Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 176-1115 of 1115 reviews

Ronald L.
02/2015
5.0
carpet cleaners
  + -1 more
He arrived on time, was very friendly, did an excellent job, and left things clean. I would definitely use them again.
Description of Work: Clean to small rooms of carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

stephen P.
02/2015
5.0
carpet cleaners
  + -1 more
The big deal turned out quite well. The guy was very friendly and knew what he was doing. Everything turned out very good. He was on time, got the equipments, cleaned and the carpets looked better as they were new.
Description of Work: He cleaned carpets in 2 bedrooms and a living room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Angela S.
02/2015
5.0
carpet cleaners
  + -1 more
There were no issues about the service. They came out quickly.
Description of Work: It was a standard carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

May L.
02/2015
5.0
carpet cleaners
  + -1 more
Hugh has provided excellent customer service. He tried his best to fit my request in for a short notice. He spent a long time to clean the carpet and make sure they were clean. He was very detailed and did not rush through his job. One of the reasons that we have to hire Hugh is to fix the last carpet cleaning company's mistakes. We will definitely use Hew's again.
Description of Work: Clean 3 levels townhouse carpet and dryer ducts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Hew's Carpet Care LLC
Thanks

John H.
02/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Hew's contacted me immediately after I purchased an Angie's List deal. They were flexible on the scheduling to meet my needs. Hew's showed up on time. We discussed the cleaning service to be performed and the areas to be cleaned. He was very friendly and professional. His cleaning was thorough and he performed the services I bought without any attempts to upsell. No messes left behind. The carpets looked fantastic when he was finished. No hidden charges or games. We could not have been happier with Hew's and will use them again without hesitation.
Description of Work: Cleaned carpets (dining room, play room, stairs, and hallway)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Kate M.
02/2015
5.0
carpet cleaners
  + -1 more
He was very responsive and quick to assist me. Unfortunately, with my being pregnant, the products (mainly the carpet protector) that he would have used wouldn't have been compatible with my current needs.
Description of Work: I purchased a Big Deal with this company.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Mary T.
01/2015
5.0
carpet cleaners
  + -1 more
Very punctual and professional. The carpets were in bad need of a cleaning. This was the absolute best cleaning that these carpets have ever received. Came out looking new and I know they are at least 10 years old at this point. I told the cleaner that on previous cleanings from other vendors, the stains go away but seem to start re-appearing in a few weeks. So far that is not the case yet. I thought that the employee who came to the house was very good to work with and would welcome him again.
Description of Work: steam cleaned my downstairs carpets which were way overdue for some attention.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hew's Carpet Care LLC
Thanks

Miriam C.
01/2015
5.0
carpet cleaners
  + -1 more
Work was fine and I would use again.
Description of Work: Purchased $99 Big Deal for $200 Worth of Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Chris K.
01/2015
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
The owner Hew did all of the work himself. He is very clearly knowledgable in all aspects of carpeting. He was punctual, friendly and very professional. He was concerned that the carpet repairs would be difficult due to matching carpet patterns and the age of the carpet already installed. He did one of the 3 repairs and ensured that I was happy with it before proceeding to finish the work. The repairs were excellent, and saved us from considering purchasing new carpet. All of the wall-to-wall carpeting looks new after the cleaning. I had never had my oriental rugs cleaned and was amazed by the difference in how they look now. Because he was able to clean the rugs in place, he left industrial fans to ensure they dried quickly. Within 24 hours all of the rugs and carpet was completely dry. Hew made sure that I was 100% satisfied with the job. He returned to pick up the fans promptly the next day.
Description of Work: Hew cleaned more than 3000 sq ft of wall to wall carpet and repaired by patching 3 significant stains on the carpet, and cleaned 3 oriental room-size rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

Response from Hew's Carpet Care LLC
Thanks

Jim C.
01/2015
5.0
carpet cleaners
  + -1 more
He was great to work with! He did a wonderful job. When he came back to pick up the fans and went through the whole house again to see if the carpets looked good. He was probably here for an additional hour cleaning spots that did not come out the first time. He was very thorough.
Description of Work: I purchased a deal for $99 for $200 worth of carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Robert B.
01/2015
5.0
carpet cleaners
  + -1 more
It turned out fine. The service was really good. Making an appointment was totally fine. Everything was fine.
Description of Work: I bought the Big Deal for Hew's Carpet Care LLC. They cleaned the carpets in two bedrooms, a hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Dennis L.
01/2015
5.0
carpet cleaners
  + -1 more
The service turned out pretty good. Its what I expected, it was on time. The scheduling was pretty easy. They did the job, the carpet was clean.
Description of Work: They did steam cleaning of the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Hew's Carpet Care LLC
Thanks

Ruth M.
01/2015
5.0
carpet cleaners
  + -1 more
He was punctual and professional. He did an excellent job of cleaning the light beige carpets on two floors. He was very thorough. He left everything neat and clean.
Description of Work: He cleaned the carpets on two floors in my townhouse. He did an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Response from Hew's Carpet Care LLC
Thanks

Jen P.
01/2015
5.0
carpet cleaners
  + -1 more
It was okay. Some of it is good. Some were expected. They were pretty professional. The carpets were not stained too badly so they did what they had to do. I don't really do this kind of service on a regular basis so I have no idea how much the other guys charge.
Description of Work: They did carpet cleaning. It was a rental property that I purchased the "Big Deal" for. They did four rooms, a living room plus 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

Cynthia Y.
01/2015
4.0
carpet cleaners
  + -1 more
They were professional and did a good job. I wouldn't go through A List for them again though because for one thing, I prepaid and then found the dates I needed wouldn't work. Thankfully they accommodated me and were flexible when we spoke. Also, the price was another $100 or so more than the Angie's coupon -- I'm sure my fault for not reading fine print but all in all I don't see the benefit of having taken this route. At end of the day the price and quality is same as others I've used . So basically Hue's was fine and good, just didn't need this middle route
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

Christine S.
01/2015
5.0
carpet cleaners
  + -1 more
It was fantastic. We were more than pleasantly surprised.
Description of Work: Cleaned our carpets.
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Evelyne D.
01/2015
3.0
carpet cleaners
  + -1 more
The deal didn't work out for me because I wasn't clear on the wording of the deal. I was under the impression that the deal would be just $99. He let me know that the $200 only covered 350 square feet and that since my house was larger, there would be extra fees. Since I was not anticipating this, I requested a refund for the deal. He did not have any argument with me.
Description of Work: I purchased the Big Deal for $99 for $200 Worth of Carpet Cleaning.

Rating CategoryRating out of 5
value
3.0
professionalism
3.0

$99

Response from Hew's Carpet Care LLC
Did not do any work. UNFAIR UNFAIR UNFAIR

Seana C.
12/2014
3.0
carpet cleaners
  + -1 more
There is still dog hair on the bottoms of the rugs--appears they cleaned the tops, but not the bottoms.
Description of Work: Cleaned some area rugs.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Hew's Carpet Care LLC
I am painting a picture of the three rugs before cleaning, three tufted rugs meaning the back and the front is glue together have to be careful , very very bad pet body odor, pet hair because the rugs are tufted lots of water cannot be used the back and the front will separate. The finish no odor and no pet hair customer said she was very happy now six months later the review is saying she is not happy. UNFAIR UNFAIR.

Marcella B.
12/2014
5.0
carpet cleaners
  + -1 more
The work was estimated during the first visit and accomplished on time and efficiently during the scheduled appointment. Highly recommend Hew's - very polite and professional service.
Description of Work: Hew's stretched my carpet in the basement and cleaned the majority of my carpet both upstairs and downstairs using the $99 big deal. The results were excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Hew's Carpet Care LLC
Thanks

Malcolm Y.
12/2014
5.0
carpet cleaners, house cleaning
  + 0 more
The owner of the company did the work himself. He was professional, polite, timely and a pleasure to deal with.
Description of Work: Cleaned a basement carpet that had gotten wet due to heavy rains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Laura H.
12/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The rug cleaning was done very nicely, but it took almost twice as long as anticipated. The write up said two weeks and it took a full month.
Description of Work: 4 by 6 oriental rug cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$132

Response from Hew's Carpet Care LLC
Sorry just trying to do a good job.

Linda W.
12/2014
5.0
carpet cleaners, carpet installation
  + 0 more
Good. Arrived on time and did a good job
Description of Work: stretched and re-tacked carpet Cleaned two rooms

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

Alison T.
12/2014
5.0
carpet cleaners
  + -1 more
I've used them 4 times now and always with excellent service.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hew's Carpet Care LLC
Thanks

Alice G.
12/2014
5.0
carpet cleaners
  + -1 more
The service was fine. There was no additional cost to the $50 Big Deal that I am aware of; my wife took care of it. They were pretty prompt.
Description of Work: We purchased a Big Deal for Hew’s Carpet. They cleaned our carpets. There were a hundred square-feet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Sylvanus B.
12/2014
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
Several of the rugs/carpeting were heavily stained/soiled to the point that we thought the carpets would have to be replaced. Hews spent the time to treat each stain/soiled area using a variety of cleansers. He did such a good job that we no longer feel the need to replace them. Several people who saw the rugs/carpets both before and after cleaning could not believe how clean they looked, and asked for Hews contact info. We definitely would use Hews again.
Description of Work: Cleaned 2 whole room rugs on home's main level, and wall to wall carpet in 4 upstairs bedrooms and 2 staircases

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hew's Carpet Care LLC
Thanks

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM