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Nice Heating & Air

Heating and Air Conditioning, Gas Logs, Water Heaters,

About us

Fast & friendly service to keep your home NICE and cozy —whether you need furnace maintenance, a gas fireplace installation, or a simple heating repair, the team at NICE is here to help. Saturday Appointments Available! Satisfaction Guaranteed! BUY NOW PAY NEXT FALL 12 months, with no payments or interest financing available. Save $100.00 on any Heating repair and $625.00 on a heating & ac replacement.

Business highlights

14 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Heating Repair, Gas Fireplace Safety Checks, Gas Fireplace Cleaning, Fireplace Repair, Insulation Install, Home Maintenance Plans, Service Agreements, Routine Maintenance, Furnace Repair, Furnace Maintenance, Gas Fireplace cleaning, Gas Fireplace Repair, Gas Fireplace Install, HVAC repair, Energy Efficiency Upgrades, Whole Home Humidifiers, Traditional Hot Water Heaters, Tankless Hot Water Heater, Indoor Air Quality, Air Cleaners & Purifiers, UV Lights, Heat Pump Repairs, Heat Pump Replacements, Heat Maintenance, Gas Log Inspections, Water Softners

Services we don't offer

Plumbing, Chimney Cleaning, Duct Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
11%
3
6%
2
3%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 176-200 of 953 reviews

Jennifer W.
05/2015
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
Went great....they were on time and very helpful.
Description of Work: Cleaned my gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Denise W.
05/2015
5.0
heating & air conditioning/hvac, plumbing, fireplaces, gas logs
  + 2 more
Exceptionally well. The technician that came to provide the service was the field supervisor. He was incredibly knowledgeable, explaining not only what he was doing, but also why each step was necessary, what it was preventing, and what I could do to keep the fireplace running efficiently and safely until the next maintenance call. In the end, I was so impressed with the level of service and knowledge that I signed a service agreement with the company to cover my fireplace, HVAC, and plumbing. Roughly two weeks later, I had to use that service agreement for my air conditioning units, so it was well worth the cost, and saved me a great deal of money in the long run. Also, I am very impressed with the company's communication running up to the appointment and afterwards to follow up and verify that I was satisfied with the visit. NICE Home Services makes good use of technology, I have an invoice with photos of the work completed emailed to me ***as the technician is leaving*** so that I can immediately store it in my records. Finally, I really appreciate the approach that NICE Home Services takes in not trying to replace components that may or may not fix the problem. As noted above, I had to use my service plan because I had an issue with my air conditioning unit. The technician who came to diagnose the problem identified the two most likely causes of the issue and recommended a resolution that was practical and respected that I have a budget. Bottom line: the company has demonstrated a philosophy/policy of integrity and customer service.
Description of Work: NICE Home Services conducted the inspection, cleaning, and tune-up as described in the deal. They also conducted a diagnostic to determine why the remote for the gas fireplace was no longer working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Arun D.
05/2015
3.0
chimney sweep, heating & air conditioning/hvac, plumbing, chimney repair, fireplaces, gas leak repair
  + 4 more
The service was done professionally, however, there was plenty unnecessary sales pitch for a job that could have been done in a straight unambiguous manner. My wife had to constantly be on the phone with me to decide between spending 2800$ on redoing the whole fireplace versus figuring out how best to proceed in turning on the pilot and having it work. Between the cost of redoing the fireplace and fixing things at around 550$, after much to and fro, the suggestion offered was to clean up the fireplace, clean the pilot and other metal parts associated with the burning of the the fireplace for another 126$ and 126$ for replacing the embers, then gauge what else would be needed. I had to be stern to indicate that if i am going to spend about 252$ (126+126) i need to know if the fireplace will work. Such uncertainty is not a pleasant experience when a technician could easily do what is necessary and indicate if the pilot will turn ON or not and if it needs to be replaced. In all, i had to ask my wife to just have him clean the pilot and confirm if the gas line was working at 126$. Between the kids and the technician, and the constant phone call's i was fed up and asked my wife to tell him to proceed if he could make the fireplace WORK . So, in all for both the cleaning of the fireplace, cleaning the pilot flue and replenishing the embers, after a work order credit of 100$ as per the offer purchased , i ended up paying an additional 152$ . In all, to get the fireplace working, when all original parts were still intact i spend, 99$ (offer purchased) + 152$ , plus all the constant sales push.
Description of Work: Clean the fireplace, clean pilot, replenish embers, rearrange firelog.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$250

