Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 76-1115 of 1115 reviews

eric T.
12/2015
5.0
carpet cleaners
  + -1 more
We have had 3 dogs in the house for the last 3 years and were sure that the carpets were ruined. Hew's came in and restored the carpets to "like new". Courteous, thorough, honest. What more could we ask for. 5 stars.
Description of Work: Flawlessly cleaned carpets in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hew's Carpet Care LLC
Thanks

Melissa G.
11/2015
5.0
carpet cleaners
  + -1 more
The carpet was long overdue for a cleaning so my expectations were low. But, Hew's took their time, treated the spots and the carpet came out great! I definitely won't wait so long in between and will definitely call Hew's again!
Description of Work: The carpet on the middle leve, the stairs going upstairs, and the upstairs landing were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hew's Carpet Care LLC
Thanks

DONEEN W.
11/2015
5.0
carpet cleaners
  + -1 more
Hugh did a fabulous job and worked very hard at my home for over 5 hours. I had pointed out to him some dark stains on carpet stair risers which had bothered me, since the carpet was only about six years old. Hugh not only removed these completely, but contacted me the next day to make sure the stains were gone after the carpet was dry. He saved the off white sofa, as after he cleaned it, my husband remarked that it looked practically brand new!
Description of Work: Hugh cleaned all of the carpet in my town home, consisting of 3 bedrooms, hallway, two sets of stairs (13 each with landings) and large lower level recreation room with powder room. He also cleaned a 23-year old off white sofa, which was badly stained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

Response from Hew's Carpet Care LLC
Thanks

Donna N.
11/2015
5.0
carpet cleaners, carpet installation, air duct cleaning
  + 1 more
A very pleasant experience. He arrived right on time and went right to work. Very quiet, went about his business. Explained to me the risks of using a certain cleaning product on our carpet and also how best to clean them when one of our dogs has an accident. Very reasonable pricing and a very kind, friendly vendor. I will be using them again - without hesitation!
Description of Work: Cleaned our stairs, hallways and bedroom. He also removed a stain on the carpet in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Cynthia T.
11/2015
5.0
carpet cleaners
  + -1 more
Fantastic job! This is my 3rd time with Hew's and I will continue to call him!
Description of Work: Excellent service and Hew is delightful. Cleaned all carpeted areas thoroughly and was very careful to put all furniture on Styrofoam blocks. Great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Response from Hew's Carpet Care LLC
Thanks

Julie Y.
11/2015
5.0
carpet cleaners
  + -1 more
Looks beautiful for Thanksgiving and Christmas company. Thanks, Hew!!!
Description of Work: White berber carpet with traffic and pet stains. Hew ALWAYS does a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thnaks

Florence L.
11/2015
5.0
carpet cleaners, house cleaning
  + 0 more
He removed most of the stains that other carpet cleaners were unable to do. He spent a lot of quality time working on it.
Description of Work: Cleaned the carpet in a rental townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hew's Carpet Care LLC
Thanks

Liz H.
11/2015
5.0
carpet cleaners, carpet installation
  + 0 more
I was very impressed with Hugh and would not hesistate to recommend him. He arrived on time (and provided a phone call with an advanced notice to when he would arrive). I also really appreciated his attention to detail and his willingness to work on a Saturday.
Description of Work: The provider cleaned my carpet and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Response from Hew's Carpet Care LLC
Thanks

Alison T.
11/2015
5.0
carpet cleaners, carpet installation
  + 0 more
This is the 4th or 5th time I've used this service and every time its great. Will definitely use again!
Description of Work: Cleaned carpets and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Response from Hew's Carpet Care LLC
Thanks

Barry M.
11/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Hew is punctual, thorough, and careful to not track dirt/leaves through the house. He also followed up to make sure that we are satisfied with his work. I highly recommend him.
Description of Work: cleaned an entire basement berber carpet, two rooms and adjoining hallway of cut pile carpeting. Hew also provided a floor fan that easily dried all the rooms by the next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Hew's Carpet Care LLC
Thanks

Ann M.
11/2015
5.0
carpet cleaners
  + -1 more
Great. The man was nice and took care of my things well. He was professional and did a good job.
Description of Work: Cleaned steps, 3 bedroom and 1 basement carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

Judith A L.
10/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Spectacular experience. Very professional pick-up, cleaning and return. He's a joy to work with and tells great stories;-) Have used him for carpet cleaning in past; first experience with oriental rugs -- would definitely go back.
Description of Work: Cleaned 3-4 oriental rugs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Kim H.
10/2015
2.0
oriental rug cleaning
  + -1 more
I was so confused about this service call. I have used this company for at least the last 5 years, sometimes more than once a year because my dog doesn't like to go potty where he should. I've always had the same service provider and he has always been professional and done an excellent job. For this visit, I wanted 2 area rugs cleaned -- they are the exact same size and material. One could be cleaned at my house, but the other had to be taken to their business to clean because the room it's normally in is under renovation and there was no where else in my house to spread it out for cleaning and drying. Both rugs needed stain and pet odor removal. Both rugs have received that treatment from Hew's over the years. The first rug was cleaned at my house, but stains and pet odors were not successfully removed. I paid $116 for that rug using a $50 discount purchased on Angie's List. He wanted to charge me $660 for the second rug!!! You read that right --, almost 6 times the cost of the other!! I asked him why, and he said that's his normal price. I said not true, as evidenced by the fees charged over the past five years AS WELL AS THE RUG YOU JUST CLEANED!?!?!?!?!? He could not be swayed, so I had him remove the rug from his van and return it to my house. I still don't know what was happening with him that day. I thought maybe some health issue? No way they're trying to charge me $500 for delivery fees. I'm still baffled.
Description of Work: Cleaned one area rug -- 8 x 10.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$116

Response from Hew's Carpet Care LLC
There were to rugs, large rugs this not the first time we have cleaning about 5 times the charge has always been the same. We cleaned one rug in the which was dripping with pet urine left a fan to dry the rug, no other company leave fans to dry rugs in the home, saw the rug the next day when we pick up the fans and there were no odor clean in the house was $216 less her $100 voucher balance $116. the other the customer did not want to have cleaned in the home because it was extreme so the customer wanted to have it taken away wish is free pick up and delivery the charge is for cleaning odor remover the charge was $640. Last year we had to restore the color to a persian rug for her valued a $15000 and we charged $3000 and she was very happy the job took 3 months. Unprofessional, we were never rude or loud just stated the price, the are cost involve in cleaning these rug, electric, water, water drainage, workman comp. insurance, liaability insurance and staff salary with all these bills how can we expensive clean for a cheap price. I am saying this review is UNFAIR

Grace O.
10/2015
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
It went great. He called before arrival so I wasn't stuck here waiting. He was prompt and courteous. He did a superb job cleaning. Cleaning the couch was hard work. He doesn't just go through the drill, he stays with the job until spots and dirt are removed. He even left 4 blowers with us for the night to help speed the drying process. Great job!
Description of Work: Cleaned carpets, area rug and couch and chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Hew's Carpet Care LLC
Thanks

Chrisitne R.
10/2015
5.0
carpet cleaners
  + -1 more
.He was very nice, and came in and got right to work on my dirty carpets. I had purchased a coupon via Angie's List, but paid extra to get the steps, and pet corner cleaned. I was very pleased with the job!
Description of Work: Carpet cleaning on 2 levels of a single family home, including the 3rd level of steps leading to the bed rooms ( did not get the bed room carpets cleaned as they are not high traffic areas).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Response from Hew's Carpet Care LLC
Thanks

Cynthia W.
10/2015
5.0
carpet cleaners, house cleaning, oriental rug cleaning
  + 1 more
They did an exceptional job. Would hire them again immediately.
Description of Work: Clean - Bathrooms, vacuum rug, dust furniture, clean windows, and clean kitchen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

BONNIE R.
10/2015
4.0
carpet cleaners
  + -1 more
It just wasn't the cleaning job I was expecting. It was bad but it wasn't top notch.
Description of Work: Cleaned a small area of carpet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

John D.
09/2015
5.0
carpet cleaners
  + -1 more
Hugh showed up on time as promised and performed the work efficiently and professionally. The carpets look great.
Description of Work: Shampooed the carpet in a large bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

N S.
09/2015
5.0
carpet cleaners
  + -1 more
Very nice hard working man. Knows carpet cleaning....got all the tough stains out and carpet looks good as new
Description of Work: Thoroughly cleaned carpets and got the stains up as well....

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

Jeanne L.
09/2015
5.0
carpet cleaners
  + -1 more
The work was done well and the provider was very professional. I wish I had known before purchasing that steps were extra. I am fine with what I paid but think the exception should be posted on the offering. I am pleased with the work done and with the provider.
Description of Work: Carpet cleaning including stain removal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Response from Hew's Carpet Care LLC
Thanks

Andrea H.
09/2015
4.0
carpet cleaners
  + -1 more
They did a good job; I don't think he was particularly great. I have no complaints. The price was very good. It was wet cleaning, so it was quite wet after he finished but it was clean and efficient. It was very noisy, he had a motor running out in the hallway and my neighbor complained, so he moved it out in the balcony. It was a little bit of an issue but it was easily solved.
Description of Work: I used Hew's Carpet Care LLC.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$120

Response from Hew's Carpet Care LLC
Thanks

Christopher E.
09/2015
5.0
carpet cleaners
  + -1 more
All fine. As he explained, stairs cost extra. Results were fine, not dramatic. Carpet is not new (I was moving in), so I do not know if it could have come out better. There were areas he said he could not get clean and it looks dingy on stairs and hallway.
Description of Work: Cleaned carpets in three bedroooms, one hallway, and one flight of stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

Brenda L.
09/2015
4.0
carpet cleaners
  + -1 more
missed only a few parts of the carpet
Description of Work: cleaned carpets
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thnaks

James B.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very nice service; pickup and delivery; excellent cleaning. Would use again.
Description of Work: Cleaned 4x6 oriental carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Response from Hew's Carpet Care LLC
Thanks

Matthew G.
09/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Hugh was a pleasure to work with. He was responsive when setting up the appointment and provided all the necessary details. He arrived when he said he would and explained everything he would do. When cleaning the carpet he even moved some big pieces of furniture for us. He left everything tidy and organized. He even left us some shoe covers if we needed to walk over the carpet before it dried. The carpet looks rejuvenated. I will definitely be calling Hugh in the future when my carpet inevitably gets dirty again!
Description of Work: Cleaned basement carpet and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Hew's Carpet Care LLC
Thanks

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM