Moving is exciting and often marks a new milestone in our lives. But, poor planning or underestimating the time and effort it takes to get the job done can make for an exhausting and frustrating experience. Don't worry, Quality Services Moving is here to help! We offer full-service moving, packing, storage, and hauling services locally, nationally, and internationally.
Certified Veteran-Owned Small Business (VOSB) by the U.S. Department of Veteran Affairs.
Certified Small, Woman, and Minority Owned (SWaM) business by the Commonwealth of Virginia Department of Small Business & Supplier Diversity.
Additional DBAs - Quality Services Moving & Delivery, Quality Midwestern Holdings Inc, Quality Services Moving and Delivery. Veteran Owned & operated.
Business highlights
31 years of trusted experience
Veteran Owned & Operated
Emergency Services Offered
Services we offer
Moving. Storage. Packing. Staging. Local, long-distance/national, and international moving services.
Description of Work: We will be needing packers on an as needed or hourly basis during the next two months to begin to pack up our home of 25 years. We will have an estate sale prior to this to get rid of a lot of stuff. Meanwhile, I need crystal, china, etc packed gradually as we get ready to move. At the end I will need movers to load a truck take it to zip code 26260 about 3 hours away in West Virginia and unpack the truck and take into rooms there Need to get bids.
Rating Category
Rating out of 5
Yes, I recommend this pro
Tina H.
07/2020
5.0
moving companies, delivery service
+ 0 more
Very Good Workers!
Description of Work: Moving funiture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Erik K.
07/2020
1.0
delivery service
+ -1 more
No rescheduling option available
Description of Work: N/A
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$900
Mary Beth M.
09/2016
1.0
moving companies
+ -1 more
unknown
Description of Work: This company messed up my move 5 times. It took them over 10 days to locate my missing shipment. I was compensated the price of a mattress and $300 for my troubles but otherwise expected payment. Many things were broken, like my gas grill. The people were nice but that doesn't make up for a botched move.
Rating Category
Rating out of 5
Yes, I recommend this pro
Teena T.
09/2015
1.0
moving companies
+ -1 more
unknown
Description of Work: Needed two couches hoisted up three flights over a balcony. Explained this up front. They were supposed to measure the couches first to see if they would fit around the staircase. They only sent two men who failed to measure and attempted to try the steps. Then they tried to hoist them with only one belt and NO LADDER. I had ADT here to install alarms and they asked to use his ladder and he tried to help hoist the couch. NOT PREPARED OR CAPABLE TO DO THE JOB. They waited for a third man to arrive. Along comes the guy. Turns out he is not a mover but a tiny dispatcher. I was appalled. Needless to say I was charged for this mess. Because of my complaints the next day they sent 3 men with proper equipment who hoisted the couches in 30 minutes. Of course I had to pay for the hoist. Extremely poor customer service and incompetence all around.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Yes, I recommend this pro
$475
Judith B.
06/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: Great company. very happy
Rating Category
Rating out of 5
Yes, I recommend this pro
Victoria B.
05/2015
2.0
moving companies
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Sue C.
04/2015
5.0
moving companies
+ -1 more
unknown
Description of Work: |We had some damage, but it was minimal. Overall this was a superior move by an excellent company. The only issue we had was our expectation that the delivery would be at the front end of the window, not the back end so we ended up sleeping on the floor for a week. Seeing that we moved over 2300 miles not bad at all! I am happy to say that they exceeded our expectations! Particularly liked the help they found in Arizona, we were a little worried about that but they too were excellent as was the team that loaded us in Virginia.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Sandy D.
02/2014
3.0
moving companies
+ -1 more
.
Description of Work: We hired them to pack and move our household from Vienna Va to Tulsa Ok.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0
$10,000
Nancy H.
05/2013
5.0
moving companies
+ -1 more
Very good service
Description of Work: Local Move
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Paul T.
05/2012
4.0
moving companies
+ -1 more
They are alright.
Description of Work: I used Quality Services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$2,000
Joan M.
06/2009
1.0
moving companies
+ -1 more
POOR
Description of Work: Late on promised arrival, which made my promise walk-thru LATE WHICH MADE FOR MANY COMPLICATIONS. I requested the same team for my move-in. I was given a verbal promise & graciously tipped the out going movers. The next day, the movers were 2 hrs late with a new set of movers. Very disappointing,
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
1.0
punctuality
1.0
$1,000
Barb M.
05/2009
5.0
storage units
+ -1 more
The job went very well. The two-man team arrived on time, packed up and moved the furniture, and completed the job on time and as estimated.
Description of Work: Moved 3 rooms of furniture to another apartment across the street.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dana M.
01/2009
5.0
moving companies
+ -1 more
We got an onsite estimate about a week prior, and the final price came within that estimate (which was about $150 range). QSM was A LOT less expensive than some of the top moving companies on Angies List (from which we also got estimates). The difference in price was about $500 on average, and I felt that QSM did a fantastic job with our move. They showed up a few minutes early, did a final walk through to ensure that what we wanted moved matched what was in the estimate, and then they got started. It involved 3 men and 1 truck. We were on the 8th floor of a condo all the way at the end of the hallway, so most of the move time occurred on the front-end. The crew did a great job. The were expedient but careful in moving all of our belongings including a few valuable (and fragile items). Upon arrival at our new home, they quickly unloaded everything, placed it in the proper room, and finished the job. There were a few very minor scratches/chips on 1 or 2 furniture pieces, but nothing of significance. I was very happy with their professionalism, speed, care, and courteousness. The entire job took about 7 hours in all (which included an hour travel charge)--about 4 hours at our condo b/c of the elevator and long corridor, and 2 hours at the rowhome (+1 hr tacked on for travel, which is fairly standard). Would definitely use them again. We even got a follow letter several weeks later to thank us for our business.
Description of Work: We used QSM to move from our 1BR+den apartment in NW to a rowhome about a mile away also in NW DC. We packed everything ourselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$930
Mary R.
12/2008
5.0
moving companies
+ -1 more
They did a great job of providing an estimate by email based on my descriptions of items that would be shipped. We were able to agree on a Saturday for pick up. The team showed up promptly at 8 am and got right to work. The two worked as a team to tag items, inventory them, assess the pre-move condition of the items, then moved them on to the truck. I found them very personable and professional. Within 3 and a half hours their work was done! I would highly recommend their services to others.
Description of Work: I needed to ship items from my mother's estate to my siblings who are scattered around the country. Quality Services came highly recommended, so I contacted them. They wrapped and packed items by sibling/shipping location and took them off in the truck to be transferred to the truck that would ultimately deliver the items.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
KARI K.
12/2008
5.0
moving companies
+ -1 more
This is my second time using Quality Services Moving. They moved me previously into my temp residence now they moved me into my new home. They never cease to amaze me. Four guys showed up and moved approximately 10k lbs with in 7 hours they were quick, organized and very friendly. They carried multiple boxes on their backs up and down my 3 flights of stairs. Not once did they complain. Once the move was completed one of the memebers even helped me arrange the babies room, and the other guys started unpacking NOTHING got damaged and my walls and floors still look brand new. I will continue to refer their services anytime someone asks.
Description of Work: I needed to move the day before Thanksgiving from apartment and 10x15 storage unit to my 3 level town house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Rick L.
10/2008
5.0
moving companies
+ -1 more
I was impressed with him and the company, but decided to go with another moving company that also has a very good reputation.
Description of Work: In-house estimator was very professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,750
william d J.
10/2008
5.0
moving companies
+ -1 more
Excellent; packed everything without any breakage/damage at receiving end.
Description of Work: Cross-country move from warehouse storage and home to new residence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Theresa G.
09/2008
5.0
moving companies
+ -1 more
They showed up on time and it took about a half hour to load the truck. There were three guys on the truck and it took them a house and a half to unload, so the amount was less than I was quoted. There was minimal damage, the kind that I would expect during moving. They were very helpful and it was a good move.
Description of Work: Moved the contents of a 10x15 storage unit to a house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Donovan G.
06/2008
5.0
moving companies
+ -1 more
They took about 5 hours to move us in total. We packed up our own belongings. I felt they were very careful with our belongings. They were very friendly. They were very trustful. I would use them again in the future and I would recommend them to others in the future. They were late but they did call and let us know
Description of Work: They moved us from one residence to another in the same city.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,000
KARI K.
03/2008
5.0
moving companies
+ -1 more
I have to say it was more favorable than I had expected. They were punctual and well within estimate. The crew leader was very informative as to the scope of the work that needed completed. They were very patient with me as I was unable to finish packing my kitchen and curio cabinets. They started packing up the items with no complaints. They were extremely professional and careful when it came to disassembling and moving my grandmother's hutch. They wrapped it up in these pads and placed something on the floor so it wouldn't scratch the hard wood. I was so worried but they quickly put me at ease. Andy was very helpful when I had any questions and was spot on when it came to the cost. The whole staff added to this pleasant experience. I could not get over how well the crew worked in unison. It was very different from the moves I had experienced in the past. I had no damages this time. Now I understand why they take the time to wrap up EVERYTHING!
Description of Work: The crew disassembled my beds, China hutch, and desk. They wrapped up all my furniture in pads and made sure I had something on the floor to protect them as well. They moved all my packed boxes. They moved all my items to my new home and reassembled and placed all the items in their respective places. I also had them pack my kitchen, my curio cabinet, and all my hanging pictures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
JENNIFER S.
07/2005
1.0
moving companies
+ -1 more
I WAS VERY UNHAPPY WITH THE SERVICE I RECEIVED FROM QSM. THEY SENT A MINOR CHILD WITH HIS FATHER TO DO MY MOVE (OF COURSE CHARGING FULL RATE). THEY BROKE A GLASS TABLE AND BLAMED IT ON ME. THEY STOOD A LEATHER SOFA ON ITS SIDE WITHOUT ANY PADDING AND SCRATCHED IT. THEY WORKED EXCEEDINGLY LONGER THAN MY ESTIMATE. IN HINDSIGHT I DID SOME FURTHER RESEARCH AND FOUND THEY DO NOT ACTUALLY HAVE MULTIPLE OFFICES, THE PHONES JUST RING IN VA, AND THEY OPERATE UNDER MULTIPLE NAMES.
Description of Work: THEY MOVED ME FROM A 2 BEDROOM CONDO IN ARLINGTON, VA TO ANOTHER CONDO IN ARLINGTON, VA.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Delivery Service,
Piano Movers,
Home and Garage Organization,
Home Staging
FAQ
Quality Services Moving is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 AM - 2:00 PM
Quality Services Moving accepts the following forms of payment: Check,CreditCard
No, Quality Services Moving does not offer warranties.
Quality Services Moving offers the following services: Moving. Storage. Packing. Staging. Local, long-distance/national, and international moving services.