VINYL-LITE WINDOWS PRODUCTS INC

Beware. They sell you on giving a lifetime warranty on their windows, but when an issue comes up, they find a way out of their guarantee. They even told me the window was covered, but then, after three weeks of dodging my calls and emails, they found a way out of it.

Chris and Vinyl Lyte were very professional and delivered as promised. No â  shadyâ  sales tactics. Open, upfront honest. Very refreshing.

Three level end unit townhouse in South Riding, VA. Lots of windows. Over half were fogged up. Vinyl-Lite did the job. Very impressed with their company, product, price and installation workmanship. Now planning a retirement house and Vinyl-Lite will be our 1st choice for doors and windows.

Chris G and his staff were excellent to work with through the entire window installation process. He was thorough, professional, responsive, and fair. Our custom windows have completely refreshed and updated our colonial home. The installers left the home cleaner than when they came! Thank you to Chris and the rest of the Vinyl Lite crew!

They're the best window manufacturers in Virginia. Highly recommend!

No pressure sales approach. Excellent price. Courteous and well trained employees. Everything was timely. Windows are great.

The sales process with Vinyl-Lite was the most laid-back, low-pressure, and friendly out of all the companies we vetted. Our sales rep, Matt, was incredibly knowledgeable, thorough, reassuring, and honest. The down-to-earth, conservative approach, as if he were buying windows for his own home, was refreshing and welcomed! Other companies insisted that "all decision makers" had to be at home, despite the inconvenience to me and my wife. Then they dispatched sleazy, used car salesman-types who employed high-pressure tactics to upsell us on already overpriced windows, faked phone calls with their "manager" to pressure us into a "better deal" if we signed today, and overstayed their 45-minute appointment by 2 hours. A total turn-off! Furthermore, the opportunity to visit the Vinyl-Lite showroom, allowing us to delve even deeper into the details, compare features, and ask more questions, was invaluable! At the showroom, Ashleigh was patient, answered all our questions, and, once again, approached our issue as if he were purchasing windows for his own house. No overselling, no lies, just absolute expertise, and transparency. Plus, it's reassuring to know that we weren't dealing with a middleman company with substantial mark-ups. We love supporting local businesses! Scheduling the installation was a breeze, handled over a quick phone call, and incredibly flexible. On the day of installation, we had everything ready, with our blinds removed, pictures taken down, and areas around the windows cleared. The crew arrived on time and got straight to work! With sixteen windows to replace, they completed the job in about eight hours. The crew was friendly, showed respect for our home, and worked efficiently. Once all the windows were in place, they did a commendable job of cleaning up and removing debris. At the end of the day, Sam paid us a visit to ensure quality control, demonstrate how to use and clean our new windows, and address any remaining questions. Together, we identified a couple of small issues, and he worked with the crew to address them promptly. No hassle for us, which is the way I like it! And now, the windows themselves. We are pleased with the quality and construction, knowing that they are well-suited for Virginia's climate, built right here in Virginia. We're relieved that we didn't fall for any of the other companies' gimmicks promoting unnecessary features and upsells. Moreover, we can rest assured that with the company's long-standing history and heritage, if we ever need warranty assistance, they'll still be around to help. In summary, Vinyl-Lite provided a fantastic window buying experience that was easy, cost-effective, and stress-free!

Informative and no pressure consultations/ sales experience, followed by experienced installers. The windows are very high quality, expertly installed, energy efficient, easy to operate, and backed up by a lifetime warranty. I love the look of the windows inside and outside.

The Vinyl-Lite crew arrived on time and immediately assessed the job and went to it. Hard working crew did a beautiful job replacing all 15 windows in my home. When they left my new Windows were sparkling clean and all the debris was removed. Great Job. Very meticulous. Thanks to all of them.

From start to finish, Vinyl-Lite made me feel like a valued customer. They understood my needs and presented financing options to help me purchase my dream windows. The showroom was amazing and allowed me to see which options are available. My utility bills are noticeably lower now that the windows are replaced. The company rep, Chris G., also checked on the window installation after all the work was completed. I am appreciative of the level of customer service this company offers. I would hire Vinyl-Lite again for new windows.

excellent company great work

The environment in my house feels different now, because I can open my windows and feel the fresh air at night.

I am a repeat customer of Vinyl-Lite since 2018. I have replaced standard windows and two complex bay windows. Vinyl-Lite also installed a new roof on my house. I have been very happy with the quality of their work and I haven't seen a better price from competing companies or contractors. Ashley B. makes the sales process smooth and relaxed - not at all high pressure. He is knowledgeable on Vinyl-Lite products and home maintenance in general. Brittany S. in the front office is upbeat, responsive, and professional.