Richards Construction Inc

Description of Work: We hired Richards Construction to demo an existing recreation room and rebuild a mudroom and garage addition. The 90-day project took over 6 months to complete. Two or three of the delays were due to decision-making, but most were due to Richards Construction's disorganization and lack of responsiveness. During the entirety of the project we lived under tarps, mostly exposed to the elements (our ceiling was missing, an opening in the floor was left open into a crawl space, and an interior wall was 'accidentally' knocked down during the first day of demolition). We had previously renovated kitchens and basements, but never been involved in a project of this scope. Apparently, that was the same for Richards Construction. For many, many days, and sometimes weeks at a time, only one worker would show up. Often no one showed up. The quality of the work was pretty good for the most part, especially the tile, carpentry and electrical. The electricians were really top notch. The site manager is a great guy, really knowledgeable and talented, good communicator. But some personal circumstances limited him from a more active role in the job halfway through. And the owner, Larry, was not a sufficient substitute. His communication skills are limited--confusing and time-consuming at best, often inaccurate and pushy at its worst. Collaboration between team members was abysmal. The company came highly recommended by a good friend, but we imagine her job was completed when the company was more financially secure. After pushing a start date before the final architectural drafts were submitted, Larry put us in a terrible financial position--but he didn't seem to recognize his role in the backward order of things, nor did he take responsibility or initiate solutions to the problems. He pushed us for money before deadlines were met and seemed unconcerned that we were unable to qualify for a construction loan after he prematurely demolitioned half of our house. He seemed in significant financial duress, which negatively impacted the job's timeline and coordination, the quality of recommended materials and our ability to fund the project. There were also times when major decisions were delayed due to unknown circumstances (we imagine that there wasn't enough money to show up most days and there were other larger jobs taking priority over ours). As homeowner's fairly new to this large of a project, we were dependent on Larry to provide reliable information and proactive direction. I'm not sure he was a good match for that need. Many of our creative ideas were dismissed and Larry's feedback seemed to be limited to one or two vendors. Unfortunately, things did not end well. We excused them from the site early after months of chasing them down to come wrap things up. We hired other contractors to finish the unfinished work. We had hoped to hire Richards Construction to renovate our kitchen and main living areas, but we will definitely be going elsewhere. Thankfully, we got a really good architect out of the experience. I would not recommend Richards Construction, nor would I use them again.

Description of Work: Complete kitchen and powder room remodels, gas fireplace replacement, and flooring. The quality of the work and materials was excellent and the results are beautiful. The price was reasonable. The carpentry, drywall, plumbing and electrical people all work for Richards (not sub-contractors) and they are all masters at what they do. Our issues were in communication with management as to what was going to be done when, their inability to provide us with a schedule, and little visibility of how our changes were going to affect the bottom line. It worked out mostly OK in the end, but was very frustrating during the chaos.

Description of Work: Gave me an estimate for remodeling a townhouse. The Mr. Richards would not listen to me when I told him what I wanted to do. He wanted to tell me what I should do. Even his assistant saw what his boss was doing to me and later in a social situation apologized to me for it.

Description of Work: They did a bathroom remodel.

Description of Work: Richards Construction helped us with a complete kitchen, master bedroom, and master bath remodel.

Description of Work: Ripped out the whole bathroom and started over. Footprint remained the same, but laid slate on floors, shower and 4' wainscoting, hung new mirrors, lights, installed new sinks and all plumbing fixtures, toilets in all bathrooms and under-cabinet lighting in kitchen.

Description of Work: Richards removed everything from our kitchen (Floors, cabinets, appliances, etc.) and repaired a problem with the floors, installed a new ceramic tile floor, a new sliding glass door, cabinets, quartz countertops, sink, appliances and under cabinet lighting.

Description of Work: Finish a job left incomplete by another (unscrupulous) contractor. The job entailed mostly finish work consisting of installing furniture type paneling on the backs of cabinets, installing trim molding, repairing tiles, removing (unnecessary) columns, and repairing drywall.

Description of Work: Upstairs Master Bath Remodel - everything gutted and replaced. New shower with "shower tower"; new cabinets; sinks; fixtures; SaniJet whirlpool; heated floor; recessed lights; and walk-in closet.

Description of Work: We re-did our entire kitchen, removed portions of the walls to open it up, eliminated soffits, and replaced floor, counters, cabinets, appliances. We moved the sink and the refrigerator.

Description of Work: Richard Construction re-screened my gazebo for me and did some work on my patio.

Description of Work: They did a major project that included an entire bath, electrical, plumbing, flooring, walls, tile and fixtures. They also designed a hallway that was not there. The costs include labor and materials.

Description of Work: Completely renovated our kitchen, including removing a load-bearing wall and repositioning a doorway.

Description of Work: They took the whole bathroom apart striped down from the bare. Put in new dry wall, new tub, shower, new vanity, top, sink, vanity, and toilet. They hauled off all of the debris. They also installed a new light and a mirror medicine cabinet.