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Eastern Safe & Lock Inc

Locksmiths, Auto Service, Doors,

About us

Northern Virginia, Maryland and Washington DC location : Contact Brian Ford at 703-541-2200 Eastern Safe & Lock is a family owned and operated business since 1985. We are very proud to have won the Angieslist Super Service Award three years in a row. Serving all of Northern Virginia from Stafford to Leesburg to include Washington DC and local Maryland areas. Our highly trained technicians are licensed to service and installation of all types of locks, safes, keys, alarm installation, access control, camera's, CCTV, high security locks. We have been providing all types of physical security of our clients since 1985. Eastern Safe & Lock was instrumental in writing and passing Virginia’s first locksmith license in 2008. This license requires all locksmith companies to be licensed and each technician to be register with the Department of Criminal Justice Services. Each Locksmith has to pass a background check and be fingerprinted by DCJS. Check out Angie's List to find out about the phony unlicensed scammer locksmiths that quote silly low prices like 15.00 or 19.00, they show up in unmarked cars, use a very old con called bait and switch, quote really low to get the job then charge hundreds of dollar more than they should when they get to your home or office. We provide free written estimate. We have been in business for to many years to pressure you to use our services. We will never demand you pay with cash. Checks, Visa, MasterCard & American Express are welcome. We provide emergency service 24 hours a day, our regular hours are 8:00 to 5:00 Monday to Friday. Additional email - bford@easternsafe.com.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Locksmith Services

Services we don't offer

Guard Services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.8936 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
84%
4
10%
3
3%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 936 reviews

Patricia C.
03/2022
5.0
locksmith
  + -1 more
Great. The locksmith came within the time range promised. He was very professional, timely, and completed the project in full. I would use the company again, and recommend them to my friends.
Description of Work: Rekeying a new deadbolt lock, and cutting two keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Thomas D.
08/2021
5.0
locksmith
  + -1 more
The lock was not a normal residential lock and rather old. It was built into the door in such a way that it might have been cheaper to buy a new door than install a new lock. Mike was very punctual and extremely knowledgeable. In less than 15 minutes had had the broken key out and explained to me what to look for so that this wouldn't happen again. I could not be more pleased with the service.
Description of Work: Key had broken off in the lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Kathleen G.
04/2021
5.0
locksmith
  + -1 more
I was extremely pleased with the service. Mark was very nice, arrived exactly on time, did a great job and gave me helpful safety tips. I would highly recommend!!!
Description of Work: Locks rekeyed, deadlock installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Kristen A.
03/2021
5.0
auto repair, locksmith
  + 0 more
We called this morning and someone was out this afternoon. We needed a smart lock and deadbolt replaced and we didn’t want to risk doing it ourselves. The technician was friendly, quick, and did a great job. Absolutely would hire from this company again.
Description of Work: Replace front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leslie H.
12/2020
5.0
auto repair, locksmith
  + 0 more
The lock to our business front door would not work. We assumed that when the locksmith came out they would need to replace (re-key) the lock which is expensive. I was stunned when the locksmith called me to tell me it was only an inexpensive part that was broken.
Description of Work: We had an issue with our door lock

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Maggie W.
05/2019
5.0
locksmith
  + -1 more
We recently purchased a new home and needed to rekey/change our locks. We had 5 different locks on our 3 entry doors, each requiring a different key! Gary was able to use our existing locks and rekey them all such that they all now use the same key. He clearly is a master, as he looked at all of the locks first with me and got all of the necessary information, so that I could be free to do other things while he worked on them all. I am as pleased as one could be with a service like this. Highly recommend!
Description of Work: Rekeyed 5 locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Eastern Safe & Lock Inc
Thank you

Susan S.
03/2019
5.0
locksmith
  + -1 more
Very professional company. A representative came and looked at the doors and then gave us a recommendation. We had a detailed price quote later that day. Locks were installed within a few days. Installer was great and very knowledgeable. Would definitely hire again. We hired this company because they actually looked at the doors. Another company gave us a quote based on my description of what we wanted. Price quote did not include brand of locks so we really didn't know what would be installed.
Description of Work: Replaced 5 doorknob locks and 4 dead bolts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Eastern Safe & Lock Inc
Thank you

Gary M.
01/2019
5.0
locksmith
  + -1 more
Went very well and was pleased with the technician and service, thank you.
Description of Work: Had locks rekeyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

Response from Eastern Safe & Lock Inc
Thank you

Kirsten W.
12/2018
1.0
locksmith
  + -1 more
I tried calling this place three times and every time I was hung up on.
Description of Work: Lock replacement
Rating CategoryRating out of 5

Response from Eastern Safe & Lock Inc
Sorry to here you had trouble contacting our business. COX had our phone lines down for a day and a half. I am guessing that is when you were trying to call our business.

Michael B.
12/2018
5.0
locksmith
  + -1 more
Eastern was very responsive when I called and sent Alex out the following day. Alex was very professional and went above and beyond to replace the door lock. He even reset the door as it was not closing properly. I would definitely recommend Eastern
Description of Work: Back Door Lock Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Response from Eastern Safe & Lock Inc
Thank you

April C.
11/2018
5.0
locksmith
  + -1 more
I called on a Friday morning and they were able to fit me in within a couple of hours - I was amazed! The technician arrived on time, quickly deduced the issue, and was able to rekey our lock and provide us with multiple copies within a half hour. He was extremely helpful and courteous.
Description of Work: Lock rekeying

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Eastern Safe & Lock Inc
Thank you

Hala A.
10/2018
5.0
locksmith
  + -1 more
Work went very smoothly. He had all the equipment needed to do the job. He even adjusted the door which had settled a bit & was easy to open & close. He was in and out, job efficiently & professionally done in ten minutes.
Description of Work: Extracted a broken deadbolt which was stuck inside the door making it impossible to open or to remove. The broken deadbolt was removed efficiently without damaging the door & a new one (which I had bought) was installed in its place.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111.73

Karen H.
10/2018
5.0
locksmith
  + -1 more
I called and wasn't expecting same day service but was delighted when I was provided an appointment within a couple of hours of my call. Tim was very efficient and explained options to me. I had three doors to my home rekeyed and purchased a few extra keys as well. It was a relief to know that the service was performed promptly and efficiently leaving me time to deal with other matters pertaining to the theft of my wallet and keys the day before. I highly recommend Eastern Safe and Lock and will use them again should the need arise.
Description of Work: Locks Rekeyed After Keys Stolen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$179

Steven D.
10/2018
5.0
locksmith
  + -1 more
Brian in the office was super helpful, pleasant and efficient. He got his tech Derrick onsite the same day within an hour from my initial phone call. Derrick was resourceful and quick. He gave me suggestions to avoid future issues. I am very thankful you all fit us in so quickly and were able to resolve the issue in about a 30 minute time frame! Amazing company, great work, very professional and I would use again for sure. Thank you!
Description of Work: New key to replace broken key in lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Ryan F.
08/2018
5.0
locksmith
  + -1 more
The locksmith arrived on time, was very friendly, took the time to explain what he was doing and our various options, and did a great job.
Description of Work: Changing of three Mult-T-Lock deadbolts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kenneth F.
06/2018
5.0
locksmith
  + -1 more
Very well. Efficient, knowledgeable, polite locksmith.
Description of Work: Repair deadbolt lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fatina W.
04/2018
5.0
locksmith
  + -1 more
The entire process of working with Eastern Safe & Lock was FANTASTIC! Purchased a new home, and needed to get the locks re-keyed or replaced. Immediately reached someone when I called, and was able to get an appointment scheduled within 2 days of when I contacted them. The person who arrived (Mark) was terrific. He was extremely knowledgeable, and treated the visit as an opportunity to provide a service and also educate me about simple ways to protect my new home. The cost for the service was totally reasonable -- particularly given the terrific customer service. I will be keeping them on my list of "go to" companies for the future.
Description of Work: Locks re-keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

John F.
03/2018
5.0
locksmith
  + -1 more
The whole experience was painless. The locksmith showed up on time (called ahead to let me know he was on the way) and did everything, plus checked another lock he noticed was sticking as a courtesy.
Description of Work: Re-keyed several locks

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael S.
03/2018
5.0
locksmith
  + -1 more
Service was prompt, efficient, and the locksmith was very courteous.
Description of Work: Changing locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Laura T.
03/2018
5.0
locksmith
  + -1 more
They showed up promptly, got the the job done quickly and id it properly.
Description of Work: re-keyed locks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian O.
12/2017
5.0
locksmith
  + -1 more
I’ve used Eastern Safe &Lock a couple times and always been thoroughly satisfied with the job the locksmith did and the price. He arrives on schedule, does quality work and explains everything that he did, and the price is always very fair (and much better than more well-known competitors). I highly recommend them.
Description of Work: Locks re-keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Tonya C.
12/2017
5.0
locksmith
  + -1 more
Wonderful. Friendly, efficient, professional service.
Description of Work: Rekey door lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Joseph G.
12/2017
5.0
locksmith
  + -1 more
Very well. On time. Diagnosed the problem quickly.
Description of Work: Replace mailbox lock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132.86

jeffrey G.
11/2017
5.0
locksmith
  + -1 more
They came during the scheduled window and rekeyed all locks/doors in a timely manner. I would hire again.
Description of Work: Rekey of 3 doors (6 locks).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Beth D.
11/2017
4.0
locksmith
  + -1 more
They were kind enough to let me purchase a service deal and use it the same day. They were punctual and fast, and asked for identification at the house before they unlocked the door. The tech was courteous and kind. I was not as pleased with the payment process, which got messed up because of confusion or a miscommunication. The tech processed payment on his phone and could not give me a receipt. It was not until later I realized he had not accounted for the service deal coupon, meaning I paid more than I should have. The company was willing to make the correction, though it took a little longer to get that done than I would have liked, partly because I didn't have an immediate receipt to review. Nonetheless, very happy with their service and in fact recommended them to someone else within two weeks after they visited me.
Description of Work: Locked myself out of my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6826 Hill Park Drive, Lorton, VA 22079

www.easternsafe.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
11-5021
Trade License Locale
VA, MD, DC, NC
Trade License Authority
DCJS VA
Trade License Expiration
09/30/2018
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Auto Service,
Doors,
Home Security Systems,
Mailbox Repair,
Handyman Services,
Home Automation,
Phone Repair

FAQ

Eastern Safe & Lock Inc is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Eastern Safe & Lock Inc accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Eastern Safe & Lock Inc offers free project estimates.
No, Eastern Safe & Lock Inc does not offer eco-friendly accreditations.
Yes, Eastern Safe & Lock Inc offers a 10% senior discount.
Yes, Eastern Safe & Lock Inc offers emergency services.
Yes, Eastern Safe & Lock Inc offers warranties.
Eastern Safe & Lock Inc offers the following services: Locksmith Services
Guard Services

Contact information

6826 Hill Park Drive, Lorton, VA 22079

www.easternsafe.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM