No problems, people were friendly and did a good job.
Description of Work: Heat pump replacement
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Rohan R.
04/2017
1.0
heating & air conditioning/hvac
 + -1 more
They never returned my phone call to schedule. I called and left messages.
Description of Work: purchased deal: $49 Heating or Cooling Diagnostic Service Call
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
$49
Karen S.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
We definitely will call them if we have another issue.
Description of Work: Outdoor unit was not running. It actually started working prior to the arrival of Jim & Jeremy, but they checked out both indoor and outdoor units, as well as the thermostat to see if there might be a possible problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
John E.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
The technicians were professional and went directly to the outside unit - the capacitor replacement cost $85.00 - it took them 10 minutes to restore the outside unit operating capability; and the unit is working and functioning correctly. My house is cool again... Paid $49 for the diagnostic call and 126.00 for capactitor and added mileage fee...
Description of Work: Outdoor unit capacitor was not operating - since this part was not functioning, house wouldn't cool down. Lloyds charged a mileage fee that is not asked for when ordering service through Angies list ($49) special. Also Lloyds told me they lose money from angies list appointments - and that they have asked to be removed from vendor list. Lloyds charges $200 for a service contract that provides for 2 services for heating and cooling systems?
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Wanda H.
09/2016
5.0
heating & air conditioning/hvac
 + -1 more
Technicians were friendly and efficient. Explained the issue and required repair.
Description of Work: Minor AC repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$169
Jung W.
08/2016
5.0
heating & air conditioning/hvac
 + -1 more
Excellent service. Technician replaced the motor and fixed the problem with condensation drainage that damaged the old air handler motor. I highly recommend Lloyd's.
Description of Work: Replace motor on air handler
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,040
Michael N.
07/2016
5.0
heating & air conditioning/hvac
 + -1 more
The person I talked with to line-up getting the job done was pleasant, knowledgeable and patient (I had a bunch of questions....). The job was scheduled in a timely manner and completed as needed. Not withstanding my somewhat negative feelings about the cost, which I realize is not really the fault of the service provider, I am very pleased with the job that Lloyd's Heating & Cooling has done.
Description of Work: I needed the refrigerant to be refilled in the A/C unit for my home. I made some comparison calls as the price for the refrigerant has sky-rocketed, along with the fact that most A/C service providers require that a diagnostics be done, which adds an additional cost. I chose Lloyd's Heating & Cooling because of the discount on the diagnostics cost and their past rating here on AL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Michael J.
05/2016
3.0
heating & air conditioning/hvac
 + -1 more
OK,. customer and service rep unclear as to what should be installed. Donnie and James did their best to get clarity and installed return duct the would work.
Description of Work: added direct return air duct from side furnace to side wall on second floor.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$982
Patricia G.
03/2016
1.0
plumbing
 + -1 more
They were a half hour late after giving us a time window. I called them a half hour after they were supposed to arrive. After an hour they informed me the technician was leaving another job and would be at my home in a half hour. Still waiting almost 2 hours later.
Description of Work: Diagnostic service calls on 2 of my AC systems.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$98
Michael J.
02/2016
4.0
heating & air conditioning/hvac
 + -1 more
Dave and Donnie arrived on time. once entering the home, immediately notice how much air flow was exhausting through the vents. my unit is on the second floor of a townhouse; they checked the unit air passages return and supply, found the supply was sufficient, but the return wasn't getting good amount of air with current setup. return air through the cavity of the house, through boxed air supply to the wall and 14x14x8 downstairs grille. they indicate this current setup will suffice, but not an effective way to utilize the furnace. I'm awaiting an estimate to correct the HOT upstair, COLD downstairs issue.
Description of Work: Investigate the cause of hot / cold areas in the upstairs, downstairs.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
Christine A.
10/2015
5.0
heating & air conditioning/hvac
 + -1 more
Highest quality service and professionalism.
Description of Work: AC tune-up and performance check
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
terry P.
09/2015
4.0
heating & air conditioning/hvac
 + -1 more
Initially had an issue with water stains on two ceilings from the air handling unit in the attic caused by drain being clogged and not cleaned out. this was eventually repaired to my satisfaction
Description of Work: replaced heart pump.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Richard S.
09/2015
5.0
heating & air conditioning/hvac
 + -1 more
ng They were prompt, professional and informative. Checked entire system for proper size for the house, checked each room for proper air flow and gave suggestions on how to use the system to control air flow to different areas of the home. More than satisfied Great job and will certainly use them for any future issues
Description of Work: Did complete exam of my cooling system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
SHARADKUMAR S.
06/2015
5.0
heating & air conditioning/hvac
 + -1 more
On 21st June Night I purchased the big deal from angie's list for Lloyd heating and Cooling. On 22nd morning at 7.30 a.m I received a call from their office and we agreed that Mr Lloyd will come to my home in absentia. He did comeduring working business hours and completed the job in my absence. I received the call late afternoon from his office that work was completed and there was USD 37.00 charge ( I could not believe such a reasonable charge ) When I came home after work at night, a/c was functioning perfect and I was so happy about everything. Thanks a lot to both Angie's List and Mr Lloyd of Lloyd's Heating and Cooling.
