Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 251-1115 of 1115 reviews

wilma H.
08/2014
5.0
carpet cleaners
  + -1 more
The carpet cleaning went really well! We had them clean before we moved out and they did a good job. I think the price was reasonable and I was satisfied with the quality of their work. We let the carpets dry overnight. The one person that came out was thorough and finished in about 4 hours. They were very prompt in calling me back to schedule.
Description of Work: I purchased a carpet cleaning Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Sally D.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The carpets have never been cleaner. We've had them done by another company twice before, but the spots always came back. Mr Hewes did a very good job, and we are very pleased with the results. He was a little late coming, but called us and explained why he would be late, so we weren't sitting around wondering where he was. We found him on Angie's List and looked at the comments about him and took a chance, and now we know why the reviews are so good. Will definately call him again next time.
Description of Work: He cleaned the carpet on the stairs (14 plus landing) upstairs hall and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Hew's Carpet Care LLC
Thanks

Walter B.
08/2014
5.0
carpet cleaners
  + -1 more
The coupon sounded like a good deal until we got into the details of what we needed. We also noted they were quite a ways away from us. Our cleaning/stretching need was much larger and we ended up going with a different Angie's List vendor who happens to be nearby.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Dennis M.
08/2014
4.0
carpet cleaners
  + -1 more
Hew was great at explaining the services to my wife, as I could not be there. We bought the $99 deal, but then added the pet smell treatment throughout ($169) and the additional stairs ($30), which are reasonable. The pet smell was prominent for a week after the treatment. This concerned me, since we were getting ready to rent the place. We called Hew and he scheduled the next available time to come out to the townhouse. However, in the next few days the smell had vanished, therefore canceled the revisit. Overall, we were satisfied with the service.
Description of Work: Clean the carpets in 3 BR and down the stairs in a rental townhome.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$299

Response from Hew's Carpet Care LLC
when I got to the house the odors of pet urine, feces and pet body odor was pronounce you could smell from outside the front door in the yard, there was also feces on the floor, urine stains and build up of body oils from the pet. The enzymes I use takes a time, now there is not odor and no stain and in addition I have saved the cost of replacing the carpet. This job deserve and A. UNFAIR, UNFAIR, UNFAIR

Carla B.
08/2014
5.0
carpet cleaners
  + -1 more
In and out in no time at all.
Description of Work: clean my carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

Gabriela D.
08/2014
5.0
carpet cleaners
  + -1 more
Hew was on time and got right to work. He got stains out that I did not think were going to come out. Very well done.
Description of Work: Cleaned carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Hew's Carpet Care LLC
Thanks

Donna H.
08/2014
5.0
carpet cleaners
  + -1 more
I am so pleased with how clean my carpet came. Mr. Hew arrived on time and was very professional. I will recommend him to my neighbors, and use him again.
Description of Work: Cleaned family room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hew's Carpet Care LLC
Thanks

Suzanna V.
08/2014
4.0
carpet cleaners, house cleaning
  + 0 more
He was very professional and thorough. I thought the price was a little high.
Description of Work: Cleaned carpet upstairs and downstairs, cleaned one area rug. Treated carpet with teflon.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$500

Response from Hew's Carpet Care LLC
Thanks

jeannie L.
08/2014
5.0
carpet cleaners
  + -1 more
The service that was provided was 5 rooms of Carpert cleaning .. They showed up on time and did an amazing job!i I have used other companies in the past ..however he has been the best!
Description of Work: The service that was provided was 5 rooms of Carpet cleaning .. They showed up on time and did an amazing job!i I have used other companies in the past ..however he has been the best!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Hew's Carpet Care LLC
Thanks

Sam H.
08/2014
5.0
carpet cleaners
  + -1 more
Cleaned Carpet and did Repairs and stretching of a problem area.
Description of Work: Cleaned Carpet and did Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

James B.
08/2014
5.0
carpet cleaners
  + -1 more
I sent him to my residence in Fairfax by mistake, instead of my rental property in Rockville. It was my mistake on how my location was set on Angie's list. He came to Rockville the next day, and was very courteous about it. He completed the work promptly, was very thorough, and very professional. He did a great job. I am very satisfied.
Description of Work: clean carpet and treated for odor removal and possible mold/mildew (not confirmed, just in case).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

Carol K.
08/2014
5.0
carpet cleaners
  + -1 more
Years of experience. Professional communication and reliable to agreed on time. Met my expectations.
Description of Work: Cleaned carpet (maximum sq. footage area)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Diane Egan C.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
I was satisfied with the work and Hugh was a lovely and hard working service provider. I appreciated his work ethic.
Description of Work: Cleaned carpets in foll basement, stairs and florida room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

ALEXANDER B.
08/2014
5.0
carpet cleaners
  + -1 more
Company was quick to contact me following the purchase of the voucher, however, the details of what the coupon covered could have been much clearer prior to the purchase. I can not fault Hugh on his customer service, or the details he has provided subsequent to the purchase - nor Angie's list, however, I was able to find an alternative Company which better met my needs.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Pierre M.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The company did a great job. Punctual, price and quality of the job was great. They did an awesome job with our dingy stairs. It looked like new after they were done.
Description of Work: Steamed cleaned carpet in the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

angela B.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Went very well, most all of the identifiable stains lightened or came out (he pre-treated) even some of the residue of liquid laundry detergent spills.Dried nicely, and in the time frame he described.
Description of Work: Cleaned carpet in master bedroom and landing at top of stairs - landing connects to two other bedrooms and laundry area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Sandra S.
07/2014
5.0
carpet cleaners
  + -1 more
They just weren’t able to do it in the time frame and the deal did not include steps.
Description of Work: I purchased a deal for carpet cleaning services.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Scott K.
07/2014
5.0
carpet cleaners
  + -1 more
Guy did a very thorough job getting up stains and really taking his time in an effort to do a good job. My only issue is after paying for the cleaning up front online with a "special" they were having, my condo was a bit larger so there was an additional charge...all of which was not a problem and I knew up front. The issue is that the guy could not take a credit-card so I had to run up to the ATM to get cash...that would have been nice to know prior to prevent the last minute running out to the ATM.
Description of Work: cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hew's Carpet Care LLC
Thanks

Amber S.
07/2014
5.0
carpet cleaners
  + -1 more
Hew's Carpet Care was very professional. He did a tremendous job on some tough stains from my small children. He was on-time, respectful of my home and worked diligently. He came to my house to provide an estimate prior to cleaning. I will definitely use him again.
Description of Work: Cleaned the wall-to-wall carpet as well as my area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Hew's Carpet Care LLC
Thanks

Jan B.
07/2014
5.0
carpet cleaners
  + -1 more
Hugh did a fantastic job. He was very thorough and was the best I have had over many years. We may have paid more for the service than the cost of the Angie's coupon. I just don't recall. We've had a lot going on in our lives over the last couple of months.
Description of Work: Shampooed all carpets in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Jean C.
07/2014
4.0
carpet cleaners
  + -1 more
Did not use the service. Too many extras. Also, they do not move furniture.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Lucy L.
07/2014
1.0
carpet cleaners
  + -1 more
It was scheduled from 10AM-2PM. I had to call when he didn't show up. He said he was running a few minutes late. He showed up 2 hours late and said I needed to pay an extra $100 for the carpet cleaning. When I brought up that he was 2 hours late and now wanted more money, he said he wasn't going to do it and left.
Description of Work: I purchased a BD for $200 worth of carpet cleaning for $99.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Sharon S.
07/2014
5.0
carpet cleaners
  + -1 more
Hew's Carpets did an AMAZING job! We had broken a bottle of wine and stained the off white berber carpet in the basement in October 2010. We tried to remove the stain ourselves and a previous professional who had cleaned our rugs told us it would be a waste of money for him to try to get it out. He told us that it would never come out. But almost three years later, Hugh worked on the stain and it is barely noticeable! He said if he had come sooner after it happened he might have been able to do an even better job. We wish we had known him before. He was so professional and nice. Our carpets looked great after he finished.
Description of Work: Cleaned carpets in family room and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Christopher S.
07/2014
5.0
carpet cleaners, house cleaning
  + 0 more
It went very well. Hew accomplished all his tasks in an evening, by himself, was thorough and methodical. He understood what my goals were and kept working until he achieved what I was hoping could be achieved. The charges for his services were roughly half of the estimates i received from other reputable companies. I also received the 'special credit' that i signed up for through Angies list. I highly recommend Hew's Carpet Cleaning services.
Description of Work: Hew did a lot more than clean carpets... He disinfected a very dirty basement floor (dogs), cleaned out multiple A/C supply and returns and also cleaned and deodorized basement carpets. He left industrial fans in the basement to help dry the carpeting out (it was very humid and hot out).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Hew's Carpet Care LLC
Thanks

Lesa A.
07/2014
5.0
carpet cleaners
  + -1 more
It went great. He gave me an estimate over the phone and that was the final price. He arrived on time, and completed the work promptly. The work was done well.
Description of Work: The provider shampooed carpets throughout my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM