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Mid-Atlantic Waterproofing of VA

Basement Waterproofing, Wells and Pumps, Foundation Repair,

About us

Additional phone numbers - (804) 674-4100. Additional e-mail - midatlantic@basements.com. Voice Star Number- (302) 525-0055

Business highlights

60 years of trusted experience
Emergency Services Offered

Services we offer

Basement waterproofing, crawlspace & foundation, structural repair & wet basements.

Services we don't offer

Finish basements.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.797 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
36%
4
14%
3
10%
2
12%
1
27%


Rating CategoryRating out of 5
quality
4.0
value
3.4
professionalism
3.8
responsiveness
3.8
punctuality
4.1
Showing 76-97 of 97 reviews

Kristine M.
07/2016
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

CHARLES S.
05/2016
3.0
basement waterproofing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0

$13,000

Rita B.
12/2015
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: They did a basement waterproofing on my home. They have stood by their word for the warranty just to make sure their work stays in. They are excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pearl M.
11/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Good workmanship. Still in progress. Price is high. I think the job will be worth it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan & Peter V.
09/2015
2.0
basement waterproofing
  + -1 more
.
Description of Work: We hired Mid-Atlantic to install a sump pump and drain in our basement. The pump and drain seem to be satisfactory. However, despite assurances to the contrary, they made no effort whatsoever to contain dust or dirt, not even covering air conditioning vents or other ducts, not hanging any sheeting, such that debris got all the way to third floor. Even worse, they damaged property, and were verbally abusive. A quality control manager came to inspect, acknowledged the issues, including property damage and improper site management, and promised partial refund to offset costs of necessary repairs. Regional manager agreed to partial refund, assured us that checks had been issued, and then finally acknowledged they had not and did not plan to honor their commitment.
Rating CategoryRating out of 5

Barbara H.
08/2015
2.0
basement waterproofing
  + -1 more
unknown
Description of Work: Extreme high-pressure sales (first scare me with enormous cost for potentially tearing up the entire outside of my home; then "sign now or lose the discount" for an inside system along 2, not 4, walls). Price higher than competitors but one team got rave reviews. I got that team and was disappointed. They didn't do everything in the expensive contract, and I've contended with many repairs and repainting to clean up after the mess.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$12,887

Response from Mid-Atlantic Waterproofing of VA
This review is incorrect. We did not do any work at this home. We did provide a free inspection. We apologize for your experience with our inspector.

PAT S.
08/2015
5.0
basement waterproofing, wells
  + 0 more
unknown
Description of Work: Very well. They replaced a sump pump after some years of trouble and it's doing fine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

William F.
04/2015
4.0
basement waterproofing
  + -1 more
unknown
Description of Work: Put in a waterproofing system in crawl space. Very expensive....but system works well and appears to keep the crawl space dry even after a very heavy rains and extensive snow.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$20,000

Justin Y.
02/2015
1.0
basement waterproofing, roofing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$35,000

Harland S.
01/2015
5.0
basement waterproofing, roofing
  + 0 more
unknown
Description of Work: Complicated exterior drain and specialty sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Carolyn H.
01/2015
5.0
basement waterproofing, roofing
  + 0 more
unknown
Description of Work: The old roofing material was removed, substructure inspected and new roof installed. The job was completed with my complete satisfaction.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Barbara S.
12/2014
5.0
basement waterproofing, foundation repair
  + 0 more
unknown
Description of Work: Injected hydrophobic epoxy into a foundation crack.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Vicki S.
08/2014
5.0
basement waterproofing
  + -1 more
unknown
Description of Work: After four days of heavy, soaking rains this spring, my front basement wall began to buckle and threatened to give way, which would have made the front of the house collapse. I had to have the basement water-proofed and the wall repaired/reinforced. I called Mid-Atlantic and two other contractors to give me estimates for the work. One contractor claimed he could do the job for about $5000 - $8000, but the guarantee was limited to 90 days of a dry basement and did not guarantee the soundness of the wall. No structural engineer was consulted. Another company (well known in the DC metro area) estimated that the cost would be in excess of $42,000, and wanted to know in detail what Mid-Atlantic said. I told him that I wanted his opinion of the problem, not a piggy back off someone else. The price was very high and the work described was contrary to the recommendation of the independent structural engineer that Mid-Atlantic brought in to survey the problem. For these reasons, I signed with Mid-Atlantic. Since then, the Alexandria, VA area has experienced several heavy, soaking rains. My basement is completely dry and even smells dry. The front wall that was buckling is now reinforced with four, foundation to ceiling steel beams and a partial solid concrete wall. A French drain was installed around the three exterior walls and a new sump pump was installed in the rear of the basement. The work was completed in two days, except for the removal of some particle board used in pouring the concrete wall. The particle board was removed when the concrete was cured. My house is semi-detached and I have not had any problems with the party wall. I am pleased with the workmanship and professionalism shown by Mid-Atlantic. I would recommend them highly. Mid-Atlantic provided a life time, transferable warranty on the basement work. Because of some previous negative reviews on Angie's List, I was nervous about using Mid-Atlantic, though it is a well-known company. I had read about hard-sell tactics and other difficulties, but I found none of those problems. I have been completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Debbie M.
11/2013
1.0
basement waterproofing
  + -1 more
They were a no show.
Description of Work: Nothing, they never showed up when they were supposed to and never called.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Anthony J.
08/2011
1.0
basement waterproofing
  + -1 more
unknown
Description of Work: Bottom line - don't use them. They sold me on a 9k indoor fix to a problem which they determined after two and a half years, four forman, two GMs and a Better Business Bureau complaint that was not basement leak. So they washed their hands of it. I finally fixed the problem for about 1k.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Alison W.
08/2008
2.0
basement waterproofing
  + -1 more
Did not hire.
Description of Work: Everyone was very nice, responsive, timely, and easy to deal with. The problem was that they were approximately $7,000.00 more in their estimate, which did not include everything we needed. Estimated cost- $16,000.00.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Mid-Atlantic Waterproofing of VA
We are glad that you found Mid-Atlantic to be responsive, punctual and professional. We apologize that our service and work were not within your budget.

Terri S.
07/2007
1.0
basement waterproofing
  + -1 more
I am sorry I ever called them.
Description of Work: I called Mid-Atlantic and scheduled an estimate. I later read poor reviews of them and canceled the appointment. This was over two months ago and they are still calling and asking me when I would like to "reschedule" my "free basement estimate" despite repeated requests on my part for them to take me off their list and to stop calling me. I am tired of the harassment! The work was performed by another company two months ago!

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$7,000

Response from Mid-Atlantic Waterproofing of VA
DEAR MEMBER, WE SINCERELY APOLOGIZE FOR THE UNWANTED CALLS. I AM MAKING IT A POINT TO CONTACT THE BRANCH MANAGER TO HAVE THIS TAKEN CARE OF ONCE AND FOR ALL. ALSO, NOT SURE WHAT POOR REVIEWS YOU HAVE READ ABOUT MID-ATLANTIC. WE HAVE A SUPERB RATING RIGHT HERE WITH ANGIE'S LIST.

MICHAEL C.
02/2007
5.0
basement waterproofing, wells, drain pipe
  + 1 more
unknown
Description of Work: Excavated interior trench and installed perforated drain pipe and gravel, excavated and installed two sump wells connected to drain pipe, poured concrete over trench, installed three sump pumps (two primary and one back up) and sump well covers. In exterior basement well excavated concrete floor and put in large drain grate. Applied concrete patches to cracks in interior cinder block wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Mid-Atlantic Waterproofing of VA
THANK YOU FOR YOUR POSITIVE FEEDBACK. WE TAKE WHAT YOU SAY VERY SERIOUSLY TO HELP IMPROVE OURSELVES. THANK YOU AGAIN.

