Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 426-1115 of 1115 reviews

Karl B.
12/2013
5.0
carpet cleaners
  + -1 more
They did a great job - carpet was *really* dirty with some major stains and now looks almost new, stains are totally gone. Very professional, came on time, and worked until the job was done. I thought it was a little pricey (price above includes $99 Angie's list coupon but not tip) compared to other services I've used in the past, but they also did the best job of any of the other services I've used, so perhaps it was worth it. Would recommend and use again.
Description of Work: Cleaned upstairs carpeting; about 875 sq ft in total.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$372

Response from Hew's Carpet Care LLC
Thanks

Lee A.
12/2013
5.0
carpet cleaners
  + -1 more
Mr. Hew is a very kind, punctual and responsive service provider. I only gave a "B" on quality simply because the two carpet issues for which I contacted him (pet urine smell and a red dye stain) were not totally resolved, but may have well been beyond the abilities of any good carpet professional. He takes his work seriously, wants his customers to be happy and is someone I will contact again.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
The customer declined odor treatment. UNFAIR

David T.
12/2013
5.0
carpet cleaners
  + -1 more
Excellent work. Very conscientious. Made certain I was happy with his work and I was.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hew's Carpet Care LLC
Thanks

Annmarie K.
12/2013
5.0
carpet cleaners
  + -1 more
Everything turned out fine and my daughter was happy with the results. Scheduling went well and they were efficient during the appointment. They showed up on time. They did the job as planned and she did not encounter any problems.
Description of Work: I purchased the big deal for $99 for $200 of Carpet Cleaning Services. They cleaned a couple rooms in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Valorie A.
12/2013
5.0
carpet cleaners
  + -1 more
I had a great experience with HEW. They arrived exactly when they said they would. They did an exceptional job cleaning my carpet. They were friendly and efficient. I did pay extra for the stairs and the carpet drying machines but it was well worth it. They also came back to pick up the carpet dryers when they said they would and they were friendly when they did this too. I will definitely be using them again.
Description of Work: Steam cleaned my upstairs bedrooms and down the staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Hew's Carpet Care LLC
Thanks

Paul K.
12/2013
5.0
carpet cleaners
  + -1 more
Hew's showed up on time, was extremely polite and professional, did an excellent job.
Description of Work: Living Room carpet, stairs, and hallway cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Hew's Carpet Care LLC
Thanks!

susan T.
12/2013
3.0
carpet cleaners
  + -1 more
They weren't terrific and I would not use them again. I think they overcharged me and they didn't clean it entirely, it was not terrible but it was not wonderful.
Description of Work: Hew's Carpet Care LLC cleaned a carpet.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$50

Response from Hew's Carpet Care LLC
Saw the result was a perfect job. UNFAIR

joyce H.
12/2013
1.0
carpet cleaners
  + -1 more
We were unable to use the service due to the service provider saying he was going to call us back for scheduling then didn't return our call. It was very frustrating and a waste of our time.
Description of Work: I purchased a big deal for $99 for $200 of Carpet Cleaning Services.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hew's Carpet Care LLC
this a message I sent on 8/4 on the angieslist messaging center, angieslist does not givre us a nune number. The voucher is worth 400 sq. ft. steps are $2 each. we can do Monday 2-6 window arriving time with a 30 min. notice. Please confirm. We also do air duct cleaning, oriental rugs total restoration(reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch). We work Monday to Saturday 8-12, 10-2, 12-4 and 2-6 window arriving times. Please email or call 703.217.4150 for a preferred date and time and thank you for choosing Hews Carpet Care LLC. Cheers Hugh Lobban

Daniel S.
12/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
My experience was great. The technician seemed very knowledgeable about his product and what can be done on different fabrics. He was very responsive and he seemed accommodating to my schedule and was bale to come the next day. He was able to get the work done in 2-3 hours.
Description of Work: I purchased the big deal for $99 for $200 of Carpet Cleaning Services. I did have additional service done to clean my furniture; he cleaned a sofa, two living room chairs, an oriental rug, and two ottomans so I paid a little more.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

clifford T.
11/2013
5.0
carpet cleaners
  + -1 more
cleaned traffic areas in 3 rooms - got the stains out! Very professional.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

Robert G.
11/2013
5.0
carpet cleaners, air duct cleaning
  + 0 more
Hew's cleaned our HVAC ducts and carpet at the same time. The owner provided us an estimate before he came that detailed all of the work to be done along with the cost, including several discounts. The company arrived exactly at the time promised and did a great job - would use them again anytime.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

jon B.
11/2013
5.0
carpet cleaners
  + -1 more
We bought an Angies List deal for up to 325 sq feet for $99. Hew's was excellent in every category, especially for the price. We would definitely consider using Hew's again.
Description of Work: Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Lei H.
11/2013
1.0
carpet cleaners
  + -1 more
I called the company to schedule a cleaning date and checked with him the detail coverage about this voucher which is worth 400 sq.ft. on Nov.19, 2013. The guy who answered the phone said he can only do 300 sq. ft. now. I told him that the voucher clearly stated 400 sq. ft. when I placed the order and there is no expiration date, how can you change the condition now? He said I don't want to do your job, get your money back. I couldn't believe his business manner. So glade no such person to come to my house. He is the worst business man I ever met in US during more than 20 years living here.
Description of Work: I purchased a Big Deal form Hew's Carpet Care LLC.
Rating CategoryRating out of 5

Response from Hew's Carpet Care LLC
Two years ago I cleaned this house, gave a estimate, went another day did the job left fans free of charge and went back the next day to pick up fans, I forgot to get the voucher because I did not see the purchase so for all that work I did not get paid the job was perfect I saw it, All other carpet cleaners be aware of this customer. The square footage is 350. UNFAIR

Eric J.
11/2013
5.0
carpet cleaners
  + -1 more
Called on a Friday and set up appointment for the following week. I used an Angies coupon which gave me 200 of carpet cleaning for 100. Still had to pay an additional 200 due to the size of the basement. I thought the price was fair. I had been operating an office in the home with employees for two years so the carpets were extremely dirty. The owner came out and and spent a lot of time on the carpet. When he was done he left some fans to dry the carpet which I thought was above and beyond. Carpets came out looking clean to me. I have never used a professional carpet cleaner before, but this sure beat doing it myself.
Description of Work: cleaned basement carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hew's Carpet Care LLC
Thanks

Rosa L.
11/2013
4.0
oriental rug cleaning
  + -1 more
Overall good quality cleaning and repair of all 8 rugs except the most precious. In this large rug the rug was returned with a swath if a deep wrinkle that still has not flattened. Also, this rug has many pulled threads that I am still carefully trimming throughout the entire surface. I consider this damage to a rug in pristine condition when picked up for cleaning.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$850

Response from Hew's Carpet Care LLC
Thanks!

Michael B.
11/2013
1.0
carpet cleaners
  + -1 more
This was the rudest person I have had in my house.
Description of Work: The provider walked into my house and was obviously upset about something. I showed him what I wanted done and he told me that I had to move all my furniture so they could clean the carpet. I stated that I am 65 and could not move the furniture and called the so called professionals. He then stated I should call Angie's list and get my money back and walked out of my house.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$200

Response from Hew's Carpet Care LLC
When a customer makes a purchase of a voucher from angieslist I send a massage on the messaging center describing the condition of the voucher, when I got to the customers house he wanted me to moving heavy furniture I do not move section sofa chest of drawers or beds, I humble told the customer that then the customer started shouting and I realize the customer was intoxicated drunk and I left.

Christine J.
11/2013
5.0
carpet cleaners
  + -1 more
Very professional and excellent job!
Description of Work: Clean rugs in two room and 13 steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

yelberton W.
11/2013
5.0
carpet cleaners
  + -1 more
We were planning to replace the light colored carpet, but decided to do one cleaning first. Hew's treated the spots then steam cleaned the rooms. After only about an hour of work, the carpet looked 100 percent better. Mr. Hew was professional, prompt, courteous, and very knowledgeable. I would definitely recommend him.
Description of Work: Steam Cleaned two rooms of light carpet, and one stairwell runner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hew's Carpet Care LLC
Thanks

Paul K.
11/2013
5.0
carpet cleaners
  + -1 more
Contractor arrived and measured total area to be cleaned. He advised the cost would be an additional $40 plus the $99 certificate that I purchased on AL. He set up his machines and cleaned the carpet. He left two fans to blow dry the carpet and returned to pick them up the next day. The capet in each room was nice and clean after 6 years of normal vacuuming. The job went smoothly and Mr. Hews seemed to know what had to be done.
Description of Work: Cleaned two rooms of wall to wall carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Response from Hew's Carpet Care LLC
Thanks

Gloria K.
11/2013
4.0
carpet cleaners
  + -1 more
Overall, Hugh is a professional, who works hard and, yes, I would recommend him
Description of Work: Stretched and cleaned my bedroom and sitting room carpet. Stretching was great but took a couple of times to get the carpet clean.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

LIsa H.
11/2013
5.0
carpet cleaners
  + -1 more
He arrived as promised, was easy to work with, neat and personalble! My rugs are wet, but if that means they are cleaner than in the past with other companies then I will take it!
Description of Work: Cleaned 3 sets of stair (up charge!) kicked a carpet and cleaned 3 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$427

Response from Hew's Carpet Care LLC
Thanks

Patricia P.
11/2013
5.0
carpet cleaners
  + -1 more
They were fantastic! Great price, the deal covered the whole apartment. They came exactly when they said and they were efficient. Carpets looked good as new when they were done!
Description of Work: Cleaned all carpets in 1000 sq ft apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Kevin D.
11/2013
5.0
carpet cleaners
  + -1 more
Great job. Hew was punctual, pleasant, and did a great job! Carpet was in very rough shape and I thought they might need to be thrown out. He got them back to a level I can deal with, which I didn't think was possible. Would use again and recommend.
Description of Work: I used HEW'S CARPET CARE LLC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Hew's Carpet Care LLC
Thanks

Judith O.
11/2013
5.0
carpet cleaners
  + -1 more
Mr. Lobban did an excellent job of cleaning our wall-to-wall berber carpeting in several rooms on the first floor. This carpeting was very dirty from years of wear in high-traffic areas, and I was afraid I might have to replace it. Mr. Lobban made the carpet look like new.
Description of Work: wall-to-wall carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Kathryn D.
11/2013
2.0
carpet cleaners
  + -1 more
Details of deal not clear - many hidden costs - only covers 320 sq ft - vendor did not respond to questions - several other significantly better deal.
Description of Work: I purchased a Big Deal from Hew's Carpet Care LLC.
Rating CategoryRating out of 5
$99

Response from Hew's Carpet Care LLC
The deal 350 sq. ft. not 320 no extra charges. UNFAIR

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM