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Diana's Cleaning Service

House Cleaning, Window Cleaning, Blind Cleaning

About us

Diana's Cleaning Services is a family owned business located in Woodbridge, Virginia servicing all of Northern Virginia, Maryland and Washington, D.C. If you are looking for maid service in Northern Virginia, call us for residential or commercial cleaning. ​ “Our mission is to provide a positive experience by connecting to our clients’ hearts through their homes. We believe in providing honest, affordable, reliable, and efficient services through referral. Diana's Cleaning Services, we understand the needs of our clients, which is the main reason we provide them with trusted and reasoned housekeepers to clean their homes. ​ We pledge a 100% satisfaction to our clients with the referral service. We guarantee our work! if you notice anything left undone we will gladly send another team back at no additional charge. Our helpers will stay as long as it takes to make you happy at no additional charge. All we ask is that you give us a heads up within 48 hours of your cleaning. ​ We love hearing from all our clients. We provide friendly customer service for our clients. Call us during business hours, which are from 7am to 7pm, Monday to Friday to get an estimate over the phone or on-site estimate. We charge $35 per hour per house cleaner. We work in groups of 3.

Business highlights

11 years of trusted experience
Emergency Services Offered

Services we offer

House cleaning.

Services we don't offer

We do not work on weekends or Holidays.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.632 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
0%
2
9%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.4
punctuality
4.6
Showing 1-25 of 32 reviews

Harvey P.
11/2018
5.0
house cleaning
  + -1 more
Very thorough, reliable, flexible, and trustworthy. I've had other cleaning services and I would recommend them. Rates are very reasonable.
Description of Work: They do housecleaning. I use them approximately twice a month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maritza C.
11/2018
5.0
house cleaning
  + -1 more
It was a very good service. We trust her for around five months not. She is very diligent in her works. She is very open to any suggestions. She is very friendly. She informs if she could come or not. She is very responsive. I would recommend her to anyone.
Description of Work: They do my housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah H.
10/2018
5.0
house cleaning
  + -1 more
Diana cleans our house twice-monthly. She and her team are hard working and do a good job cleaning. She is very flexible on days or service and always notifies you a day prior to her coming to clean.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Patricia Diane N.
10/2018
5.0
house cleaning
  + -1 more
She is very good, very pleasant person, very efficient and she just have a nice personality.
Description of Work: Basic house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn D.
10/2018
5.0
house cleaning
  + -1 more
The service was excellent, they clean from top to bottom and they come once a month.
Description of Work: They did a housecleaning service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Christian R.
10/2018
5.0
house cleaning
  + -1 more
Diana is very prompt and dependable and she did a very thorough job cleaning our new home. I will definitely keep using her.
Description of Work: They did a cleaning service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne W.
10/2018
5.0
house cleaning
  + -1 more
I love that my house gets cleaned all at once. They are very efficient and their team is very nice. They do a very nice job!
Description of Work: They clean my house every 2 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Helena B.
10/2018
5.0
house cleaning
  + -1 more
Everything was so clean and spotless. I was so excited when I came back home. It was excellent. They did a great job.
Description of Work: They cleaned the bathroom, they vacuum, they did the bedrooms , cleaned the kitchen and fridge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Collette W.
10/2018
5.0
house cleaning
  + -1 more
They do a wonderful job. They are very reliable. They do exactly what you expect. They went above and beyond, even cleaning the interior of my windows. They are reasonably priced.
Description of Work: I hired her to do a cleaning service and we had her for around 6 months now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy S.
11/2017
5.0
house cleaning
  + -1 more
Very well! Diana and her two assistants arrived early and went right to work. They cleaned, vacuumed, and dusted the house. Although my house is not big I work full-time and never have the time to clean it properly. Diana's cleaning service took care of that! They were all professional and pleasant as well. I have a few other options I'm considering but I'm definitely giving serious thought to this service.
Description of Work: I was having out-of-town guests and needed to have my house cleaned. I've also been considering a cleaning service and when I saw the Angies List coupon for Diana's Cleaning Service I thought this was a good opportunity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Barbara M.
10/2017
5.0
house cleaning
  + -1 more
This was more than basic housecleaning. Everything in the house was either dusted, vacuumed, or mopped. Diana checked with me about what products she could use on my hardwood floors and tile floors, which I really appreciated. A crew of 3 showed up and did a fantastic job - even went a bit over the time allotted, with no additional charge. Unfortunately, their regular rate is a little too expensive for me to continue with them on a regular basis. The house was spotless when they left. I definitely recommend them.
Description of Work: Housecleaning for 3BR 2.5BA house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kyle B.
09/2017
5.0
blind cleaning, house cleaning, window cleaning
  + 1 more
Excellent service. Better than we expected. We are really happy! The team showed up on time, did a great job -- cleaned the entire house in less than 6 hours!
Description of Work: 1st time we have used Diana's Cleaning Service as we are really happy! We had just completed a remodel of the 1st floor and wanted the entire house cleaned. Diana and Mary came and dusted, cleaned 3 bathrooms, vacuumed the entire lower floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura T.
09/2017
4.0
house cleaning
  + -1 more
I purchased the Angie's List deal for 4 hours of housecleaning. Diana contacted me promptly and said there would be 3 cleaners for 1 hour and 20 min to equal the 4 hours. I could purchase additional hours if they were not finished in that time. My usual cleaner can clean my entire house in 4 hours by herself These 3 cleaners only finished the top level of my house in that time. I think they were purposefully going slow so that I would purchase additional time (which I did not). They were also almost an hour late, although they did contact me to let me know. The top level of my house was cleaned to my satisfaction but I would not use again because I felt like they were trying to take advantage of the "deal" I purchased.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$89

Solomon H.
09/2017
1.0
house cleaning
  + -1 more
On Angi's list they advertise $89 for four hrs and $35 each extra additional hr. But when they came to do the work they ask me to pay $320 or $270. I declined and they left. They are not honoring what they advertise on Angi's list. Disappointed.
Description of Work: On Angi's list they advertise $89 for four hrs and $35 each extra additional hr. But when they came to do the work they ask me to pay $320 or $270. I declined and they left. They are not honoring what they advertise on Angi's list. Disappointed.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0


Response from Diana's Cleaning Service
I apologize for the miscommunication Soloman. If you would have purchased the offer on Angie's List I would have honored the Angie's List Price. Otherwise I go by my normal price and scale that is based of size of home.

Janet S.
08/2017
5.0
house cleaning
  + -1 more
I would give an A but there were some spider webs that were missed. I must admit, the house really needed cleaning and they worked very hard. Missing a couple spider webs wasn't a big deal. Great job in the shower! Sparkling clean.
Description of Work: Overall cleaning of my home.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$89

Valerie R.
07/2017
2.0
house cleaning
  + -1 more
It didn't go at all. Very disappointing.
Description of Work: This was for a housecleaning. I bought the deal and was asked to list 3 potential dates when I would like to schedule service. I never heard back from them. They have my money and I got no service!

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0

$90

Mr S.
07/2017
4.0
house cleaning
  + -1 more
They worked hard but they did not do it in the order that I needed the job to be completed. I had some shades in the bathroom and somehow they managed to tug at it the wrong way and it ripped. I would of had to replace the shades anyways but I didn't want to replace it right at that time. I have mixed feelings on the service. The price was great and they worked hard it was just wasn't an excellent service.
Description of Work: Housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0


SUE S.
07/2017
5.0
house cleaning
  + -1 more
Excellent. Three ladies worked for 4 hours deep cleaning two floors of my house.
Description of Work: Deep cleaning of main floor - including refrigerator and oven - and upstairs floor which has 4 bedrooms and 3 full baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$199

Susan K.
06/2017
2.0
house cleaning
  + -1 more
They said they would arrive at 8am only to call and change the time to 10am. At almost 10 I received another call saying that they got a flat tire and would not be coming at all that day. I had to go out of my way to accommodate them the following day. Only one person spoke English which made giving directions difficult. They did a very poor job of cleaning. I found one of the team spraying her dust rag on top of my heirloom hand embroidered table scarf from my great aunt from the 1915 era. I asked them to change the sheets on one bed, which I had set out for them. But instead of changing the pillowcases they placed the fresh pillowcases right over the old cases. I've never heard of anyone doing that before. They cleaned the toilet nicely but the toilet brush cover was left full of dust. Even the top surface of my bathroom scale was dusty as well as the exposed flat surfaces in my walk-in closet. Everything was moved and left out of place. I would not have them in my house again. Did I mention the water on the bottom of the soap dish? There is still more but I'm running out of space.
Description of Work: I hired Diana & Co. to do a "deep" cleaning of my town house. However the "light" cleaning that was done was nowhere near the quality nor worth the extra money spent expecting a thorough cleaning. They couldn't wait to run out the door.

Rating CategoryRating out of 5
quality
1.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0


Kathy R.
06/2017
5.0
house cleaning
  + -1 more
This was my first time working with Diana and her team. They did an awesome job cleaning up a vacant property and getting it ready for new tenants. After they were done cleaning I hired them again to come back at the end of the week and clean the carpets. Not only did they do that, but Diana cleaned her way out of the house, paying attention to any areas where the carpet cleaner might have been.
Description of Work: Interior cleaning, 3 floors, to include all appliances, surfaces, bathrooms and the inside of all windows and sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kiran M.
06/2017
2.0
house cleaning
  + -1 more
They took over a month to get back to me. Cleaners showed up late with no call. They refused to take off their shoes in our home. Told me to pick up my daughters toys in the playroom because they don't "organize" when all that had to be done was put them in a toy box and every other cleaner does this. Didn't clean the basement floor even though I purchased 8 hours of cleaning and they left in 5. Were on the phone talking loudly the entire time. Very disappointed.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0


Response from Diana's Cleaning Service
We apologize for the misunderstanding. The Angie's List offer is for 8 hours of labor per cleaner. With 2 cleaners present for 5 hours, 10 total hours of labor were provided (at no additional cost). The addition of the basement unfortunately took us far out of the terms of the contract and would only have been possible with compensation for the additional time. We appreciate your feedback and will ensure that the terms of the offer are further iterated to avoid future confusion. Please contact us directly at, dianaandino2277[at]yahoo.com, we would be be delighted to work with you to provide a service that meets your needs.

Dee I.
05/2017
5.0
house cleaning
  + -1 more
Great! Everything was spotless even hard to clean wooden plantation blinds.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita G.
05/2017
5.0
house cleaning
  + -1 more
Diana and her team provided excellent cleaning services. They got right to work and cleaned everything I asked for and them some. They were very thorough. I will use them again.
Description of Work: House Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$85

Ana H.
02/2017
5.0
house cleaning
  + -1 more
Diana's Cleaning Services is a family owned business located in Woodbridge, Virginia servicing all of Northern Virginia, Maryland and Washington, D.C. If you are looking for maid service in Northern Virginia, call us for residential or commercial cleaning. “Our mission is to provide a positive experience by connecting to our clients’ hearts through their homes. We believe in providing honest, affordable, reliable, and efficient services through referral. Diana's Cleaning Services, we understand the needs of our clients, which is the main reason we provide them with trusted and reasoned housekeepers to clean their homes. We pledge a 100% satisfaction to our clients with the referral service. We guarantee our work! if you notice anything left undone we will gladly send another team back at no additional charge. Our helpers will stay as long as it takes to make you happy at no additional charge. All we ask is that you give us a heads up within 48 hours of your cleaning. We love hearing from all our clients. We provide friendly customer service for our clients. Call us during business hours, which are from 7am to 7pm, Monday to Friday to get an estimate over the phone or on-site estimate. We charge $35 per hour per house cleaner. We work in groups of 3.
Description of Work: Services Offered GENERAL CLEANING SPRING/DEEP CLEANING MOVE IN/OUT SERVICE Refrigerator Oven. Cleaned four of the bedrooms and 2 bathrooms and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRACY M.
02/2017
5.0
house cleaning
  + -1 more
She does a great job with attention to detail. She's very good.
Description of Work: She cleans houses for me. I had her clean my main residence and another location.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

unknown, Lorton, VA 22079


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing


Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Blind Cleaning

FAQ

Diana's Cleaning Service is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Diana's Cleaning Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Diana's Cleaning Service offers free project estimates.
Yes, Diana's Cleaning Service offers eco-friendly accreditations.
No, Diana's Cleaning Service does not offer a senior discount.
Yes, Diana's Cleaning Service offers emergency services.
No, Diana's Cleaning Service does not offer warranties.
Diana's Cleaning Service offers the following services: House cleaning.
We do not work on weekends or Holidays.

Contact information

unknown, Lorton, VA 22079


Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM