4 Service Pros

Edgardo was very professional and easy to talk to. Gave me estimate for all of the work; I opted for just doing a portion of the list, install the toilet. Job was efficiently done, pleased with result. But I am unlikely to use 4-Service pros again because seem to charge about 30% more than other plumbers. I would call this a Cadillac service provider-- I'm sure service and result is top-notch, but so is the price. (Also, there was some miscommunication with the central office-- I had scheduled for a visit on Monday but they sent someone Friday. I called the central office but their answering system hung up on me twice. )

Best experience I’ve ever had with a plumber. Worked with tyriece walker, and he was amazing. We got to out back bathroom and immediately stepped in a puddle of water, a pipe was leaking everywhere. We panicked and put out a request on angie’s list. Immediately we got 3-4 calls and they gave us preliminary quotes and offered appointments for the next day or Monday. Then we spoke with 4 service pros. They had a technician on his way ten minutes after talking to me (I could even track where he was). When tyriece got there, he inspected the problem, told me what the solution was, and gave me a quote $75 cheaper than any of the other vendors had given. He got right to work and finished the job quickly. Charged exactly what he’d quoted and told me what to check for going forward as well as offered long term solutions. Very refreshing to deal with an honest and efficient plumbing company. I will call them first (and request tyriece) if I ever need any plumbing services going forward. A++

4 Service Pros was PROfessional from the beginning. The work was scheduled for the next day. Kenny arrived on schedule, quoted the work and repaired the tank in about 2 or 3 hours.

We had a good experience with 4 Service Pros for a previous job when some minor work needed to be done in the basement bathroom. So when we needed a new kitchen faucet installed (old faucet required a sawzall to get it out...) we called them again. While they were out, we had them fix an issue with the toilet in the half bathroom as well. Tyriece showed up on time and couldn't have been more friendly and professional. He explained exactly what he needed to do and gave us an estimate on the spot. Once we authorized the work he got right to it, fixing the toilet issue quickly and installing the new faucet shortly thereafter. I'd have Tyriece come work on our plumbing again without hesitation. And I'd highly recommend 4 Service Pros if you need a plumber!

Brandon Chapman was great. He explained all the work he did and helped us prepare for a future furnace replacement. He was courteous and professional. We will definitely use 4 Service Pros again.

4 Service Pros was the only vendor to reposed to my request for a quote via Angie’s List, and they did so on the holiday within minutes of my query with no obligation and no service call fee minimum. The technician was on time at the early end of the estimated time of service. Edgardo was impressive from his initial call en route to service through tidying up when the job was finished! He was professional and kept to task. He explained the challenge of my first attempt at a plumbing DIY on a pedestal sink, but he finished and I’m very happy that he was able to finish what I started. He didn’t hesitate to issue a military discount.

Excellent. Edgardo was right on time and worked quickly. Explained everything and answered an additional question for us regarding whole house filtration which we will add in the near future.

Went great. Charles Hebert showed up on time and was able to coordinate with both the occupant of the unit (I'm renting it out and was not able to be there while the work was being performed) and the facility manager (required to shut off the water). Hoses were replaced quickly with no fuss.

They suppose to come in on Saturday due to distance and he ask ask if he could do it the next day ... we told me that’s ok and the following day Sunday afternoon he looked at the shower leak and suppose to give as an estimate and we never heard anything after that.

Tyriece Walker did an excellent job and was also very personable and clean. Would highly recommend.

Tyriece Walker and Ray did a fantastic job addressing the plumbing issues in my 1940s home. Everything is crooked - nothing is what you expect it to be - and it's always a surprise working on improving these homes. Punctual and professional, Tyriece demonstrated a superior level of competence throughout the day. Everything was done right the first time and my bathroom renovation progressed and I have full confidence in the quality of his work. Thank you Tyriece & Ray!

Our heating system broke down on the day before the first snowstorm of the year. 4 service pros was able to send out a tech on the same day. Our tech, Henry, came in on time with all necessary COVID 19 PPEs (masks, gloves and shoe covers), which is really appreciated in the current situation. He's also very professional. Although he didn't have the part needed, he came up with a temporary solution to provide us heating during the snowstorm, and scheduled an appointment the day after the snowstorm to finish the work. We're very happy with the service, and will definitely hire them when we have needs in the future.

I was very pleased with the tech's courtesy. As for his performance, I will never contact this company again. The tech gave me a diagnosis stating the pipe in the wall had to be cut (water turned off and to access pipe wall had to be cut. I turned down his suggestion. He re-caulked faucet and charged me $213.75. I reached out to another company who identified the faucet had a screw that needed to be adjusted. He did so without doing any of the suggestions told to me from Carlos.

Ron with 4sevicepros did a great job and we would hire him again

John Sumlin took time in diagnosing the furnace. The problem was to faulty time limit switch. He came back with the necessary part and fixed it. He did an excellent job. John is so nice and pleasant. He did advise me where I can order the humidifier pads at a reasonable price. I will definitely recommend John and 4 Service Pro to family and friends.

I rarely take time out to write reviews about companies I use for home-related projects, but I feel compelled to do so after my great experience with 4 Service Pros --- particularly with David, Carlos, and Ray. I came across 4 Service Pros on Angie’s List a few years ago. I called them to come out and take a look at my aging plumbing system in my house. We had recently purchased the home that runs on well and septic and had a lot of concerns about corrosion and other problems. It was my family’s first experience with well and septic and my wife and I didn’t really understand what we had gotten ourselves into. The company’s plumbing manager David came out to our house and he spent a lot time with us explaining what we had in terms of our plumbing system, he tested our water, and he just spent a lot time with us answering our questions, addressing our concerns, and explaining our options. He spent a couple hours with us at no cost to us. He was honest, truthful and just made us feel very comfortable. He didn’t pressure to buy anything and in fact, said our system could potentially last a few years more. David even asked if the previous owners were a smaller family because the equipment was smaller and not right-sized for a family of five and he was correct. The previous owner was just a family of 2. David said when the time was right and we wanted to replace the system we should right-size it so it could handle a family of 5. The estimate was in the thousands, but David said that the current system would likely last a few more years and there was no need to replace it just yet. He definitely eased our concerns and made it clear that there was no rush to install/replace a new system that included water softener, sediment filter, bladder, neutralizer, etc. My wife and I believe in getting 3 estimates anytime we plan to get major work done. So we also got 2 other highly rated plumbing companies to come to our house and give estimates and we were struck by how different our experience was compared to 4 Service Pros. The other 2 plumbing companies tried to pressure us into replacing all the equipment right away. The other companies used scare tactics and were just looking for problems and not solutions. We immediately decided to take David’s advice from 4 Service Pros and wait a few years because he said our system would last. We trusted him. He seemed so knowledgeable and spent time walking us through everything in our home rather than just trying to take advantage of us. Fast forward three years later, we finally called David with 4 Service Pros and he came back out to look at things. The equipment was finally on it’s last legs. David honored the estimate that he had put together 3 years ago. I expected to be charged higher, but David ensured I wasn’t. 4 Service Pros scheduled the job. David’s crew including Carlos and Ray were professional, on time, efficient, and worked all day to get the new equipment installed and up-and running. Shortly after having all the plumbing equipment installed, I also had my well pump replaced and toilets replaced throughout the house. David and crew came to the rescue and we greatly appreciate everything they did and we’ll always be grateful. The water throughout the house is so much better in terms of water pressure. It’s just amazing the difference. Plus, with the neutralizer now installed, we’ll know our pipes we’ll be better protected throughout the house. The workmanship is great and the staff and very friendly and helpful. Thanks 4 Service Pros!

CON ARTISTS !! BEWARE !! Tech came to my home and we agreed to a price to repair a leaking shower. He clearly stated it costs $300 for the repair and it includes everything and the parts were on his truck. I agreed to the $300 and he started the repair. 10 minutes later he told me he did not have the faucet handle on his truck and it would cost me an additional $50 for the part plus I must pay for his trip expenses to Home Depot to get the part. He clearly tried to extort additional money from me. I told him to leave my home and after him arguing with me he left. Then I had a call from the plumbing manager named Stephen and he clearly stated I would not be billed for the visit. I got a follow up call from Stephen and he again apologized profusely and said for me to ignore the $300 invoice I got via email. I thanked him for his integrity and honesty. He called back two days later and stated his management is enforcing the $300 charge. Oh, BTW, I fixed the leaking shower faucet myself. I went to Fergusons Plumbing Supply and bought a $6.70 MOEN faucet handle and replaced it myself. That is all it needed, a $6,70 part, not a $300 repair and an additional $50 + transportation time fee to Home Depot. TOTAL RIPOFFS, DISHONEST, DECEITFUL TECH AND PLUMBING MANAGER. TRIED TO EXTORT MONEY FROM A SENIOR CITIZEN (I am 68 years old). DO NOT USE THIS COMPANY.

I've used 4 Service Pros for plumbing on two occasions (including an after-hours, emergency visit) and am highly impressed with the quality of the work performed by Henrri Benitez. The first time, Henrri fixed a bleeding value that kept leaking and had blown a gasket. I've also had him install a new sump pump and replace two hose bib shut offs. Henrri is a top-notch pro and I'll definitely keep hiring him for my plumbing needs!

We haven’t had any work done with them yet, but I am already so impressed with this company! David came out to do a basement waterproofing inspection because we noticed a shallow pooling of water in the middle of our basement floor after some heavy rains. Instead of coming out and immediately suggesting some costly remedies (which a separate highly-rated company had recently done), he made it clear that he wanted to be as honest and transparent as possible, and wouldn’t feel right about suggesting any solutions until he could pinpoint the root cause of the issues; he didn’t want to do any work (just to make the money) if he didn’t feel confident that it would actually solve the problem. We greatly appreciate that! Instead, David (who is incredibly experienced and knowledgeable) took the time to do a thorough inspection both inside and outside of the house. He gave us some solid recommendations of things we could do to monitor the space that would help determine the root cause. He also gave recommendations for other exterior areas around the house to address issues that his company doesn’t even handle – he could have easily said, “we don’t deal with that so I won’t waste my time commenting.” He also took the time to answer our many questions, some of which that had nothing to do with services that his company offers. All in all, this company has gained my trust. I feel confident that they do their due diligence, only recommending services that are actually needed and that will provide a long-lasting solution (not just a temporary fix). While we haven’t had any work done with them yet, if we end up needing basement waterproofing services to fix any larger issues down the road, we will most certainly be calling David at 4 Service Pros. He and his company have a great reputation to uphold and clearly take pride in doing the right thing. Finding this type of mentality in any company is very hard to find these days!

Cody Mikkola arrived on time with an appropriate mask and shoe coverings. He quickly and efficiently diagnosed our plumbing problem. Cody made the necessary repairs in a timely fashion. He patiently answered all of our questions, and provided invaluable recommendations in order to preclude future problems.

Julio Marcia and his teammate were polite, wore appropriate PPE, efficient. Got the job done quickly and satisfactorily.

I originally asked 4 Service Pros for a quote on a generator installation. Sean came by very soon after and gave me a clear and useful rundown on costs and options. In the end we opted not to install due to other priorities. I did have Sean return to put LED lights in our kitchen where we had an electrical issue. He also installed an outside light where we plan to eat and entertain through the Covid winter. Both were done quickly and successfully. He explained various things to me which will help in the future. I'm extremely satisfied.

David from 4 Service Pros came to provide a consult on preventing further water damage to our basement. He identified the problem causing the damage and provided several recommendations on how we could fix the problem inexpensively before resorting to waterproofing if necessary. He proved to be trustworthy and willing to put clients' needs first rather than take advantage of people willing to pay for a service they don't need. His service guarantees that we will use 4 Service Pros again in the future.

4 Service Pros very responsive, quick to troubleshoot and fix issue (heat not working). Technician John Sumlin very helpful to explain cause of problem, complete fix and also provide estimates for repairs to system that has has some water damage.

Excellent. Willis Darnell arrived promptly, diagnosed my plumbing issue quickly and provided an estimate. He left to get parts and returned within the half hour, completed the work quickly and efficiently while also providing excellent advice on plumbing maintenance. Price was reasonable for the work and quality of service. I'll use 4 Service Pros again and will specifically request Willis.