KLM Builders is a Sole Proprietary company. Being a "General Contractor" enables us to handle all of the job by subcontracting certain fields and overseeing all work. KLM Builders holds a Class B contractors license (2705 024912) issued by the Virginia Department of Professional and Occupational Regulation. We are fully insured to industry standards through Erie Insurance Company.
Business highlights
30 years of trusted experience
Emergency Services Offered
Services we offer
Residential Remodeling, Restoration, Repair, Rental Property Maintenance, New Construction, Decks, Window & Door Installation, Concrete Work, Interior/Exterior Trim Work, Laminate Flooring Installation, Insurance Claim Work
Services we don't offer
Roofing, Electrical/Plumbing, Painting. These services are sub-contracted
no professionalism..cigarette butts left on property, no tarps put on new floor when requested by me, resulting in globs and specks of drywall mud left to harden on my new floor, and when one was put down, it was filthy. all in all, sloppy, amaturish work, but most of all, the owner of KLM refused to attend to rusting screening that was put up less than six months agoby him in the porch, which is a safety hazard to children and pets, especially. he told me there was "nothing he could do about that."
Description of Work: screened porch added to home
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$8,358
Response from KLM Builders
It's worth noting that none of these accusations appeared prior to final payment for this job. The hardware cloth in question has a 5-star rating on Amazon. I suspect any rusting was precipitated by cat urine and your attempt to clean the product with a caustic cleaner. I've never seen hardware cloth rust in less than 6 months. I have contacted the company and inquired about their warranty.
H. L.
07/2016
5.0
decks
 + -1 more
unknown
Description of Work: Consistent quality and reliable scheduling. Flexible and helpful on mid-project scope changes.
Rating Category
Rating out of 5
Yes, I recommend this pro
H. L.
12/2015
5.0
concrete repair, decks
 + 0 more
unknown
Description of Work: Have worked with KLM on numerous occasions over the past 15 months. First project was a family room remodel. That was a $5k+ project. Very flexible at helping with discoveries and changes along the way. Have also worked with them on several maintenance and upgrade tasks at some rental properties. Typical jobs have included repairing and replacing windows, adaptation for a package terminal heat pump,etc. Consistently good results.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,500
Susan S.
06/2015
1.0
decks
 + -1 more
unknown
Rating Category
Rating out of 5
responsiveness
1.0
Response from KLM Builders
??? Another mystery. This is getting exciting :)
Abigail D.
04/2015
5.0
concrete repair, decks, handyman service
 + 1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Gerard D.
04/2015
5.0
decks
 + -1 more
See above
Description of Work: Called for estimate, however contractor was unable to quote due to an injury. He,did, however refer me to 3 other contractors which I felt was very professional and would definitely use him in the future.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from KLM Builders
I do not leave potential clients stranded! If I can help people realize their goals I will do so! Thank you for the feedback! I am healing nicely but have a ways to go before I'm 100%.
Jonathon H.
03/2015
5.0
decks, handyman service
 + 0 more
Came out for an estimate in a timely manner, returned a thorough estimate quickly. His estimate was competitive to other handyman contractor we had gotten estimates from. Everything was done within the time line on the contract (all delay were weather related). I was traveling for several days of work and Tim would email me progress updates. We are very happy with the work that was done on our house.
Description of Work: Replaced front porch railings and built a new deck on rear of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from KLM Builders
Thank you, [member name removed]! I love building decks and your firepit was most beneficial for the cold mornings!
GeralynA D.
02/2015
5.0
home remodeling
 + -1 more
They responded immediately and are coming out on Monday for an estimate and look at the portico and bathroom for the remodeling work we are looking to have done.
Description of Work: I spoke to KLM about doing some remodeling work for us.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
John W.
01/2015
1.0
decks
 + -1 more
TIM DID NOT SHOW UP ON 1/24/15 UP FOR THE 10 TO 11AM APPOINTMENT I HAD MADE WEEKS EARLIER. I CALLED HIM AT 11:05am FROM MY SON?S HOUSE WHERE WE WERE SUPPOSE TO MEET FOR A JOB ESTIMATE. TIM SAID HE WAS SICK AND HE LEFT A MESSAGE AT MY HOUSE. I TOLD HIM HE KNEW I?D BE AT MY SON?S HOUSE WHERE HE WAS SUPPOSE TO SHOW UP SO OBVIOUSLY I DIDN?T GET THE MESSAGE AND THAT HE SHOULD HAVE CALLED AT LEAST A DAY OR MORE EARLIER IF HE HAD THE FLU FOR SEVERAL DAYS. I SHOULD HAVE ALSO TOLD HIM THAT I HAD PERIPHERAL NEUROPATHY FROM MY SHOULDERS TO MY TOES 24/7 SO I HURT A LOT MORE THAN HIS FLU!
Description of Work: Nothing as he did not show up!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
mary R.
11/2014
5.0
woodworking, remodeling, closet systems
 + 1 more
It went very well. The work was fantastic. They are a father/son team and were here first thing in the morning. They cleaned up everyday. They didn't rush the job. They are very precise in the woodworking and cutting. They cut the whole wall to expand my closet. They matched all the molding. The price was reasonable. When I called them they would call me back that day.
Description of Work: They built a closet and shelves. They replaced the hardwood floor to match.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Jacob C.
05/2014
5.0
decks, home remodeling
 + 0 more
The estimate went well. KLM is scheduled to start the job in June.
Description of Work: Tim showed up with the plumber he was subcontracting to give us an estimate on converting a tub to a shower. They showed up on time and gave good advice. After getting multiple estimates, we decided to go with KLM because they offered the best price. They also showed up on time, where some other contractors did not.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
mary R.
05/2014
5.0
decks, woodworking
 + 0 more
I contacted KLM Builders and Timothy came to my home a day or so later. I explained how I needed stairs off of my present deck and also a wrap-a-round deck on the side of my home to help accommadate my grill. He gave me his ideas on the project and I went with it. My deck turned out beautiful, very well crafted and the traffic flow of the deck now works. KLM Builders built my stairs wide enough that I can easily walk up them with a bag of groceries in both of my hands. Also at the bottom step they installed a nice size concrete slab. They also moved an outdoor plug up to the top of the deck for me. And, I had a very old stairway that came off my kitchen door, made of cement block and concrete. KLM builders removed all of it and replaced the rotting wood at the bottom of my kitchen door. Timothy will do everything to make sure the job is done right. You can not go wrong with him because he loves what he does, working with wood and designing. He is precise and does not rush a job. I will be using him again for my future closet in my home. Thanks KLM!
Description of Work: Built a wrap around deck with stairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Response from KLM Builders
Thank you! I strive for perfection and will not accept anything less!
SHANNON R.
03/2014
1.0
remodeling
 + -1 more
.
Description of Work: No Show / No Call to give an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from KLM Builders
I think you've confused me with some one else! I've never heard of you and would appreciate you retracting your message.
Harvey K.
06/2013
5.0
remodeling
 + -1 more
KLM Builders was to start rebuilding our deck on June 10th, but due to much rain they could not get started until June 20th. They completed the job on June 26th, 13.
Description of Work: Rebuilt a deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon K.
02/2013
5.0
roofing
 + -1 more
Great
Description of Work: Fixed a roof leak that another handyman had been working on for 3 months. Roof was never fixed and cost was exhorbitant. KLM fixed the leak in 30 minutes and charged $100. Very professional and very prompt. Will use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Robert B.
12/2012
5.0
woodworking, decks, remodeling
 + 1 more
KLM Builders provided an exceptional product at a reasonable price. Tim Maddox came to my home promptly when called, we discussed exactly what I wanted to have done and he returned in a couple of days with a professional and thorough estimate. Upon agreement, he started the work on schedule and provided a fine quality finished project. He converted an exisiting deck with some structural flaws to a sturdy, impressive screened porch. An area in my basement with exisiting rough-ins was finished to create a large full bath and an additional bedroom. A skylight was added to an office on my second floor and tubular skylights were installed in my great room. Tim oversaw sub-contractors who did the actual plumbing, wiring and roofing and ensured that I was satisfied with their work. All work accomplished by KLM Builders was top notch and completed in a reasonable amount of time. Their attention to detail and willingness to work with me to change and or add to the project as it went along was appreciated. I would highly recommend them to anyone needing work done around their home. .
Description of Work: Converted existing deck to covered screen porch. Renovated basement to create additional full bath and bedroom. Installed skylight in upstairs office and tubular skylights in great room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Response from KLM Builders
My son and I thoroughly enjoyed working on your project. Thank you for the opportunity! Enjoy your new porch this Summer :)
Philip B.
11/2012
5.0
woodworking, concrete repair, decks
 + 1 more
In the past, the transition from the driveway to the patio involved walking in grass, mud and snow and was very unsafe and unsightly. KLM installed the stairs and did all the extra work we asked for with the most incredible professionalism. Now we have an awesome staircase with a concrete pad that connects the stairs to the patio. It not only looks awesome we cannot believe the quality of this staircase done with treated wood in a series of 9 platforms linked together to provide extended depth of the steps. We also have a hand rail mounted on the concrete wall down the side of the house. In addition we asked them to put in buried electrical conduit and a water pipe to transition the gutter water from the front and lower patios to the lawn below all under ground. We were amazed at their ability to make this all happen and look like a job that cost twice as much (we had bids for over $3600 for this job). We are thrilled with Tim the owner and his son who worked their tails off to make this happen in a few days for a fair price and a positive and helpful approach. We whole heartedly recommend them for this type of work. We like them so much we are planning to have help us build a bedroom in our basement.
Description of Work: Tim and his crew designed and installed an outside wooden staircase which connected our upper driveway with our walk out patio below. Included where an underground electrical conduit and a water pipe for the gutter water buried under the stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from KLM Builders
Thank you for the nice comment. It was a pleasure constructing your stairs. I love a challenge!
Lisa M.
03/2012
5.0
decks
 + -1 more
KLM was professional, courteous, provided excellent craftsmanship and kept the job site clean and organized. Mr. Maddox really listened to what we wanted as a final product, made suggestions, provided a drawing and a detailed contract of the labor, materials, pricing. We had everything we needed to made a decision. Mr. Maddox provided a replacement deck with a beautiful staircase exactly how we had imagined. KLM did everything right for there were no complaints, issues or problems. There were no changes to the contract price. We can't tell you how thankful and appreciative we were to work with a contractor that knew his business, provided excellent quality and kept to his word!!! We will definitely use KLM Builders for all our future needs. As a matter of fact, we're planning another job for this summer! We can also say our neighbors were impressed with KLM! Tim - again, thank you so very much and we're looking forward to working with you and your team again!!
Description of Work: KLM Builders (Tim Maddox) was contracted to remove an existing deck (approximately 1 story high) that was in poor condition and build a replacement deck. The stairs for the existing deck were straight down, narrow and led away from the patio. We wanted a staircase that provided extra support, with landings and met back up with the patio area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Pamela C.
11/2011
5.0
roofing
 + -1 more
I had my roof work started with eight months ago. I had some trouble with the earlier company. Later, the roof started leaking. So, my lawyer wanted me to get some estimates and I got an estimate from this company. I will not be using them for the job but will consider them for a future quote.
Description of Work: KLM Builders gave me an estimate, a month ago. The estimate was for replacing my roof
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia T.
09/2011
5.0
decks
 + -1 more
OUTSTANDING!!! I called Tim a couple of weeks ago and asked him to stop by and provide an estimate to build a custom set of stairs off the deck to a new stone patio and to repair the deck where a hot tub was removed. He provided the estimate within 24 hours. The estimate was very fair and reasonable. He commenced the work within a few days thereafter, completing the work within 3 days -- on time and on budget, and with the highest degree of professional craftmanship and materials. Of course, he ensured the work area was clean up beautifly upon completion of the job. Very, very well done!!! I strongly recommend him to anyone needing his services.
Description of Work: KLM Builders (Tim Maddox) performed deck building and repair services. He custom built a new set of stairs and replaced/repaired other portions of deck where a hot tub was removed. He and his colleague did an outstanding job!!! On time and on budget, with high quality materials and craftmanship.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Response from KLM Builders
Thank you for the nice comments. It was a pleasure working with you!
Annette C.
02/2010
5.0
decks, garage builders
 + 0 more
This company did an excellent job. They came every day and worked very hard. The price was great for all the work they did. The roofing was done very well. Everything done as on the work order I signed. They broke a glass table while working on the roof, but offered to take the price for a new one off the bill. I did call them about 1 year later to put in a low deck for a hot tub, but he never showed up.???
Description of Work: He removed an 10 x 12 old deck. Put up a new 10 x 12 screen porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from KLM Builders
Thank you for the nice review. I honestly don't remember a call for the second deck :)
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Decks and Porches,
Finished Carpentry and Woodworking,
General Remodeling,
Concrete Pouring and Repair,
Kitchen and Bath Remodeling,
Roofing,
Handyman Services,
Garage and Shed Building,
Closets,
Remodeling - Modular & Mobile Home,
Basement Remodeling,
Doors
FAQ
KLM Builders is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
KLM Builders accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, KLM Builders offers free project estimates.
No, KLM Builders does not offer eco-friendly accreditations.
No, KLM Builders does not offer a senior discount.
Yes, KLM Builders offers emergency services.
Yes, KLM Builders offers warranties.
KLM Builders offers the following services: Residential Remodeling, Restoration, Repair, Rental Property Maintenance, New Construction, Decks, Window & Door Installation, Concrete Work, Interior/Exterior Trim Work, Laminate Flooring Installation, Insurance Claim Work
Roofing, Electrical/Plumbing, Painting. These services are sub-contracted