished this summer. We made it very clear that with such a small house every room gets a lot of wear and we wanted a very durable finish, we were assured we would get at least three coats of sealant. Well I have to say I think we may have been lucky to get one. A year later and the floor looks as it did before we had them redone, it will scratch with a fingernail.I must say this was a very disappointing job, it looks just awful. I would not trust this company to do a professional, good-looking job at all!!

I would rate the quality of work to be below average. The sanding on the refinish left a noticeable ripple due to improper technique. There were numerous nails protruding from the stair treads which we paid extra to replace. Trim pieces were not installed as contracted. Additionally, I would rate the customer service as unacceptable. Numerous times we contacted David and were told that these items would be fixed, however he never showed as promised. On top of that, he continually lied about things that came up however did not have the courtesy to contact us to reschedule. Bottom line, I would not hire this contractor unless you want to be out a lot of money with very poor results.