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Rusty's HVAC and Sheetmetal

Heating and Air Conditioning, Metal Fabrication & Restoration

Business highlights

36 years of trusted experience
Emergency Services Offered

Services we offer

Heating, Air Conditioning, furnace replacements, repair, service, maintenance, duct work

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

1.03 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-3 of 3 reviews

Richard H.
11/2013
1.0
heating & air conditioning/hvac
  + -1 more
Rusty completed work on a house just before I bought it. The house was a flip and therefore the HVAC system was revamped prior to placing the house for sale. Before purchasing I pulled permits from the county for work completed, saw that Rusty's HVAC was the contractor and looked him up on Angieslist. I was very concerned that he had an F but purchased the house anyway. After living in the house for 5 months I have come to realize that Rusty is a complete moron for the following reasons: 1) Ducts leaking tons of air and not properly sealed. In the basement on the main HVAC duct he foil taped up everything you can see, but upon further inspection did not foil tape any seam on the top of any ductwork not visible. 2) Left areas that are not visible to the naked eye (above ductwork, above dry wall, above walls) covered in debris from the install. 3) My neighbor has the same heat pump and a slightly larger house. His electric bill was approximately $50 less per month over the summer months. 4) Had the wrong size filter. He had an 18x18 versus a 20x20. 5) The upstairs master bedroom was boiling hot in the summer and now freezing as it has started to get cold. You cannot even feel air coming out of the vents in this room. 6) Found a flashlight in the ductwork. Yes, this moron left a flashlight in the ductwork along with an s load of debris. 7) Ran a vent to now where. This vent is open and not sealed in any way. Yes, after further investigation into this idiot's work, there is a vent that goes up to the main floor but no hole was ever cut. It is open and just blowing underneath of the main living space. This is the sloppiest excuse for a professional job of any kind I have ever seen. What a slapdick Rusty is and now I am paying $50 per month because of it. Not to mention around $5,000 in the spring to have someone come in and correct his mistakes. I would like to punch Rusty right in the face.
Description of Work: Full HVAC install.
Rating CategoryRating out of 5
$2,000

Teresa C.
10/2012
1.0
heating & air conditioning/hvac
  + -1 more
rusty rowe and his wife gave an estimate to install a complete HVAC system in our home. We paid him a $2200.00 at the end of July 2012, deposit for materials. Unfortunately, Mr. Rowe has now taken our money and ran. No materials were ever delivered and he has avoided us ever since. We have filed a DPOR complaint and have spoken with our local sheriff's office for the next steps to get Mr. Rowe off the streets where he will be unable to rip off anyone else. DON'T HIRE HIM FOR ANYTHING.
Description of Work: We paid Mr. Rowe a $2200.00 deposit to install a complete HVAC system and once he received the initial payment from us, he has been avoiding us.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,200

Jason W.
03/2012
1.0
heating & air conditioning/hvac
  + -1 more
Horrible
Description of Work: Botched the installation of heat pump. Would not respond to calls. Legal action pending against organization. License will be revoked.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$3,000

    Contact information

    151 Winewood Drive, Locust Grove, VA 22508


    Service hours

    Sunday:
    6:00 AM - 6:30 PM
    Monday:
    6:00 AM - 6:30 PM
    Tuesday:
    6:00 AM - 6:30 PM
    Wednesday:
    6:00 AM - 6:30 PM
    Thursday:
    6:00 AM - 6:30 AM
    Friday:
    6:00 AM - 6:30 PM
    Saturday:
    6:00 AM - 6:30 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Metal Fabrication & Restoration

    FAQ

    Rusty's HVAC and Sheetmetal is currently rated 1 overall out of 5.

    Sunday: 6:00 AM - 6:30 PM

    Monday: 6:00 AM - 6:30 PM

    Tuesday: 6:00 AM - 6:30 PM

    Wednesday: 6:00 AM - 6:30 PM

    Thursday: 6:00 AM - 6:30 AM

    Friday: 6:00 AM - 6:30 PM

    Saturday: 6:00 AM - 6:30 PM

    No, Rusty's HVAC and Sheetmetal does not offer free project estimates.
    No, Rusty's HVAC and Sheetmetal does not offer eco-friendly accreditations.
    No, Rusty's HVAC and Sheetmetal does not offer a senior discount.
    Yes, Rusty's HVAC and Sheetmetal offers emergency services.
    Yes, Rusty's HVAC and Sheetmetal offers warranties.
    Rusty's HVAC and Sheetmetal offers the following services: Heating, Air Conditioning, furnace replacements, repair, service, maintenance, duct work

    Contact information

    151 Winewood Drive, Locust Grove, VA 22508


    Service hours

    Sunday:
    6:00 AM - 6:30 PM
    Monday:
    6:00 AM - 6:30 PM
    Tuesday:
    6:00 AM - 6:30 PM
    Wednesday:
    6:00 AM - 6:30 PM
    Thursday:
    6:00 AM - 6:30 AM
    Friday:
    6:00 AM - 6:30 PM
    Saturday:
    6:00 AM - 6:30 PM