Description of Work: clean the ducts and add free-ion check the system for any defects or problems. and a/c is working
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$86
Amy D.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
I could not be more pleased with the service I received. I called first thing in the morning and got a same day appointment. I used a special offer the company had on Angie's list. David called me 30 mins before he arrived, and was very courteous and efficient. He checked the thermostat and outside blower first and then went into the attic to check the main unit. He found and fixed a problem with the wiring. He then tested the AC several times to make sure it was really working. We started talking about the filter, and he ran back up into the attic to check my filter size, and got the electronic filter cleaner working. He went above and beyond, and of course the best part is a cool house! I would absolutely recommend this company, in my experience they were very honest and reliable.
Description of Work: Diagnosed AC issue and fixed it
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
John E.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
Couldn't ask for better response time and professional service. Lloyds technicians know their stuff, act professionally answer questions and actually took the time to ask me questions about the operation of the heating and cooling system. John, Lloyds service technician knew his stuff, professional and took extra time to check each system, heating and cooling, thermostat, and ensured each was operating properly and efficiently. Excellent customer service - highly recommend, Lloyds Heating & Cooling.
Description of Work: Lloyds heating and cooling - sent a technician (John) who evaluated heating and cooling - cleaned furnace (gas furnace) and checked for heat efficiency and also checked the outside air-conditioning unit and its operation. John was very professional, knew his stuff and took the time to answer questions. Great service, professional, and excellent customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$49
steven H.
04/2015
5.0
heating & air conditioning/hvac
 + -1 more
I called them, the technician was here within 2 hours, he had the unit fixed within 30 minutes and was on his way. I couldn't have been happier. Well, if they hadn't charged at all I would have been happier, but this is capitalism, after all.
Description of Work: My air conditioning wasn't working and my tenants were having problems with allergies and needed it to work. The provider replaced the capacitor and the unit now works.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Thomas J.
03/2015
2.0
heating & air conditioning/hvac
 + -1 more
I had purchased a big deal and it did not turn out so great. They had to come back about 4 times. They came out the same day that I purchased the big deal. They got the heater working, but it seems like it should have been done faster, and the repairs didn't hold out. Two people came out the first time, and I wasn't there the second and third time. I still had a problem with it, and I had to call somebody else to repair it. I paid an additional $200 or $300.
Description of Work: They worked on our water heater and heating unit. They fixed the water heater with no problems, but they had to come out 3 or 4 times to fix the heater.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$300
Response from LLOYD'S HEATING & COOLING
We actually arrived 2 times at the location of tenant to find no one home on the scheduled date of visit. We were not able to get in home. The other 2 visits was to diagnose and return with factory parts. When techs left home the final visit, system was working properly according to manufacturers specks.
Steven S.
02/2015
5.0
heating & air conditioning/hvac
 + -1 more
It turned out okay and it was good. I was happy with the service. They got the job done all in one day. I had no problems with the scheduling.
Description of Work: It was a deal for $49 heating or cooling diagnostic service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Jane P.
12/2014
5.0
heating & air conditioning/hvac
 + -1 more
Read above. On time, professional, and very nice person. Explained everything.!!! Will definately use again!!!!
Description of Work: Assess heating/cooling unit. I had another vendor come the day before and told me (within 1 minute) I needed an entire new system for 8,000-10,000. I called Lloyd's for second opinion and John, the service man, found problem in about 3 minutes and fixed it. He was the best service person ever!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127.5
pamela Q.
08/2014
5.0
heating & air conditioning/hvac
 + -1 more
We had used them before and they had been recommended to us. They were courteous, efficient, cleaned up after themselves and I thought they did a professional job all around.
Description of Work: I used LLOYD'S HEATING & COOLING to put in a HVAC system for our upstairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Vene A.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
The technicians were professional, very helpful, on time and were able to discover and resolve the problem fairly quickly.
Description of Work: Repaired AC unit in our home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Howard M.
04/2014
5.0
heating & air conditioning/hvac
 + -1 more
Great system is in good shape and clean. They have also installed a Humidifier that has paid back in winter heat costs. My system runs so great. A great company.
Description of Work: Semi-annual HVAC checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Karin G.
01/2013
5.0
heating & air conditioning/hvac
 + -1 more
My experience with Lloyd's has been great. They came out right away and fixed everything that needed to be fixed. The price was very fair as well. I would recommend them.
Description of Work: Lloyd Heating & Cooling replaced part of my A/C system. They also service my A/C when needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karl H.
04/2012
5.0
heating & air conditioning/hvac
 + -1 more
Young man was very prompt, early for appointment. Spent a fair amount of time checking our system, inside and outside of the house. Evaluated the problem, recommended replacing the heat pump, though it was worring well, just old. He replaced the stat with a digital one, wrapped up and completed the job in good time.
Description of Work: Checked system and replaced thermostat.
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Service Categories
Heating and Air Conditioning,
Plumbing
FAQ
LLOYD'S HEATING & COOLING is currently rated 4.8 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
LLOYD'S HEATING & COOLING accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, LLOYD'S HEATING & COOLING does not offer warranties.
LLOYD'S HEATING & COOLING offers the following services: Replacement of all types of heating & cooling systems Service heat pumps, AC, Furnaces, Boilers, Mitsubishi Mini Split systems New Installations