Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 376-1115 of 1115 reviews

Karen H.
02/2014
3.0
carpet cleaners
  + -1 more
Apparently he doesn't have the ability to heat the water to clean the carpet. He had to fill a bucket from my bathtub. He was very nice, but I don't feel he was very professional or did a very good job.
Description of Work: He cleaned my carpet.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$99

Response from Hew's Carpet Care LLC
UNFAIR I did a very good job.

Mary B.
02/2014
5.0
carpet cleaners
  + -1 more
My experience with Hew's Carpet Care was excellent. They were on time and efficient.
Description of Work: I used the "Big Deal" that I purchased for the services of Hew's Carpet Care. They cleaned one room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Gabriella A.
02/2014
5.0
carpet cleaners
  + -1 more
It worked out really well. We really liked it. It was really well done and it was timely. They took care of everything we needed.
Description of Work: I used the "Big Deal" that I purchased for the services of Hew's Carpet Care.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Richard K.
02/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Used special offer and while the offer was only for wall to wall, the owner offered a similar deal for area rug. Arrived on time, left drying fans for carpets, and was very professional. Highly recommend him.
Description of Work: Cleaned carpet, stairs, rug, and sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

Beth R.
02/2014
5.0
carpet cleaners
  + -1 more
They weren't able to come to my area, but they responded through email to apologize that they couldn't service my area and I was able to get a refund.
Description of Work: Big Deal purchase for Carpet Cleaning Services!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

PM D.
02/2014
5.0
carpet cleaners, carpet installation
  + 0 more
This company is TOPs!! I reached out to HEW's and they came out and gave me an estimate on Tuesday and did the work today 2-15-14 (it's also snowing today!!) Mr. Hugh is extremely professional, polite and knowledgeable about carpets. He explained the process of how they stretch the carpet (they don't just use a "kicker"). They use a process that will completely stretch out the ripples and keep it secure. Mr. Hugh arrived on time, laid out a protective sheet on my floor and went right to work. He was very precise and neat when working on the carpet. I'm extremely happy with the work. If you need some type of carpet car, this company won't dissapoint. THANK YOU HEW's Carpet Care.
Description of Work: Carpet stretching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

Leigh D.
02/2014
4.0
carpet cleaners
  + -1 more
It’s been 2 years, but everything seemed fine from what I remember.
Description of Work: I purchased a $99 Big Deal for $200 worth of carpet cleaning services. They cleaned our basement carpet, which is around 1,000 square feet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks!

Lesley N.
02/2014
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
We'd been in our house for about 10 years, and the day I moved in, I noticed our carpet needed to be stretched - not just cleaned. He was good, but what he had to work with was awful.
Description of Work: I bought a big deal for $99 for $200 of Carpet Cleaning Services! We had him do the main level and upstairs level.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Tamara L.
02/2014
5.0
carpet cleaners
  + -1 more
Everything went very well. I highly recommend Hews.
Description of Work: Steam cleaned carpets upstairs and took a Persian carpet away for intensive cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hew's Carpet Care LLC
Thanks

Sunil K.
02/2014
4.0
carpet cleaners
  + -1 more
For most part stains came out that were left behind from the previous owner, however, it bleached the carpet a bit too much. Hew was pretty nice himself.
Description of Work: Cleaned basement carpet by applying solution to carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Response from Hew's Carpet Care LLC
Thnaks

Aimee C.
02/2014
5.0
carpet cleaners
  + -1 more
Hew was prompt, courteous and efficient. I had about 330 square feet of carpeting and Hew was done within an hour of arriving! I was very pleased and recommend him!
Description of Work: Hew came and cleaned two bedrooms in my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Robin P.
02/2014
5.0
carpet cleaners
  + -1 more
Hew was very professional and courteous. He arrived as scheduled with a phone call to let me know that he was on his way. He did work around my preference ie start in the basement first and work his way up so I could clean in a few of the other rooms on the main level and upstairs. He also provided big fans to assist in the drying of my carpet and came back as promised to pick up the planes.
Description of Work: Cleaned carpet in our empty house for incoming renters. He provided large fans to aid in getting the carpets dry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Hew's Carpet Care LLC
Thanks

Catherine O.
02/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Even though I used the $50 coupon good for $100 worth of service, the cleaning of my three rugs was a bit more in cost than I anticipated (about $480). Only one oriental was a 8 x 10, while the other two were 5 x 6 or smaller.
Description of Work: Good service, having pick-up and delivery service for my oriental & wood rugs was super great. Hugh was personable, courteous, friendly and easy going. The rugs are nice and clean. and definitely look refreshed. I could tell have been cleaned well. I found no loose wool or carpet napping, which is really good. Each rug was returned wrapped and rolled to make it easy for me to roll out when we move into our new home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$478

Response from Hew's Carpet Care LLC
Thanks

Monika C.
02/2014
3.0
carpet cleaners
  + -1 more
We made an appt time and date and they guy never showed up but later called to say he was schedualed to come on at another time and date that did not work for us.
Description of Work: I purchased a Big Deal from Hew's carpet care.
Rating CategoryRating out of 5

Response from Hew's Carpet Care LLC
Used the message center to schedule appointment and customer is saying something else. UNFAIR

Hester S.
02/2014
5.0
carpet cleaners
  + -1 more
Very good, punctual, accommodating, and did and excellent job
Description of Work: $99 for $200 of Carpet Cleaning Services!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Diane O.
02/2014
5.0
carpet cleaners
  + -1 more
He did an excellent job. Very carefully prepared the areas that were to be cleaned. Would not hesitate to contact this company again. The final cost was exactly as quoted.
Description of Work: Cleaned the main living areas, several flights of stairs and landings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Hew's Carpet Care LLC
Thanks!

Jamie H.
02/2014
5.0
carpet cleaners
  + -1 more
My husband and I purchased a Big Deal from Angie's List. We scheduled our appt and received a three hour window. Hugh called thirty minutes out so we knew approximately when he would arrive. Once at our home, he got right to work. He was able to remove a stain that we had noticed when we bought our house. Only issue was a small spot that came up after the carpets were dried.
Description of Work: Cleaned the carpets on the third and fourth levels.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Hew's Carpet Care LLC
Thanks

diane B.
02/2014
5.0
carpet cleaners
  + -1 more
He made a point of coming the same day and did a great job removing the soiling and smell.
Description of Work: they cleaned a carpet soiled by my dog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Hew's Carpet Care LLC
Thanks

Linda L M.
02/2014
5.0
carpet cleaners
  + -1 more
Cleaned all areas very competently. Extra charge for stairs not included in first estimate -- that was OK with me. He returned to pick up his large fans the next day, and cleaned small areas that needed re-touch. I would definitely call him later. He was very pleasant and easy to discuss carpet issues with. Very competent. Would definitely use him again. Price was reasonable and quality very high.
Description of Work: Cleaned all areas very competently. Extra charge for stairs not included in first estimate -- that was OK with me. He returned to pick up his large fans the next day, and cleaned small areas that needed re-touch. I would definitely call him later.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Hew's Carpet Care LLC
Thanks

KHALIL R.
01/2014
5.0
carpet cleaners
  + -1 more
It was a magnificent experience. I was very satisfied and happy that I found this vendor on Angie's List.
Description of Work: The Provider cleaned a significant surface area of my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks!

Mary A.
01/2014
5.0
carpet cleaners
  + -1 more
Provider showed up on time and quickly got to work. Hugh vacuumed and then cleaned the carpet which had cat stains as well as a few unidentified red stains (wax? crayon?). The cleaning occurred at 10:30 AM and it was dry with no fans by 8 PM. The carpet looked good upon drying and even better once we vacuumed as a finishing touch. He was polite and professional.
Description of Work: Provider vacuumed and cleaned our ground level living area's nylon loop carpet as part of an Angie's List deal.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Hew's Carpet Care LLC
Thanks!

Tom P.
01/2014
5.0
carpet cleaners
  + -1 more
Good - friendly and added to the 99 dollars that we signed up to due to size increase - seem fair
Description of Work: Clean downstairs carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Response from Hew's Carpet Care LLC
Thanks

Tom and Marianne R.
01/2014
5.0
carpet cleaners
  + -1 more
They came when they said they would and did the job. My wife was very pleased with how well it turned out .For some reason we did not complete this review, the carpet came out nearly new looking we will definitely ask him to come to our house again and we have recommended Hew to everyone we know .
Description of Work: I purchased a Big Deal for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Toby & Melvin A.
01/2014
5.0
carpet cleaners
  + -1 more
Mr. Hews cleaned my carpets and also fixed the huge ripples which had made the carpet unsightly and dangerous. He arrived on time and explained what he would do. He had to move furniture to get to the creases in the carpet. He used tools to pull up the carpet and stretch the carpet. Then, he had to cut the edges of the carpet before nailing it down again. He did this in at least two different rooms. He then cleaned the carpets in the hallway, the family room, the stairs, and the upstairs hallway. He insisted on leaving two blower dryers to help dry the carpet. That meant that he had to return the next day to pick up the dryers. The following day when he returned to pick up the dryers, I told him that I had discovered another area that needed to be stretched in the upstairs hallway. He did this job for me as well. I am very pleased with the work done by Mr. Hews.
Description of Work: Carpet cleaning and repair of large ripples in my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks!

ronnie B.
01/2014
5.0
carpet cleaners
  + -1 more
They showed up on time and made sure the job was completed properly.
Description of Work: I purchased a Big Deal for $99 for $200 of Carpet Cleaning Services.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM