We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.
Business highlights
40 years of trusted experience
Emergency Services Offered
Services we offer
Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).
He did an excellent good job. Serious guy, no unnecessary talk. Punctual and professional.
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Hew's Carpet Care LLC
Thanks
Abby S.
09/2013
5.0
carpet cleaners
+ -1 more
It turned out well. They were pretty flexible and able to come very quickly.
Description of Work: I used the Big Deal for Hew's Carpet Care, LLC. They cleaned the carpet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Hew's Carpet Care LLC
Thanks
Bettina S.
09/2013
5.0
carpet cleaners, carpet installation
+ 0 more
I'll admit it, my carpet was in bad shape. I hadn't had it fully cleaned in forever, and it had rippled in several places leaving creases. I thought for sure I needed to replace it all. I finally purged my house of lots of unnecessary stuff, and my first action after I could see the carpet again, was to make an attempt to clean and repair the carpets. I have a young child, and I thought if I could get looking halfway decent, I could wait it out until she's a bit older before I replace. WELL, it looks brand new after Mr. Hew worked his magic. He uses a power stretcher, showed up exactly on time, and meticulously stretched, open seams, recut, repaired and then steam cleaned out all the stains. I went up in my socks to look at it, couldn't wait.....it was beautiful. Looks brand new. He is fantastic, professional, polite, friendly and honored the Angie's list coupons. At the end, he charged me less than his first estimate, and the carpets look beautiful.
Description of Work: Stretched, repaired and deep cleaned all the carpeting on stairs and upper floor (three bedrooms, closets, loft, hallways)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$776
Response from Hew's Carpet Care LLC
Thanks
Amanda W.
09/2013
5.0
carpet cleaners
+ -1 more
Although the cleaning was a bit pricey, the service was excellent. I received a confirmation call prior to the drivers arrival. The driver arrived on right time and picked up the rugs. The rugs were returned to me on the expected delivery date (again on time). The cleaned rugs were well wrapped and delivered to the rooms I wanted them in.
Description of Work: Although the cleaning was a bit pricey, the service was excellent. I received a confirmation call prior to the drivers arrival. The driver arrived on right time and picked up the rugs. The rugs were returned to me on the expected delivery date (again on time). The cleaned rugs were well wrapped and delivered to the rooms I wanted them in.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Hew's Carpet Care LLC
Thanks
Gerald R.
09/2013
5.0
carpet cleaners
+ -1 more
Very thorough, great discounts. Great experience overall.
Description of Work: Had my carpets cleaned at a rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hew's Carpet Care LLC
Thanks
Scott S.
09/2013
5.0
carpet cleaners
+ -1 more
Arrived on time and got straight to work. House was empty as we were moving out and cleaning carpet per lease agreement. Carpet was older and worn but had no obvious stains to work on. Landlord was happy with results and so were we. I would recommend and use his service again especially with the Angie's List deal.
Description of Work: Cleaned the carpet in two rooms, one entryway 13 stairs and one hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Hew's Carpet Care LLC
Thanks
Ruth M.
09/2013
5.0
carpet cleaners
+ -1 more
He was extremely thorough and got spots out of my carpet that I had thought would be impossible. He checked in with me afterwards to see if any spots had reappeared. He is a VERY nice man!
Description of Work: He cleaned the carpets in my home. He did an excellent job and was extremely nice.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Hew's Carpet Care LLC
Thanks
Christopher S.
09/2013
4.0
carpet cleaners
+ -1 more
I would give him a 'B' rating. He was really nice, he was on time, he re-stretched some carpet or us and it looks much better than it did. The carpets looked nice but there were little blue specs as they dried. I don't know if it was the soap but I just took a wet rag and dabbed it to get them off. I don't know what that was. There was an additional cost because we paid for the stretching and had him do a couple of rooms. But that was a long time ago.
Description of Work: I purchased a big deal service from Hew's Carpet Care LLC for carpet cleaning.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
My shampoo is not blue so hope can I caused a blue stain? Thanks
Michael S.
09/2013
5.0
carpet cleaners
+ -1 more
This was our second time using Hew's Carpet Care, and the results were as good as the first time. Hugh arrived on time and immediately confirmed the price was as promised on Angie's List. He even accepted another coupon I had found in a magazine, thus lowering his price even more. He worked quickly, not taking any breaks, and was extremely thorough in his work. As we had told him that we were having guests that evening, he provided two fans to help dry the carpet and left them with us as he had another customer that afternoon, saying that he would come by the next day to pick them up....which he did. We are very pleased with the job that Hugh did. He was courteous, neat, and very hard working, and the carpet looks great! We will definitely be calling him again in the future.
Description of Work: Hugh provided excellent carpet cleaning in our family room, den and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hew's Carpet Care LLC
Thanks
Sherry R.
09/2013
1.0
carpet cleaners
+ -1 more
I purchased a big deal from him and he was not helpful or courteous. He acted like it was nothing. He was of no help. I found him to the point of being rude. He could not have cared less.
Description of Work: services not performed.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Hew's Carpet Care LLC
I have been having trouble messaging center, angiestlist doesn't give me a contact number, I had so way of contact this person. I am sorry.
DeMia P.
09/2013
5.0
carpet cleaners
+ -1 more
This was one of the easiest experiences I have ever had with a contractor. I purchased the coupon through Angie's List and called to make an appointment. I was a little nervous because I was on a tight timeline. I was able to get an appointment within two days. I was putting the house on the market and needed the carpets to look great. Mr. Hew came in and immediately got to work. He was even able to get out some stains that I thought would be tough. Overall, he helped to meet my tight deadline and did a wonderful job with the carpet. It hasn't looked that good in years.
