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Nice Heating & Air

Heating and Air Conditioning, Gas Logs, Water Heaters,

About us

Fast & friendly service to keep your home NICE and cozy —whether you need furnace maintenance, a gas fireplace installation, or a simple heating repair, the team at NICE is here to help. Saturday Appointments Available! Satisfaction Guaranteed! BUY NOW PAY NEXT FALL 12 months, with no payments or interest financing available. Save $100.00 on any Heating repair and $625.00 on a heating & ac replacement.

Business highlights

14 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Heating Repair, Gas Fireplace Safety Checks, Gas Fireplace Cleaning, Fireplace Repair, Insulation Install, Home Maintenance Plans, Service Agreements, Routine Maintenance, Furnace Repair, Furnace Maintenance, Gas Fireplace cleaning, Gas Fireplace Repair, Gas Fireplace Install, HVAC repair, Energy Efficiency Upgrades, Whole Home Humidifiers, Traditional Hot Water Heaters, Tankless Hot Water Heater, Indoor Air Quality, Air Cleaners & Purifiers, UV Lights, Heat Pump Repairs, Heat Pump Replacements, Heat Maintenance, Gas Log Inspections, Water Softners

Services we don't offer

Plumbing, Chimney Cleaning, Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 401-425 of 953 reviews

Denise W.
05/2014
4.0
heating & air conditioning/hvac, fireplaces
  + 0 more
The visit went extremely well. However, the technician promised to find a few replacement parts for the unit and I had keep calling him back to get the information. Unfortunately, he we unable to find the parts but promised to keep looking and would get back with me. To date I have not received a call back or alternate options for the fix.
Description of Work: Examined my Wood Burning Fireplace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Mark P.
05/2014
5.0
dryer vent cleaning
  + -1 more
It was a good process. They came, performed the service and showed me the outcome on the machine. As far as I could tell, it has never been done. I've lived here for 4 years, but it's 14 years old. I don't know if anyone who has ever lived here, ever did that. They have a machine which has a collection point. He lifted the cover off and showed me the cavity where it goes. They stayed busy the whole time they were there. They got the job done, packed up, loaded and went on their way to the next job. I was surprised that they had 5 jobs lined up for the same day. I was like, "Wow. This is a Saturday." I compared the offer on Angie's List with the very well rated Nice against the company that does my maintenance and it was night and day. Without doing any additional comparative shopping, I just clicked on Angie's List and bought the service at the price. I'm glad that I got a good price and got the job done. He quoted me $465 and then I get this email from Angie's List and I think it was like $170 or $180 or something like that and I'm like, "Really?" It was in the neighborhood of less than half. I went, "Okay. I'm convinced that theirs was Cadillac price and this one is a wants-to-grow-their-business price." I've never had it done in any property I've owned and I don't think anyone has ever done to this property. There is probably cheaper pricing, but you don't know if you get as good a duct service performed. The quality of work was very good. I would recommend them.
Description of Work: I purchased a big deal for Nice Home Services for vent cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ray Z.
05/2014
3.0
plumbing, drain cleaning
  + 0 more
After I bought the Big Deal, the price came out even more than they quoted. I was really disappointed. I told them and they gave me the price without the Big Deal. I wouldn’t mind if I bought the Big Deal or not. What is the point of buying the Big Deal if they are going to charge me more? I didn’t use it because if they came into my house they said they are going to charge me for coming into my house. They just replaced the sink faucets and the showerhead. The guy said that one of the supply lines of the faucet was bad and I provided one of the faucets so I don’t have any hot water on one of them. The service was fine. The guy who came seems knowledgeable. The price didn’t matter. It came without any deductions.
Description of Work: They gave me an estimate of Nice Home Service before I purchased the Big Deal. They also did plumbing services.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Terry M.
04/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
They were great. They were really polite and nice people. I would highly recommend them. It went very well. They left everything clean when they left. They were on time. He was a gentleman. They called when they were on their way. They covered their feet so that they didn’t tread stuff to my house. They took pictures of the bad parts and the problems. They sent me a detailed report with pictures. They gave me a good estimate of how much the work would cost. They were totally professional.
Description of Work: I used National Indoor Climate Expert (NICE Plumbing) to work on my plumbing and HVAC system. They did maintenance. They replaced some parts in my heat pump. They cleaned the blower of my air handler and flushed my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael F.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Professional tune up of my Hvac service
