Although they initially had to reschedule the pickup, they arrived on time and were very professional. The rugs were returned when promised and appeared to be cleaned and very well taken care of. They were carefully wrapped in paper and tied/taped to keep them from being damaged during transport to and from us. We are very happy with the results and will definitely use them again, for in-home cleaning of our wall-to-wall carpets, as well.
Description of Work: We had the company come to our house and pick up two large (12 X 10) area rugs on different occasions to clean and return.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Robert B.
10/2015
4.0
carpet cleaners
+ -1 more
unknown
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Steve B.
03/2015
5.0
carpet cleaners
+ -1 more
Very friendly and very responsive. I'm writing this review also based upon a prior experience that we had with Steamway. We had a very thick shag area rug that we tried to clean ourselves and were never able to get all of the water out of the rug using rental type equipment. It ended up getting mildewed. We were about to discard the carpet, but thought we'd give Steamway a try. We dropped it off to them (they also do pickups of area rugs) and a few days later the carpet was as good as new. All of this for an incredibly fair price.
Description of Work: Cleaned wall to wall carpets.
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Service Categories
Carpet Cleaning
FAQ
STEAMWAY CARPET & UPHOLSTERY is currently rated 4.7 overall out of 5.
No, STEAMWAY CARPET & UPHOLSTERY does not offer free project estimates.
No, STEAMWAY CARPET & UPHOLSTERY does not offer eco-friendly accreditations.
No, STEAMWAY CARPET & UPHOLSTERY does not offer a senior discount.
No, STEAMWAY CARPET & UPHOLSTERY does not offer emergency services.
No, STEAMWAY CARPET & UPHOLSTERY does not offer warranties.