Description of Work: The provider cleaner all the carpets in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
gregorio H.
09/2013
1.0
carpet cleaners
+ -1 more
In the begining I had to place additional calls because they were only responding through Angie's List mail system and not regular email, I feel he was putting up an additional barrier. He had a lot of miss information about the deal and what it included. He seemed very irritated when I tried to get a more accurate confirmation of the time he'd arrive besides 10a-2p. When he got there he wanted extra money to do the entire unit but we didn't need all that done we had already measured off what we wanted done and the amount to be done within the parameters with what was included in the deal. He didn't what to do that and said, " I don't need this [expletive]!" and walked out. Buyer beware on this company. They are just looking for ways to get additional funds from any specials and deals they are offering. Especially when you've made arrangements to clear out your time and the space to be cleaned, they feel like they have you at a disadvantage.
Description of Work: We had a Big Deal for this
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Response from Hew's Carpet Care LLC
The day the voucher was purchased I sent a message detailing the worth for the voucher 400 sq. ft. steps $2 each, when I got there the space is 702 sq. ft. almost two times the space, there were bad words so I left. UNFAIR
James S.
09/2013
4.0
carpet cleaners
+ -1 more
This covered two small rooms of about 400 sq ft. This worked out fine. This was a good deal. They did not vacuum before they did the cleaning. They were very responsive and flexible with scheduling. They had one tech come out and do the work.
Description of Work: I purchased the big deal for carpet cleaning services.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
I borrowed the vacuum and did vacuum I do not understand this complaint. UNFAIR ,
Nancy D.
09/2013
5.0
carpet cleaners
+ -1 more
The technician arrived shortly after he called and got right to work. The process took about 20 minutes. The carpet looks terrific.
Description of Work: Shampooed the carpet on the first level.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
JUDITH W.
08/2013
5.0
carpet cleaners
+ -1 more
It went very well. Mr. Hew did exactly what we needed and asked for. He was very courteous and he came when he said he was going to come. We were just pleased with the results of the carpet cleaning.
Description of Work: I purchased a Big Deal coupon from Hew's Carpet Care to clean our carpet. We also asked him to stretch the carpet for us.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$214
Response from Hew's Carpet Care LLC
Thanks
Eric W.
08/2013
5.0
carpet cleaners
+ -1 more
He showed up on time and did a good job. I think they were above average. We had some additional work done like the stairs so We had to pay more for stairs.
Description of Work: We used the "Big Deal" that we purchased for the services of Hew's Carpet Care.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$126
Response from Hew's Carpet Care LLC
Thanks
Bruce M.
08/2013
2.0
carpet cleaners, floor cleaning
+ 0 more
I'm glad this business person has so much business that he's unwilling to even talk to customers politely or work out a fair deal. The angie's list promotion does not specify residential vs. commercial, so when I called and booked the appointment, it was only after the fact that I was informed that it was going to be twice what was advertised. I asked to kindly work out some kind of fair deal and the person simply responded "No" and I said "Really, you don't wish to have my business?" and he said "No" and hung up. Oh well. Again, glad you have SO much business that you can afford to be exceptionally rude to potential customers.
Description of Work: Wasted my time
Rating Category
Rating out of 5
value
3.0
professionalism
1.0
$150
Response from Hew's Carpet Care LLC
Call about using a big deal voucher on a commercial carpet, the big deal is not for commercial use we charge .35 cents per sq. foot minimum charge $150. UNFAIR
Steven A.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Hugh did a great job. He has a very positive and business-like approach to his business. Could not ask for better service.
Description of Work: Provider cleaned wall-to-wall carpet and carpeted stairs, including difficult to clean stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Hew's Carpet Care LLC
Thanks
Julie Y.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Hew is great to work with. I will def use him again.
Description of Work: Hew cleaned carpets at three properties and did a great job at all three. Steep stairs with white carpet that was badly stained at one property, white carpet with a lot of dirt and dust at another and pet stains at the third. Everything looks great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
Thanks
Amanda T.
08/2013
5.0
carpet cleaners
+ -1 more
Forgot the cost but remember it being incredibly reasonable. Service was outstanding. Plan on using continually in future.
Description of Work: Full house carpet clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Hew's Carpet Care LLC
Thanks
George H. Z.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Called with a tight deadline. He fit me in after normal working hours. He arrived on time and did an excellent job. I will use the service on a regular basis. It was one of the best recommendations you have ever provided. Thanks
Description of Work: Cleaned carpets
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Hew's Carpet Care LLC
Thanks
Yu S.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Hugh showed up on time for estimate and the day of app. He is very friendly and responsible. We will call him again when we need the service. He did carpet clean for my single house and town house.
Description of Work: Carpet Clean for my single house and townhouse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Hew's Carpet Care LLC
Thanks
William F.
08/2013
5.0
carpet cleaners
+ -1 more
It was great and they did a very good job. They were very professional and we had no complaints at all. They were quick and they did the job exactly as we expected.
Description of Work: I purchased a big deal for Hew's Carpet Care for cleaning the carpets of 8 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Response from Hew's Carpet Care LLC
thanks
Ryan O.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
It went great: Easy to schedule and a job very well done.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$299
Response from Hew's Carpet Care LLC
Thanks
Nancy M.
08/2013
5.0
carpet cleaners, floor cleaning
+ 0 more
Hew was amazing! Uses all natural products and carefully cleans your carpet removing stains as he went along. (No extra charge for stain removal like so many others do!) The carpet is still drying but I am not seeing stains come back like many other carpet cleaners I have used in the past. Very satisfied!
Description of Work: Carpet cleaning in my large family room and in my bedroom
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage
FAQ
Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).