Timothy's Roofing Company Inc

It went Great!

Very well indeed

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We knew we had a leak in our roof as the ceiling in our bedroom had bubbled down. I called this company to come take a look and hopefully fix the problem. When they got here the technician came in the house to look at our bedroom ceiling then went out on the roof and said he saw where the problem was and would patch it up. They never went in to the attic to look for other possible leaks or problems even though I asked them to leaving me with the impression "did they really fix all of it"? Along with leaving me with the feeling the job may or may not be done they did not take off their shoes when they came in tracking mud up my staircase .

Timothy's Roofing (TR) promptly contacted me about my request for an estimate. I talked to Russ who is professional, courteous and very knowledgeable. I appreciate his taking the time to walk me through what I needed while not trying to push a product or service I did not want or need. He has been in the roofing business for many years and has a great working knowledge about products, warranties, etc. Of course, I had to do my own research only to conclude that TR offered the best deal, or bang for my buck, in my opinion. By the way, Russ always returned my calls whenever I had a question. They weren't the lowest estimate (I gave them a "B" on price) but after comparing the materials, service and warranty with the others, I was convinced that I got the best deal with them. The time from first contact to finished product was 11 days! The work was delayed one day due to high winds. But Russ called and kept me informed; I never had to wonder if the crew would show up. They started the next day at 7:30 a.m. I noticed that while they were working, they made sure the areas around the house were clean. Other than some shingle residue (which is to be expected), you wouldn't know they were there. The next day, they installed the new gutters and downspouts. I'm very happy and satisfied with the whole experience, and love my beautiful new roof!

Our experience was excellent. We called the week of Thanksgiving and someone came out that Saturday to provide an estimate. He got on our roof before providing a quote (some others did not!) and let us know that he had some concern about one of our chimneys, recommending we have it looked at prior to the roof being replaced. The chimney recommendation was spot on and we wound up having work done prior to the new roof being installed. Once they were onsite, they worked diligently and fast. They also kept the work area very clean; we haven't found any debris anywhere in the yard. They painted all the vents coming out of the roof black (to match the shingles) and took down our old TV antenna. They exceeded our expectations, recommended solutions and had an eye for detail that we greatly appreciated. I would definitely recommend.

We have a home that was built in 1957 which has a very low slope roof which cannot be roofed with shingles. The existing roof was a built-up roof (BUR) (sometiomes referred to as "s***" or "rock and tar") which had begun to leak in several places. I had it patched a couple of times but the time had come to replace it. I was under the misimpression that BUR roofing was no longer used because of the hazardous character of the hot asphaIt employed and it becasme apparent that there are not a lot of roofers with the experience and equipment necessary to apply that type of roof. I had several roofing companies provide estimates as well as proposed roofing materials. Two of them proposed using so-called "TPO", a sheet material that is laid down with heat guns. Timothy's proposed to put down another BUR which, through later research, I found is considered to create a much more durable surface than TPO. In addition, the cost of the BUR roof recommended by Timothy's was 30% less than the TPO prices. Given the age of the gutters, I decided to have them replaced as well. The pricing of the gutter replacement was competitive with the prices quoted by the roofers proposing to use TPO. When I signed the contract, Russ Robertson (Timothy's brother) told me that they would not be able to get to the roof for thre to four weeks and that timing would depend on how many rainless days ahead. Fortunately, there weren't too many of those and they started work almost exactly four weeks after contract signing. The work took the estimated two days and it looks terrific. Particularly impressive was the fact that Tim Jenkins, the owner of the company, personally supervised the crew and mopped the asphalt. They did a great job of cleaning up the yard and driveway after the work was completed. When the roof was partially complete, I decided to add a vent for the upstairs bathroom, which required them to cut an opening in the new roof surface. They took care of it without hesitation. I found Tim Jenkins to be a complete professional and a heck of a nice guy as well. This job could not have gone better. I am a very happy camper.

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Overall Experience. Left message on web site that I wanted an estimate. Received a call back the following day and set up a meeting on a Saturday morning ( which was actually the day of an approaching hurricane). Russ of Timothy's came on time, assessed the roof and the need for repair ( it was a twenty five year old roof). He gave us an estimate and recommended the gutter replacement. The gutters were in bad shape and so we went with the recommendation. He offered us the choice of traditional shingles or architectural grade. He showed us the differences but did not recommend one or the other, we chose the architectural grade. He noted that they were tied up for at least a few weeks with other roofs that had suffered storm damage but he noted there were actually areas that needed to be covered before the next heavy rain. He could not do much that day but offered to come back before the next storm and do temporary patches. To my surprise he did come back a few days and did that at no cost. ( I should note that as he prepared to leave my neighbor asked if he could check why her gutters were not draining and without hesitation he took a ladder over to her house and cleared whatever was the obstacle, apparently just to be a good sammaritan.) It took five to six weeks to have the roof done. They called two days before to say the roof replacement had been scheduled and that supplies would be dropped off. Then the day before the work was scheduled they called again to say they were on their way to do the work. The work was completed in one day and upon completion they called that they had finished. The work looks great, he offered to take me up on the roof to check as he did the day he peformed the evaluation. I declined. We have a two story colonial and while I appreciated the offer and the need to certify the problem, roofs are one of those things you need to trust someone who is honest and knows what they are doing does it. Since I already had a number of signs of roof leaks, I trusted the roof needed repair despite the immediate expense. You just have to do it. If there was any surprise it was that you need to be ready to make payment as soon as the roof is completed. With that much money you frequently are not prepared to have the money in accessable ready state. But other than that, it was a great job and I believe we did get value for the service performed. Update: Week after roof install, found water damage under skylight in bathroom. Emailed Timothy the next morning. Within hour received call and email from firm. Result the old sky light needed to be replaced, they did it that day at cost of the skylight, no labor cost.

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Not the house-warming gift I had in mind, but a tree fell on my roof about two weeks after I'd moved in. The insurance company finally managed to call me back 5 days later just after I had the tree removed and at 4:30 on a Friday as it started to rain, they informed me that I needed to have the roof tarped. I already had a call in to Timothy's for an estimate, and thus, called back to see if they could send someone out to tarp the roof. They called back promptly, came out and tarped the roof the next morning, and were the first to tell me what my claims adjustor would ultimately say: that I needed a new roof. Timothy's was one of three companies that I had bid to replace the roof. One of the other companies came out, but did not submit a bid, and the second came out and did bid the job, but never followed up. The combination of good, knowledgeable people, who know their work, follow up, show up when they're supposed to, and do what they say they will won the day, and the job! I came away with a good price and a superior product, and also fared better because Timothy's turned out to be one-stop shopping: 1) they put a new roof on, 2) replaced my damaged front gutter, and 3) replaced the siding that the tree had torn down. I could not have done nearly as well if I'd had to have separate companies address those various problems. Finally, when I had an issue with the folks that rebuilt my chimney, I called Timothy's and they were able to remind me of the issue they had flagged with the temporary flashing the day they replaced the roof . They're a family business that puts their customers first, and you can't ask for more than that!

We have a couple of communication blips at the start but I could not be more pleased with the work and the professionalism of everyone that I spoke with from Timothy's. They addressed my questions and concerns and called to be sure I was happy with the work. Even though my job was pretty small, I got excellent service. These guys are the best.

It was a good experience and the work turned out good. They gave me a cheaper quote for a newer roof than another company I had tried.

Everything they did was perfect.

I contacted other companies to get estimates. We went with them based on the cost and warranty. They had the best cost and value.

I contacted Timothy's early in the week to explain that we wanted some shingles replaced on our roof. They inspected the roof when they were in the area the next day, and came out later that week to replace the shingles. Pretty straightforward repair. Their price came in below other places I called, and they were very responsive to my call.

We'd had problems with the previous roof. We were so impressed with the excellent service we received from Timothy's when we called for an estimate to repair the problem that we asked them to replace the entire roof. They thoroughly explained the process and the materials they would use. They arrived on time for both the estimate and the job completion. They were so tidy upon completion that we didn't even know they had completed the job -- except the shingles were gone from the driveway! They were helpful when we called a few weeks later to have them come out to install a couple of bathroom vents. We were so impressed that we've contacted them recently to ask them to evaluate the status of the roof after we have solar panels installed.

I liked them alot! The estimate gave was great. I asked them how long the estimate would be good for and they said they could honor it until I was ready to have the work done.

There workmanship was outstanding and completed the project within a week of signing the contract. It looks amazing. I would highly recommend this company for your roofing needs. They are very knowledgeable and easy to work with. They perform exactly as they indicate and return all phone calls and address any concerns quickly.

They were great. Because we needed it right away otherwise would have had more damage, they came and did it within two days.

We looked at seven other roofing companies, we narrowed it down to three good bids. This company is a family run business. One of the referrals we got from them was a customer who had recently gotten a new roof from and them had used them twenty years before for the same thing. They were always available, they always answers our questions and calls. They showed up when they said they were going to, they did the entire roof in one day. There was no problems. The finished product looks fantastic. One tip to other customers is to really check the company you are thinking of using out very very well. Some out there are flat out liars.