Description of Work: Big deal spring Hvac tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Susan M.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
The two men that came to perform the service were very professional. They showed me pictures of my vents, not video as the voucher said would happen. My walls vents in the halls and bathrooms had been painted over by the previous owners. Because of this of course it was hard to take off the wall vents. In my past experience a utility knife can be used to cut through the paint to be able to remove a wall vent without damaging the sheetrock. Removing of the vents was not done cleanly. I have chips in the sheetrock around one of the wall vents in our main bathroom. Another issue that occurred was that they replaced a part of my dryer vent hose. When we moved in there was a rubber vent hose for the dryer and I have never had any problems or complaints with it. Without asking or informing me the technicians cut half of the rubber vent hose off and replaced it with an aluminum vent hose. Because of this change within 3 weeks my rubber hose came out of the aluminum hose. I had tried several times to fix it myself, including using Gorilla Tape around the hose where the rubber and aluminum hose are supposed to be attached. Since then I have taped it 3 times, but unfortunately the tape loses it's stickiness because of the heat from the dryer air moving through the hose. I can tell you that their costumer service is wonderful. I finally found the time to call regarding problem with the hosing and they explained that they would send someone out. They were apologetic that I didn't receive a 'happy call' to find out my opinion of the service done. They also explained to me the 30 day warranty regarding any work done. This had not been explained to me when the service was completed. They made an appointment for someone to come out to look at my hosing within 3 days of calling, which was way faster than I though would happen. I was very happy that they would be able to come out so quickly. It was also explained to me that although I am past the 30 days since the service was completed that I wouldn't have to pay anything for the repairs. Of course if they find out it wasn't anything due to their work I would have to pay the cost for repairs. I will be posting more after their follow-up visit this Tuesday.
Description of Work: Cleaned all vents (including the intake vents) and my dryer vent.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Asako S.
04/2014
5.0
chimney sweep, fireplaces
  + 0 more
They found out that our gas fireplace was not working and also not complied to the current code.
Description of Work: Chimney cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Christopher B.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
When the plumber showed up he seemed a little dazed and confused. Might have had some things going on at home or he could?ve still been waking up (not sure), but after talking with him for a little while he got his act together. Ultimately flushing a hot water heater is something I?ll never pay someone else to do again. This is an easy DIY project; just watch a couple YouTube how-to videos. The plumbing inspection was worth it. He confirmed my fears about a shower drain pipe not being attached in the basement and provided a quote. After doing my own research however I learned that there are kits one can buy for less than $100 that will seal the drain to the downpipe for a fraction of the cost. The skill level needed to do this is probably intermediate but still something one can surely do on their own. I?m a little concerned this fix was not offered as an alternative to ripping the shower pan out. I?m not entirely sure either but I think the plumber might have intentionally loosened a pipe or two and later told me I had a leak and needed some repairs. I know this is a huge accusation but I?m just putting it out there as one of the areas he said was leaking had been a known issue on our home inspection report which was later fixed by a plumber prior to our closing. When I mentioned that to him he seemed surprised ? not that it was leaking but that that pipe had been a known issue and subsequently fixed ? as in he picked the wrong one to mess with. I more or less told him there?s nothing a matter with it because it was already fixed and he didn?t challenge me (kind of like ?busted?). Also, after the plumber left, I walked around my entire home from pipe to pipe and tightened each one as all of them seemed slightly loose. Finally, the plumber did not tighten my hot water heater the entire way which caused a little drip. This happened on one other pipe as well and after I hand tightened it the dripping stopped. Overall, I just have too many suspicions about NICE to ever consider hiring them again.
Description of Work: Flushed hot water heater and completed a home plumbing inspection. Also provided a quote to have some plumbing work done.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$75

Response from Nice Heating & Air
We are so very sorry you did not have a great experience with us. We want to offer you a FULL REFUND of the money spent and hope you can give us another shot in the future to show you how great our service is. We strive to deliver the best service and experience so please try us again and give us the opportunity to EARN an A rating from you. Please contact me directly to discuss this matter 703-634-5404 ext 204(Cherie) or email - [hyperlink removed]

Charles M.
04/2014
5.0
plumbing
  + -1 more
Joe from NICE Home Services (National Indoor Climate Expert), arrived promptly and as scheduled. The company called and confirmed the appointment the evening prior and Joe call to let us know he was on the way and would arrive within 30 minutes. When he arrived, he wasted no time and got right to work. He advised us of the types of garbage disposals the company provided by the size of the motors on each. We chose the medium size and he got right to work. He gave us excellent explanations of how our system works and how to get the most benefit and efficiency from it. He also gave constructive advice on the HVAC services that the company also provided. Also provided information on the Dominion Power home energy inspection. He offered us the company's maintenance contract and explained the benefits without being high pressure about it. Overall, we are very pleased with the service, knowledge, and professionalism of Rich and NICE Home Services. We highly recommend them and will use them in the future.
Description of Work: Joe from Nice Home Services (National Indoor Climate Expert), Provided and installed garbage disposal. Provided outstanding explanation of the type of disposal to include the different size motors and cost. Also provided an explanation of the types of preventative services offered by the company and we chose to subscribe to the HVAC and Plumbing annual inspection service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$601

Alicia A.
04/2014
3.0
heating & air conditioning/hvac
  + -1 more
After 10 mins tech was complete. Not sure if I will use them again considering they charged me $99 just for turning on the gas and igniting the flame.
Description of Work: Turn on gas and pressed the ignite button in about 6 times until the gas ignited.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
5.0

$99

Kathleen D.
04/2014
5.0
dryer vent cleaning
  + -1 more
It went perfectly. Scheduling the service went quickly and smoothly. Our service person, Nino Paraiso, was exactly on time, was completely professional and knew what he was doing. It was a very muddy day and he was very careful about keeping our floors clean, which I very much appreciated. He answered all our questions and gave us some good advice for the future.
Description of Work: Dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Karen K.
04/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Rich B from NICE Home Services (National Indoor Climate Expert), arrived promptly and as scheduled. The company called and confirmed the appointment the evening prior and Rich call to let us know he was on the way and would arrive within 30 minutes. When he arrived, he wasted no time and got right to work. He did the most thorough inspection we've ever seen - others we've had did not even come close to this one. Rich found a potential problem and explained how to keep an eye on it and what to do if it became an issue. He recommended a wet alert/switch due to our system configuration. He gave us excellent explanations of how our system works and how to get the most benefit and efficiency from it. He also gave great constructive advice on how to get the most benefit from our humidifier during the heating season and our stand alone air cleaner throughout the year. He checked both our indoor system as well as the AC that sits on the roof of our building. He checked air flow from the ducting as well as the operation of the thermostat. He offered us the company's maintenance contract and explained the benefits without being high pressure about it. Overall, we are very pleased with the service, knowledge, and professionalism of Rich and NICE Home Services. We highly recommend them and will use them in the future.
Description of Work: Rich from Nice Home Services (National Indoor Climate Expert), did a thorough inspection of our AC and indoor system. Provided outstanding explanation of our system, how it works, and how to get the most benefit. Also provided great advice on getting the best use of our humidifier and air cleaner. Offered a recommendation for improved safety; offered a maintenance contract and explained the benefits, but did not use any high pressure tactics.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Samira S.
04/2014
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
The men were quick, thorough, and didn't leave a mess.
Description of Work: Cleaned the ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

A B.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The two gentlemen were very professional and explained the process and what I could expect. Having just had surgery, they went out of their way to get my room in the house done first so I could continue to rest. They pointed out some issues in the duct work that happened during the house build and pointed out a hole in my dryer connection that was allowing hot air and lint to collect behind my gas dryer (not safe!!).
Description of Work: Cleaned the ducts, including the dryer duct.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Adriane M.
04/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The guy was very nice and explained everything. I was very happy with the service and will definitely use them again.
Description of Work: Whole house inspection and flushing of my water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Sandra M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
The technician arrived promptly and worked efficiently. He was courteous and professional. This young man impressed me with his knowledge and even more with his ability to explain in layman's terms the workings of my gas fireplace. I only wished he had been the one who had originally installed the blower for me. I had been unaware that I could have adjusted the speed and out put of the blower. I would definitely use this company again!
Description of Work: Cleaning and tune up of gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rose Mary G.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
Quickly and professionally.
Description of Work: Checked and maintained by air condition system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

David C H.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
The company gave me false information that led to my purchase, and then changed it when I called for an appointment based on the purchase. I wouldn't have bought the deal if I was given the correct info.
Description of Work: .
Rating CategoryRating out of 5
$50

Response from Nice Heating & Air
We apologize for your bad experience, we understand it was frustrating. Thanks to your feedback we have more clearly defined our service areas that are listed online and with our staff.

Roberto L.
04/2014
1.0
plumbing
  + -1 more
I purchased a Big Deal from this company for $50 that was good for $100 worth of plumbing services, it is misleading. The plumber did not come prepared for the estimate. They quoted me $698 dollars which was outside the realm of the Big Deal. I gave everything they needed to have but unfortunately some miscommunication has happened with their office and they have not gotten back to me.
Description of Work: They were supposed to perform $100 worth of plumbing services. I had a leak coming out from under the sink.

Rating CategoryRating out of 5
value
2.0
responsiveness
1.0


Gregory M.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
excellent?very trustworthy vendor
Description of Work: services two gas fireplaces and remote controls

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Janet R.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
very professional, courteous technician. was happy to let me watch and understand about the fireplace and what he was doing. appreciated his doing the work without focusing on upselling me. I said I wouldn't use this provider in the future, not because anything was wrong with the service or the provide, but that I would more likely shop another Angie's List deal to have this annual checkup done. I do think this check up is incredibly expensive, normally priced at around $190.00.
Description of Work: inspected, cleaned and serviced my gas fireplace

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$89

Soo Ho C.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
I set up an appointment for a specific time. Got an email later that night saying they'll be coming at an earlier time to which I responded telling them no one will be home. He said ok, that's fine. Come the day of the appointment, the gentlemen showed up at the time agreed upon, except they told me they had been at my house earlier to find no one home. So, a miscommunication between the appointment setter and the cleaners. Anyway, the job was very thorough and they took hours to set up, clean, clean up, pack up, and go. I was surprised they do all this for $170. Maybe the promotion they're getting paid to push by the electricity company provides greater incentive. My dryer coincidentally stopped working properly after they left. Since they did turn it on and off I called them back to make sure nothing went wrong with the dryer vent cleaning. They came back the next available day to take a look and assured me the dryer vent cleaning went fine. So I wound up getting a new dryer. And washer, too.
Description of Work: Duct cleaning and dryer vent cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170

Jaron B.
04/2014
5.0
fireplaces
  + -1 more
Went extremly well. Tech was very knoweldegable of the service. Also instructed on proper care of the fireplace
Description of Work: Fireplace maintance

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

John M.
03/2014
5.0
fireplaces, gas logs
  + 0 more
Great service and professional performance.
Description of Work: Checked safe operation of two gas fireplaces and instructed my wife on the operation of both.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joseph W.
03/2014
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
Everything went just fine. We've owned the house for less than two years and this winter was tough so we wanted the additional heat from the fireplaces. They were very fussy so we thought they needed to be serviced. Turns out they were never touched in 20 years. Repairman was early and cleaned both making the operate in a much more reliable manner, but advised they where beyond life expectancy and would need some parts replacements sooner rather than later.
Description of Work: Clean and service 2 gas fireplaces

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

8560 Cinder Bed Road Suite 1500, Lorton, VA 22079

http://nicehomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705150610
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gas Logs,
Water Heaters,
Dryer Vent Cleaning,
Natural Gas Lines,
Insulation

FAQ

Nice Heating & Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Nice Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Nice Heating & Air offers free project estimates.
Yes, Nice Heating & Air offers eco-friendly accreditations.
No, Nice Heating & Air does not offer a senior discount.
No, Nice Heating & Air does not offer emergency services.
Yes, Nice Heating & Air offers warranties.
Nice Heating & Air offers the following services: Heating Repair, Gas Fireplace Safety Checks, Gas Fireplace Cleaning, Fireplace Repair, Insulation Install, Home Maintenance Plans, Service Agreements, Routine Maintenance, Furnace Repair, Furnace Maintenance, Gas Fireplace cleaning, Gas Fireplace Repair, Gas Fireplace Install, HVAC repair, Energy Efficiency Upgrades, Whole Home Humidifiers, Traditional Hot Water Heaters, Tankless Hot Water Heater, Indoor Air Quality, Air Cleaners & Purifiers, UV Lights, Heat Pump Repairs, Heat Pump Replacements, Heat Maintenance, Gas Log Inspections, Water Softners
Plumbing, Chimney Cleaning, Duct Cleaning

Contact information

8560 Cinder Bed Road Suite 1500, Lorton, VA 22079

http://nicehomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day