Linda N.
05/2015
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
Scheduling wasn't as easy as it should have been. However, the technician was efficient and professional. He did a great job and i would hire them again this year.
Description of Work: Cleaned our gas fireplace fire box and equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Simon C.
04/2015
5.0
chimney sweep, heating & air conditioning/hvac, plumbing, water heater repair, fireplaces, gas logs
  + 4 more
They were responsive and my wife said the workers were courteous. The fireplace is working fine now.
Description of Work: They cleaned the fireplace and installed a new thermocoupler in a gas fireplace that had stopped working.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brittany W.
04/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
I purchased the deal to get diagnostics on my gas fireplace that I haven't used since I moved here. The technician was GREAT! My fireplace needed cleaning and embers which he did not have, but another technician was sent out to bring them and place them on my fireplace. It was great to have the fireplace for the winter! Would definitely recommend. *the date I put is an estimate, not sure of the actual date*
Description of Work: Ran diagnostics, cleaned and replaced embers on my gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve B.
04/2015
2.0
fireplaces
  + -1 more
Things went okay. The rest was not really honest like the prices like how much things were. I would not recommend them for anyone. The whole thing was not a good experience and not really honest. He tried to charge me more. I think that there were issues in scheduling; they had to re-schedule three times I think. I would give them probably the lowest grade.
Description of Work: The only thing that needed to be done was to replace the batteries in my electric fireplace. They replaced the canopy at first they would charge me with that which is another hundred dollars but he didn't which was good but then he said that my fireplace was worth a four thousand dollar fireplace pretty sure it would cost 250 box so he's trying to sell my a service plan.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
2.0

$99

Jean B.
04/2015
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
Went great. He was neat, took care to protect the hearth and floor. Explained the process and re-screwed some of the logs that had fallen apart. He was polite and professional.
Description of Work: The provider cleaned and tuned up two fireplaces & repaired logs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sara D.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
The person who visited our house was wonderful! He called to let us know when he was on his way and was wonderful with us and our dog (who happened to have a seizure while he was at the house) who absolutely adored him and followed him everywhere. He tested all of the faucets and drains and let us know what his recommendations were to help them to last longer. He also flushed the water heater, which he recommended would need replacing soon. During his home evaluation, he found a leaking valve and promptly got us a price quote and made an appointment to come fix it on the next business day On his second visit, he was punctual, informative, and friendly. We (and our dog) would definitely have him back to do more work as needed!
Description of Work: Checked all faucets and drains, flushed water heater, repaired leaking valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Diane H.
04/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
It went great. Meticulous, responsive, professional.
Description of Work: Took an unused gas fireplace in my new house and made it clean & usable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Saida H.
04/2015
5.0
fireplaces
  + -1 more
Everything was very good. He was professional and courteous. He explained everything and answered any questions. Very happy with the whole experience.
Description of Work: Wood Log fireplace tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Terri D.
04/2015
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
They were on time and efficient.
Description of Work: Cleaned out my gas fireplace and tuned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

brian C.
04/2015
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
It went went as expected. The technician was able to start my fireplace and cleaned it to bring it back to normal operational status.
Description of Work: Checked and cleaned my gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Stacey S.
04/2015
4.0
fireplaces
  + -1 more
They were fine. They were honest in what was wrong with it and what I should do. The only complaint I have is that they were late and I had to wait. That was annoying.
Description of Work: I had them for cleaning and maintenance service for the fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$201

Jeffrey S.
04/2015
5.0
heating & air conditioning/hvac, plumbing, gas leak repair
  + 1 more
It went very well and I am please with the results. The cost included Arlington County permit and inspection. The contractor scheduled everything in a prompt manner. They were very responsive to my questions. I needed to make sure the gas outlet had the proper pressure and volume to run my equipment so I had numerous questions prior to the installation. Questions were usually answered in less than an hour. They had to do some unexpected work to run a ground wire to the electric panel on the other side of the house but the total cost remained as estimated. Price seems expensive but it was consistent with other estimates I received for the same work.
Description of Work: Extended a natural gas line from the meter in the garage to the outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Nadia F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
The techs were great. They provided detailed quotes on what the various issues would be as to why my gas fireplace didn't work. They started by cleaning the fireplace and testing the various components. They isolated the issue, cleaned everything, including glass. They fixed some wiring, replaced a malfuctioning piece AND some of the more aesthetic pieces that were old. The techs were knowledgable and professional, covering their feet as soon as they came in. They took their time and answered all my questions. Such an impression was made that I signed up for their home care package. Will be calling them again!
Description of Work: Cleaned our fireplace and replaced/repaired it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

William A.
04/2015
5.0
plumbing, water heater repair
  + 0 more
He was very knowledgeable and thorough in his inspection. He answered all our questions.
Description of Work: He inspected my toilet and water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$75

Ronald L.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
I had to change my original appointment with NHS .That was not a problem for them. The technician arrived on time and completed the job. Everything went smoothly.
Description of Work: The technician completed everything on the BIG DEAL. The hot water tank was flushed, and the faucets were inspected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kimberly A.
04/2015
5.0
gas logs
  + -1 more
They were great. They were very good. Actually, the deal that we bought didn't cover what I thought we could use it for. So we had to pay a little bit extra to have them do what was needed. But they used the credit that we paid for Angie's List to round it up. We were happy. We were fine with the transaction that happened. They were very kind. They were professional. They were very good about keeping things clean as they worked. They were very diligent. They explained stuff very well and concisely before they even started the work. We liked them a lot. The price was very fair. They were very responsive. They gave us a window of time and they came within that time.
Description of Work: I was trying to get an automatic switch for my gas fireplace. The fireplace guards or whatever was there when we bought the house was too old. To get the switch we had to get more work done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Carolyn M.
04/2015
4.0
heating & air conditioning/hvac
  + -1 more
Things went very well, the technician was prompt and did what he was required to do. He cleaned the system. The issue I had was the technician did not replace the logs properly. He took a picture prior to removing the logs, but apparently that did not work well. My husband had to work and try to put the logs back into their original places.
Description of Work: The provider was requested to tune-up my gas log fireplace. This included an inspection and cleaning of all major parts of the system and re-installation of my logs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$129

Mark S.
04/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
The technician called just before arriving and arrived just before the scheduled time. He was very professional and knowledgeable. He was familiar with the unit. He diagnosed a carbon build-up due to age of the unit and attempted to do a simple cleaning. The simple cleaning did not clear the build up, so he performed a more detailed cleaning at additional cost. The additional cleaning solved the problem, and the fireplace is now working correctly. He documented the service with pictures and information about the unit and his actions. He expected payment upon completion of the service, which i provided via credit card.
Description of Work: The service provided was part of a weekly special. My gas logs fireplace was not working properly. The problem was diagnosed and fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Jennifer D.
04/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
Very tough diagnosis of problem in Pythias old fireplace. Very thorough, professional, courteous ant timely service -- and successful.
Description of Work: Diagnosed problem of gas fireplace that had nit been used in 20 years, and got it in working order.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marilyn K.
04/2015
5.0
chimney sweep, heating & air conditioning/hvac, fireplaces, gas logs
  + 2 more
I bought this as a gift for my brother. They did what was promised. However, I had purchased a deal from a different vendor and the other vender did not charge extra to replace the stuff at the bottom of the fireplace. So, my brother was surprised to have to pay a bit more.
Description of Work: Inspected and cleaned gas fire place

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Patrick B.
03/2015
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
Arrived on time. Explained the situation . Completed the job. No mess
Description of Work: Fixed our gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Am N.
03/2015
5.0
chimney repair
  + -1 more
It went pretty good. The crew was pretty good. They cleaned up the job. I think it was a little overpriced for the kind of work they did. They spent just about 20 minutes.
Description of Work: I used Nice Home Services for chimney repair. They installed a remote from our fire pump to our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Contact information

8560 Cinder Bed Road Suite 1500, Lorton, VA 22079

http://nicehomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
2705150610
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Gas Logs,
Water Heaters,
Dryer Vent Cleaning,
Natural Gas Lines,
Insulation

FAQ

Nice Heating & Air is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Nice Heating & Air accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Nice Heating & Air offers free project estimates.
Yes, Nice Heating & Air offers eco-friendly accreditations.
No, Nice Heating & Air does not offer a senior discount.
No, Nice Heating & Air does not offer emergency services.
Yes, Nice Heating & Air offers warranties.
Nice Heating & Air offers the following services: Heating Repair, Gas Fireplace Safety Checks, Gas Fireplace Cleaning, Fireplace Repair, Insulation Install, Home Maintenance Plans, Service Agreements, Routine Maintenance, Furnace Repair, Furnace Maintenance, Gas Fireplace cleaning, Gas Fireplace Repair, Gas Fireplace Install, HVAC repair, Energy Efficiency Upgrades, Whole Home Humidifiers, Traditional Hot Water Heaters, Tankless Hot Water Heater, Indoor Air Quality, Air Cleaners & Purifiers, UV Lights, Heat Pump Repairs, Heat Pump Replacements, Heat Maintenance, Gas Log Inspections, Water Softners
Plumbing, Chimney Cleaning, Duct Cleaning

Contact information

8560 Cinder Bed Road Suite 1500, Lorton, VA 22079

http://nicehomeservices.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day