Hew's Carpet Care LLC

Professional, great service provided! Highly recomment.

Friendly professional gentleman. Work was good.

From the go it was good service responsiveness and communication was amazing The person very pleasant and understanding

Did great work, very professional, and cleaned up well after job. A bit more pricey than other quotes, but worth it because a power stretcher was used and the work is guaranteed. Would recommend.

This was the worst experience I have ever had. My carpet had high traffic areas, and he guaranteed he would be able to clean it. When I saw the cleaning I could still see the traffic areas. I went with Hew to each room and he admitted it wasn’t clean. He said he would come back on Monday to finish the job. Then, he wanted me to pay him the full price for an incomplete job. I tried to speak with him & say half today, and half when you finish tomorrow, but he kept yelling and slamming his hand on the counter saying, “I want all my money.” I asked him to stop yelling but he wouldn’t. I stepped outside of my house because I didn’t feel safe & asked him to come outside and speak with me. He refused to leave my home, didn’t want to accept partial payment for partial work. Police were called and had to escort him from my home. At this point I was just going to pay him to get him to leave. Escorted by the police, he asked if I would pay with a credit card instead of a check. (Absolutely not) Then, he went on to ask me if he could come back on Monday to complete the job? (Absolutely not) He did provide a receipt marked PD with a note saying I refused to let him come back and complete the job. I have never experienced such unprofessionalism in my life. I was so scared because I didn’t know how much more volatile he was going to become that I left my own home and had to contact the police to remove him. I ended up paying for services that I didn’t receive. I don’t recommend Hew to anybody.

I've got some really old berber carpet and it's seen a lot fo wear, pets, some leaks, etc. Overall it went well. Hue came out and inspected the stain I had and explained that it needed more than just steaming because it had browned already. He treated the spot and cleaned it and everything looks great now. I had him out a second time to clean the carpets completely and he did a thorough job. I had a few spots that didn't dry well and he came back and re-cleaned those and left fans on it extra time to make sure it dried.

It was done very well. I have HEW steam clean my carpets every year before Thanksgiving. I know they are sanitized and all the coffee and wine spots are gone. They look so much better, and he gives us plastic booties to wear if we need to walk on them the first several hours.

We've used Hew's three times now for carpet cleaning. It's gone extremely well each time. Very reasonably priced.

Great. Probably could have done a better job on the steps. But I would definitely not let that stop me from hiring him again!

the process was reasonably quick, and professional. The only critique i would make, is that the carpets "bunched up" a bit as the steam cooled. This made me nervous, howerver when i contacted you about it, he assured me they would go back to normal in 24 hours. He was correct, they looked great after another day.

Terrific! He was punctual, thorough and affordable.

Great.very nice.called before arrival. Wanted to make sure I was satisfied with his work. Good man..

He was excellent--responsible, quick, and managed to get a really bad water stain out.

Hew's is always responsive, even when we find a problem after normal business hours. He lets us know when he is able to stop by and is always on time. He's helped us remove the wet portions of the carpet so that we can dry out the basement, as well has ordering new padding and installing it at a really reasonable price.

It went very well. They exceeded my expectations.

Carpets were cleaned in a timely manner. Have used Hew's at least 6-7 times. Always good service.

It went well with the owner did the work.

Great job. Arrived as scheduled and was very professional. He even squeezed in some work on a carpet while he was here to clean upholstery. This is the second time we have used Hew and we would use him again.

Landlord didn't believe anyone had cleaned the carpet; the rep got the days confused and tried to pin it on me until he realized he was wrong and got quiet. For a little more elsewhere, I'd have gotten far better service and a happy landlord.

Very happy with the quality of the work and effort taken to protect furniture and wood floors.

Good! Was professional, timely and listened to what I wanted. Carpets look great!

The price quoted was 5 times what was charged a year ago, with no explanation.

I've used Hews several times to clean my wool carpets. They do a great job. Flexible in scheduling, prompt and professional employees and they always follow up to make sure the job was done to my satisfaction. I highly recommend them!

Great. Hew worked hard for me so we could sell our house. We sold it within a week and I'm sure it's because the carpets looked so good.

Outstanding work! The best carpet cleaning we've ever had!