DEBRA B.
10/2006
4.0
wells, drain pipe
  + 0 more
The sales experience was great; very well explained, and straightforward. The resulting estimate was competitive when compared to other companies, and in some cases lower. The actual work was well done in a courteous and expeditious manner. Scheduling on the other hand was a nightmare. Many mixed messages, calling the wrong number to schedule, promising call backs that didnt happen, no shows on anticipated start date, etc.
Description of Work: We had a problematic wall on the front of our house. A French Drain was prescribed as the solution, along with a sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$5,000

VIRGINIA L B.
07/2006
5.0
basement waterproofing
  + -1 more
When they did the work they damages the door jam and actually have to come back and re route the exit for the pope because it was done wrong the first time. They informed me that they would come back and fix everything and they did. But they were very hard to get hold of when I tried to call. The only reason that I would hire them again is because there are not a lot of companies in this area that provide this service.
Description of Work: They dug around the basement and rerouted a drainage system because of the water that was leaking into the house.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$6,000

DONNA M.
09/2005
5.0
basement waterproofing
  + -1 more
MY BASEMENT COVERS THE WHOLE FOOTPRINT OF MY HOME AND IT WAS GOING TO BE A HUGE UNDERTAKING. MID ATLANTIC CAME IN AND WORKED LIKE CRAZY TO COMPLETE IT IN ABOUT 4 DAYS. I HAVENT HAD A PROBLEM SINCE.
Description of Work: WATERPROOFING OF A BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from Mid-Atlantic Waterproofing of VA
GREAT TO HEAR. MID-ATLANTIC DOES DO OUTSTANDING WORK AS SEEN BY YOUR COMMENTS. THANK YOU VERY MUCH.

HECTOR L.
09/2005
4.0
basement waterproofing
  + -1 more
I WOULD SAY VERY EXPENSIVE COMPANY. THEY DID A EXCELLENT JOB CLEANING UP BEHIND THEMSELVES, AND COMING IN AND GETTING EXACTLY TO THE PROBLEM. I WAS VERY PLEASED WITH THE COMPANY ON THE FIXING SITUATION.
Description of Work: BASEMENT LEAKAGE FIXED.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Mid-Atlantic Waterproofing of VA
MID-ATLANTIC NEVER CLAIMS TO BE THE CHEAPEST OUT THERE, BUT, SOMEWHERE IN THE MIDDLE. OUR QUALITY WORKMANSHIP IS WORTH NOT HAVING TO DEAL WITH THIS KIND OF HEADACHE AGAIN. SO GLAD WE WERE ABLE TO BE OF SERVICE. THANK YOU.

Contact information

8382 Terminal Rd Suite B, Lorton, VA 22079

http://www.basements.com/location/va

Service hours

Sunday:
Closed
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 9:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Basement Waterproofing,
Wells and Pumps,
Foundation Repair,
Drain Pipe Installation,
Roofing,
Concrete Pouring and Repair,
Basement Remodeling,
Drain Cleaning,
Structural Engineering,
Water & Smoke Damage

FAQ

Mid-Atlantic Waterproofing of VA is currently rated 3.7 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 9:00 AM - 2:00 PM

Mid-Atlantic Waterproofing of VA accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mid-Atlantic Waterproofing of VA offers free project estimates.
No, Mid-Atlantic Waterproofing of VA does not offer eco-friendly accreditations.
No, Mid-Atlantic Waterproofing of VA does not offer a senior discount.
Yes, Mid-Atlantic Waterproofing of VA offers emergency services.
Yes, Mid-Atlantic Waterproofing of VA offers warranties.
Mid-Atlantic Waterproofing of VA offers the following services: Basement waterproofing, crawlspace & foundation, structural repair & wet basements.
Finish basements.

Contact information

8382 Terminal Rd Suite B, Lorton, VA 22079

http://www.basements.com/location/va

Service hours

Sunday:
Closed
Monday:
8:30 AM - 9:00 PM
Tuesday:
8:30 AM - 9:00 PM
Wednesday:
8:30 AM - 9:00 PM
Thursday:
8:30 AM - 9:00 PM
Friday:
8:30 AM - 9:00 PM
Saturday:
9:00 AM - 2:00 PM