Hew's Carpet Care LLC

Carpet Cleaning, Carpet Sales and Installation, Oriental Rug Cleaning,

About us

We have been in businees for 30 years with a lot of happy customers I started out in New york city in 1979 working for a oriental rug restoration company and became general manager, started my own down here in 1985.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.71,115 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
10%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 101-1115 of 1115 reviews

John D.
09/2015
2.0
carpet cleaners
  + -1 more
Huey was polite and on time. I chose him b/c of the ratings and Angie's Power deal. MISTAKE. I was told a long time ago, a good/ great company does not have to advertise or discount it rates if has high quality product to sell. Huey's business must be suffering so he is offering discount. He came into the house and commented how clean the carpet already was... only little foot traffic where tenants travel around furniture. residence was now completely empty of furnishings to make it easy; and I wanted him carpets to be perfect for new tenants. Huey has portable cleaner... about size of large cooler (not suction/ heater unit mounted in van/ truck) I doubt it is that strong nor heat the water that hot. Huey moved very quickly while spraying and sucking up spray on carpet. He quickly spritzed the air high above the carpet w/ some add'l cleaner, which he did not charge me for (thx) and ran the wand over the carpet after solution fell. I have rented steam cleaners before and watched other professionals. The key is to get carpet wet, rub it once/twice and slowly draw wand back to suck up as must water/ moisture as possible. When he was done, Huey started packing up his eqpt and I walked on the carpet w/ socks. TOTALLY soaking wet in just a few steps. I told him it was too wet. He said it would dry, "don't worry mon" w/ his island accent. I saw him dump water from the machine and only about 1/2 gallon- 1 gallon came out... rest of it was still in my carpet !! I ran 4 high velocity fans 24 hrs and it was still damp the next afternoon (it was not rainy or particularly humid outside). When carpet completely dried 2 days later, I saw little difference than before he came. I rented Rug Doctor cleaner from GIANT store I sucked up much more dirty water and my job (sweaty and time consuming work, which I wanted to avoid) was completely dry w/in 24 hrs
Description of Work: steam cleaned carpet

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$100

Michael K.
09/2015
5.0
carpet cleaners
  + -1 more
Hew completed everything that was requested on time and professionally. I would certainly use him again in the future. Not only was Hew extremely professional but he was very personable as well. Thanks for everything you did for me, Hew! Much appreciated!!
Description of Work: Cleaned and treated carpet with hard to remove water stains and pet stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks

Inge D.
09/2015
5.0
carpet cleaners, carpet installation
  + 0 more
came on time, really scrubbed the carpet. went in every corner , moved chairs, tables, and reciliner.
Description of Work: clean my carpetsplus stairs remove difficult spots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Hew's Carpet Care LLC
Thanks

Stacey B.
09/2015
5.0
carpet cleaners
  + -1 more
Hew was great. He called 30 mins before arriving allowing me the chance to get home in time to meet him. He checked the carpet in the house for heavy soiled areas. I live up stairs so he had to carry equipment. He did and provided a great service. I rented one of his industrial fans to help dry the floor quicker. Do to poor planning we had house guest coming late that night or early the next morning. I highly recommend Hew. Quiet person only talks if you engage him. Works hard.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks!

Nia S.
09/2015
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
I have used Mr. Hew for rug cleaning in the past and he has done a thorough and timely job, including pick up and delivery. He is less expensive than Hadeed's and I think he does better work. I ordered his deal for carpet cleaning for a rental that I own in town. I left the coordination of 'when' and 'what' was to be cleaned to him and my tenants. Apparently when he showed up to do the work, he refused to move any furniture. My tenants thought this was unreasonable and sent him away. If his deal said that he wouldn't move any furniture in the fine print, I didn't notice it. So here we sit. Their carpets aren't clean, apparently no cooperative arrangement could be made, and he has my funds. I'm a ~little~ disappointed.
Description of Work: Provider did not provide services at the site, even though I had prepaid him to do the work.

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
4.0

$200

Response from Hew's Carpet Care LLC
Thanks

Susan W.
09/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Hugh responded immediately to my request for an estimate. He came on a Sunday, which was very convenient for me. I scheduled the service, within 10 days of his visit, through Angie's List messaging service. He was very polite, professional, and provided a written estimate. I took advantage of an Angie's List special. Hugh called me approximately 30 minutes prior to arrival. He thoroughly cleaned all carpeted rooms and two full staircases. He worked consistently, without wasting any time. We spoke briefly, but mainly I left him to do his work. He provided protective blocks under all furniture legs, so there would be no staining. He offered to come back to remove the blocks. I cannot recommended Hew's Carpet Care more highly. He did an outstanding job at a reasonable price. The fact that he is so personable and professional was an added benefit. Again, I would highly recommend this service. I will definitely use them again.
Description of Work: Cleaned wall-to-wall carpets in a three story townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Response from Hew's Carpet Care LLC
Thanks

Laura N.
09/2015
5.0
carpet cleaners, carpet installation, upholstery cleaning
  + 1 more
I had a guest who stayed with me for 4 months (with her cats), in my basement room. and after they left, I wiped down every inch of space where the cats has been, but I also needed to get the hair and the smell off the wall-to-wall industrial carpet. Hew called ahead and arrived on time. He measured the space to be cleaned. Most furniture had been moved out of the way, but he moved a small desk to get at a spot underneath that I had not seen before. He was very efficient in his work and explained what he was doing and why, while I watched. He told me about some products that I could buy to further remove cat smell from room but did not try to sell me anything. He also cleaned a small stain on a carpet on an upper level, that I had been trying for several years to remove, without success. I put fans and my dehumidifier to dry the carpets and by the end of the next day, they were completely dry and the room smells clean. The real test will come when my son comes to visit, because cat dander sets off his asthma. I wholeheartedly recommend Hew.
Description of Work: Cleaned wall to wall carpet in a furnished basement room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Jacob B.
08/2015
5.0
carpet cleaners
  + -1 more
Great service. Hew's came out and provided a competitive estimate. He even provided same day service. He was thorough and our carpet looks much much better now.
Description of Work: Stretched carper

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Hew's Carpet Care LLC
Thanks

Rosemary E.
08/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
Everything went well. Scheduling was fine and results were excellent. Recommend this provider to others.
Description of Work: Cleaned carpets for $99 deal plus we opted to have additional carpets cleaned including stairs. Carpets are old and stained. The provider deep cleaned carpets and removed dirt and stains from white carpet. Excellent results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Response from Hew's Carpet Care LLC
Thanks

Judith G.
08/2015
5.0
carpet cleaners
  + -1 more
He did a great job. He was professional and unobtrusive in my home, and very careful not to damage anything.
Description of Work: Cleaned the bedroom and hall carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Joseph G.
08/2015
3.0
carpet cleaners, house cleaning
  + 0 more
They did clean all the rooms -- but they did not remove most marks and stains in the carpet, and they were completely ineffective with pet stains and odor.
Description of Work: Steam cleaned carpets

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$300

Response from Hew's Carpet Care LLC
First of all the customer paid voucher $99, plus cash of $60 total $159, the customer declined odor treatment so how can you say we treated for odor, couple small brown feases stains, I left a paste solution and said it may work overnight, those stains are hard to come out. UNFAIR, UNFAIR

Matthew G.
08/2015
5.0
carpet cleaners
  + -1 more
Scheduling was extremely easy and quick. Hew was very prompt in his responses. Hew called before he came so we didn't need to wait. He did a review of the area and confirmed the areas to be cleaned. He cleaned the carpets and let us know when complete. When I checked the next day after drying they were like new - great work!
Description of Work: They cleaned the carpets in the master bedroom, closets, basement, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Hew's Carpet Care LLC
Thanks

Marjorie W.
08/2015
5.0
carpet cleaners, carpet installation
  + 0 more
Hew's Carpet Care was very accommodating to our schedule which we really appreciated! They gave us a 30 minute call-ahead, as they had promised. The carpet and stairs look great! We are very, very pleased and would use them again!!
Description of Work: Hew's Carpet Care cleaned our carpet, including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hew's Carpet Care LLC
Thanks

Jeff P.
08/2015
5.0
carpet cleaners
  + -1 more
Excellent. No issues.
Description of Work: Cleaned carpet in three level townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

JULIE G.
08/2015
5.0
carpet cleaners, house cleaning, air duct cleaning
  + 1 more
Explained what they were doing and how. Showed cleaning products that they used and gave an honest option on cleaning options.
Description of Work: Professionally cleaned all carpet in our condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Hew's Carpet Care LLC
Thanks

Deann D.
08/2015
5.0
carpet cleaners, house cleaning
  + 0 more
Everything went great - carpets look brand new. Will differently use again!
Description of Work: Cleaned 3 rooms and 2 hallways

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Hew's Carpet Care LLC
Thanks

David W.
08/2015
5.0
carpet cleaners, carpet installation
  + 0 more
Hugh was great. On time and professional. Did a wonderful job stretching carpet (including some tricky spots) and explained why the problem had arisen. Highly recommend.
Description of Work: Stretched carpet throughout the condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Hew's Carpet Care LLC
Thanks

Danielle S.
08/2015
5.0
carpet cleaners, house cleaning
  + 0 more
We are selling our house and needed someone to come in quickly to clean the carpets. We contacted several companies with high Angie's list ratings and Hew's was the first to respond. Hugh showed up the next day ready to work. He did a quick walk through and quoted me a very reasonable price. He then pointed out an Angie's List deal that I had previously missed ($99 for $200 worth of service). I purchased that deal and paid $79 in cash. What a bargain. Hugh was able to get out years of dirt from the carpets as well as ink and paint. The carpets practically look brand new. I could not be happier and would definitely recommend Hew's Carpet Care to anyone looking to get their carpets cleaned.
Description of Work: Cleaned carpet in 3 bedrooms, hallway, and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Response from Hew's Carpet Care LLC
Thanks

Tony H.
08/2015
5.0
carpet cleaners, house cleaning, air duct cleaning, dryer vent cleaning
  + 2 more
We've used Hew's Carpet Care for many years now and have always been extremely satisfied. Hugh always arrives right on time and does excellent quality work for a great price. We will definitely call him any time our carpets, air ducts and dryer vents need cleaning. The Angie's list deal is quite a bargain and highly recommended.
Description of Work: Carpet cleaning for three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Hew's Carpet Care LLC
Thanks

Melissa M.
08/2015
5.0
carpet cleaners
  + -1 more
Quick to respond, thorough job. Thanks so much for your service.
Description of Work: Cleaned a mess my dog made on the carpet, two weeks in a row!
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hew's Carpet Care LLC
Thanks

Doreen K.
08/2015
5.0
carpet cleaners, carpet installation, house cleaning
  + 1 more
This is the second time I used Hew's for cleaning carpets in a rental property. When my tenant moved out of my rental property in June, not only did he not bother to clean the carpets, but there were numerous stains in several rooms and the steps on the main stairs were black (the rug is white). My husband was worried we would have to replace the carpetting. The owner himself came out and hand scrubbed the stains. The carpets look great now and you would never know how bad the carpets were. He also did some carpet repair of a hole on the stairs. He's a little more expensive that some of the other carpet cleaners, but he really does get the the stains out that the other cleaners can't seem to be able to do. Well worth the price
Description of Work: Scrubbed numerous stains out of carpeting in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$257

Response from Hew's Carpet Care LLC
Thanks

subedur R.
08/2015
5.0
carpet cleaners
  + -1 more
He was professional and friendly. I recommend this company over other companies in Anglist. His price and work is excellent. His price is 1/2 less then other companies for the same work. He take his time to make sure everything is clean properly.
Description of Work: Cleaned carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hew's Carpet Care LLC
Thanks.

John F.
08/2015
5.0
carpet cleaners
  + -1 more
It was flawless. I called Hugh due to good ratings when another carpet cleaner had equipment issues. Very short notice yet Hugh came out the next day and did the work dependably and right on time. I felt instantly comfortable with him and left him to complete the job while my wife attended to other matters. I added Hew's to my contact list- so should you!
Description of Work: Cleaned the carpet in my study and a set of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Hew's Carpet Care LLC
Thanks

Krystal F.
08/2015
5.0
carpet cleaners
  + -1 more
Hew was fair, honest, professional and punctual. He took the time to explain details and told me what to expect so in the end there were no surprises. I'll be sure to use him again.
Description of Work: Carpet clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hew's Carpet Care LLC
Thanks you

Kathryn T.
07/2015
5.0
carpet cleaners
  + -1 more
Fine. Would recommend.
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Hew's Carpet Care LLC
Thanks

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Dryer Vent Cleaning,
Drapery Cleaning,
Water & Smoke Damage

FAQ

Hew's Carpet Care LLC is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Hew's Carpet Care LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hew's Carpet Care LLC offers free project estimates.
Yes, Hew's Carpet Care LLC offers eco-friendly accreditations.
No, Hew's Carpet Care LLC does not offer a senior discount.
Yes, Hew's Carpet Care LLC offers emergency services.
No, Hew's Carpet Care LLC does not offer warranties.
Hew's Carpet Care LLC offers the following services: Air duct cleaning, oriental rugs cleaning(total restoration, reweaving, re-fringing, re-coloring, pet stain removal), maid service(Saturday and Sunday), upholstery cleaning, drapery cleaning, carpet protection, carpet cleaning and carpet repairs(stretching holes, burns, patch).

Contact information

7964 E Conell Ct Ste E, Lorton, VA 22079

http://www.hewscarpetcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM