Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 401-1115 of 1115 reviews

David O.
01/2014
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Provider arrived promptly and explained what he was going to do. Spent about 2 1/2 hours thoroughly cleaning rug and chairs.
Description of Work: Cleaned approximately 700 square feet of carpet , one sofa, one living room chair, four dinning room chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$531

Response from Hew's Carpet Care LLC
Thanks

Carlota B.
01/2014
5.0
carpet cleaners, carpet installation
  + 0 more
All of the services we've had done through Angie's List have given us wonderful results. We used them in the beginning of June and we didn't spend anything other than the cost of the deal. I like that he was proficient, he was very timely, his price was good and he was polite and accommodating to my family. I would recommend him for service to others.
Description of Work: I purchased a Big Deal coupon from Hew's Carpet Care LLC to clean our entire upstairs carpets as well as repair part of the carpets on the stairs themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks!

Jane U.
01/2014
5.0
carpet cleaners
  + -1 more
Mr. Hew was punctual, patient, thorough, professional and very, very reasonably priced. It was easy to make an appointment for a convenient date within a week. Mr. Hew is a treasure,
Description of Work: Cleaned all our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

Greg M.
01/2014
5.0
carpet cleaners
  + -1 more
I phoned Hew's to make an appointment to get my carpets cleaned. I left a message and received a call back promptly. I purchased the voucher and saved $100.00. Hew's did a good job on my carpets and I was very pleased with the price. I will use Hew's again.
Description of Work: Cleaned carpets - two rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Response from Hew's Carpet Care LLC
Thanks

Adria B.
01/2014
5.0
carpet cleaners
  + -1 more
He was punctual and got right to work. He was very thorough and we were very happy with the result.
Description of Work: Cleaned carpet in entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Response from Hew's Carpet Care LLC
Thanks

Charles E.
01/2014
5.0
carpet cleaners
  + -1 more
Friendly service and quality work. Would not hesitate to use again.
Description of Work: Cleaned all upstairs carpets and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$182

Response from Hew's Carpet Care LLC
Thanks

Carter H.
01/2014
5.0
carpet cleaners
  + -1 more
I was completely satisfied. I purchased a "deal" through Angie's List and the facts of the deal were made quite clear. Hugh, the technician, called before arriving, and arrived at the scheduled time. He was courteous and conscientious. Hugh measured all the areas I wanted clean first, then went over, in detail, what the minimal added cost would be as the area exceeded the coverage of the deal (which I knew it would). He worked fast and was thorough. I chose to pay for the fan dryers to expedite the drying process and would recommend that (only $10/ fan). When he was done cleaning, Hugh showed me what he had done, asked if I had any questions or concerns, went over the final bill, quickly cleaned up and departed. Hugh was really good. I'd certainly recommend Hew's (and Hugh specifically).
Description of Work: 3 rooms of carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Hew's Carpet Care LLC
Thanks

Martin K.
01/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
better than expected, no complaints.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

KENNETH K.
01/2014
5.0
carpet cleaners, carpet installation
  + 0 more
Really great, the service exceeded my expectations!
Description of Work: The Contractor came picked up the carpet; cleaned it off site and returned and installed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

William K.
01/2014
5.0
carpet cleaners
  + -1 more
They came at the appointed time slot and cleaned exactly as we expected. The carpet looked 100% better. We were very pleased with their work. Sadly, Angie's List, which is a great service but which recently seems to have messed up several of my refunds, confused these folks with an electrician's offer that I cancelled and for which I requested a refund. These guys then had to deal with the hassle of wondering why I had requested a refund for services provided. I think Angie's list finally cleared this up. Anyhow, apart from that, we had a solid experience with these folks. They know what they are doing and did it well.
Description of Work: Cleaned the carpet in our child's playroom, which had changed from a light grey to a dark grey.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Terri C.
01/2014
1.0
carpet cleaners
  + -1 more
When he got here and found out the location was on the third floor, he said he wasn’t going to do it, was berating and left.
Description of Work: I purchased a Big Deal for carpet cleaning.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$99

Response from Hew's Carpet Care LLC
I called 30 min. out, when I got there it address was an office building waited around for another 30 min and no response and left, 30 min later the customer call and ask were am you and is said I already came and left come to find out there address is a different location. VERY UNFAIR

Tony H.
01/2014
5.0
carpet cleaners, dryer vent cleaning
  + 0 more
Excellent. He arrived on time, was very professional, and did a great job. He removed all of the stains, and now my carpets are clean and soft. The dryer vent was very clogged and is now completely cleaned out.
Description of Work: Carpet and dryer vent cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hew's Carpet Care LLC
Thanks

Cynthiha B.
01/2014
3.0
carpet cleaners
  + -1 more
I think he is just a little too expensive, but otherwise the service was fine. | |I can not remember the exact time of the serviece
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Response from Hew's Carpet Care LLC
I saw this job was perfect. UNFAIR

STACEY A.
01/2014
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
The gentleman was very sweet. He arrived right on time and did a good job. He left some dryers to help dry my carpets faster, however in that process, there was a lot of extra dust created and blown about my house. This was a good service for the price.
Description of Work: He cleaned my carpets, stairs and rug

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$199

Response from Hew's Carpet Care LLC
So were is the dust coming from? I saw this job perfect. UNFAIR

Yvonne G.
01/2014
5.0
carpet cleaners
  + -1 more
We can only recommend the services from this company and will certainly hire the company in future again.
Description of Work: We have just a Angies List Deal. We were very happy with the work performed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

KATHRYN P.
01/2014
5.0
carpet cleaners
  + -1 more
I purchased the big deal coupon for this service and they did very well. The amount I paid them was the cost of the deal.
Description of Work: I used Hew's Carpet Care LLC for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Yvonne G.
12/2013
5.0
carpet cleaners
  + -1 more
It turned out very well, we are very satisfied and everything went very smoothly. Everything was very good. They were punctual, did a very good job, very responsive and very pleasant to work with. I have recommended them to my friends and they are very reliable.
Description of Work: Hew's Carpet Care cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$19.99

Response from Hew's Carpet Care LLC
Thanks

Michael F.
12/2013
5.0
carpet cleaners
  + -1 more
We couldn't be happier. We have pets and grandkids. The carpet had never been professionally cleaned since installation 10 years ago. We really didn't expect the great results we got and am happy the carpet didn't need replacing. The technican worked hard and It was clear to us that he cared very much about the quality of his work and that we were satisfied. We are more than satisfied. Feel as though we made a friend. There is no question Hews will be our carpet cleaner in the future. We highly recommend him withou reservation.
Description of Work: Cleaned living, dining and hall carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Hew's Carpet Care LLC
Thanks

Michael B.
12/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
I purchased the voucher for $99.00, which was stated as $200.00 worth of carpet care. Very shortly thereafter, I was contacted via email, through Angie's List, to schedule the appointment. Hew maintained contact leading up to the service provided. He gave a four hour window of time for arrival when the appointment was made, but called approximately 30 minutes before arrival. How refreshing is it that you don't have to sit around all day waiting. Upon arrival, Hew introduced himself then measured the area of carpeting to be cleaned. He provided me with the total cost for completion. Upon my approval, he set up his equipment, cleaned all the carpeting, then gathered his equipment when completed. The work was fantastic, and complete professionalism was observed throughout. No clean up was needed on my part when the job was finished. Completion price was no different than what was initially provided. My carpeting looks nearly new again. A job well done. I would recommend Hew's Carpet Care to everyone.
Description of Work: Cleaned all the carpeting that I requested.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

Response from Hew's Carpet Care LLC
Thanks

Anthony S.
12/2013
5.0
carpet cleaners
  + -1 more
He showed up on time and surveyed the location. I was totally unprepared and hadn't moved any furniture. That didnt seem to phase him in the least. Very cordial and professional. Great personality. He finished the work (about 300 sq/ft) swiftly but took his time to do it correctly. I had tons of stains and dirt on the carpet and now it looks brand new. He didn't charge anything extra for any stains (even the tougher ones). It was exactly the cost of the Angie's List deal that I paid which was $100. I would highly recommend this company and use them again if needed.
Description of Work: Steam cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Hew's Carpet Care LLC
Thanks

Zobaida S.
12/2013
5.0
carpet cleaners
  + -1 more
Hew was very professional and did a very good job cleaning my carpet. He covered my hardwood floor along the hallway leading to the basement and I appreciated that very much.
Description of Work: Cleaned the carpet in our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

George H. Z.
12/2013
5.0
carpet cleaners
  + -1 more
This is the second time that I have used Hew's Carpet Service. Each time the results exceeded my expectations. His work is excellent. He has met tight scheduling both times. I will use him again and recommend his work without any hesitation. Thanks for linking us up. George Ziener
Description of Work: Steam cleaned three rooms and two staircases. One staircase and room were severely stained and now look like new!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

Nita M.
12/2013
4.0
carpet cleaners
  + -1 more
3bedrooms, 14 stairs and landing. were cleaned. Paid $99 for $200 of carpet cleaning services. Paid an additional $76. Not what I was expecting. Good thing that I did not have carpet on the first floor. The coupon should read estimate. This following information was provided after the purchase of the coupon. It should be provided during the advertisement of the coupon. If it was I missed it: Your voucher is worth 350 sq. ft. of residential wall to wall and steps are $3 each, please confirm this is the correct address, please have the carpets vacuumed, light furniture moving only, if this an apartment we charge $20 to put the equipment up one flight of steps or using elevator, two flight of steps $30 and so one, the equipment is heavy, Air mover fans can be rent for $10 allowing your carpet to dry quickly.
Description of Work: Clean carpet in townhouse.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$276

Response from Hew's Carpet Care LLC
Your price was voucher $99 plus $76 = 175 not $276. I did send an email explaining the details of your voucher. UNFAIR

Mitsy C.
12/2013
5.0
carpet cleaners, air duct cleaning
  + 0 more
Great attitude toward work and nice personality. Work was self-performed and took almost six hours to complete. The products used were organic and low VOC. No odors remained in the rooms. House is really clean. As spaces dry out, some brown spots come up but we feel confident that getting Hugh to come back will not be a problem.
Description of Work: Hugh vacuumed about 23 airducts and steam cleaned our carpets on 12/17 Tuesday. He left two rotary fans to help dry the carpets. Hugh came back today 12/20 to take care of any remaining carpet spots and discolorations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$647

Response from Hew's Carpet Care LLC
tHANKS

David H.
12/2013
2.0
oriental rug cleaning
  + -1 more
I was fooled by the idea that I would get $100 of oriental carpet cleaning for $50, but Hew's jacked up the price after it was at their plant to double what I have paid in the past to have the carpet cleaned by other companies (e.g. Ayoub). Final cost to clean this 8 x 10 foot rug ($600) was outrageous. Never again.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$600

Response from Hew's Carpet Care LLC
rug sooked with urine, large rug 15x18, We did a perfect job. $4.50 PER SQ. FEET FOR TAKEAWAY. UNFAIR

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM