About us
Business highlights
12 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesSenior Discount
yes
Accepted payment methods
Photos of past projects
Reviews
4.7173 Reviews
Showing 76-100 of 173 reviews
Mark H.
12/2014
ceramic tile, countertops, marble & granite
+ 1 moreIndividual arrived at the agreed to time....went right to work cleaning all if the granite in the kitchen and then sealing and buffing the same granite counter tops. It went smoothly and was done with minimal interruption.
Description of Work: Cleaned and resealed granite tops in kitchen
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Yes, I recommend this pro
$99
Brian G.
12/2014
ceramic tile, floor cleaning
+ 0 moreBravo and a standing ovation to Mauricio and Sir Grout! All I can say is, wow, amazing, professional, perfection, courteous, honest and spectacular. Mauricio is every home owner's dream come true when looking for tile service work. I didn't want the cost of new tile and just wanted to freshen the look of what I had. Sir Grout took my 21 year old tile and made it look new. I could not believe what I was seeing. On top of the amazing outcome of how my master bath looks, Mauricio, who is the GM and sales person with whom I met about the contract, stepped up to the plate when his serviceman became ill. He traded in his sales clothes and put on work clothes to complete the job on time so my shower door install didn't have to be rescheduled. I have never seen one person work so hard with that level of perfection. It was as if he was working on his own bathroom. Everyone who has looked at the tile can't believe it's not new. Mauricio is the full package when it comes to sales and service, and Sir Grout products are exactly as advertised. I can't imagine anyone having a bad experience with this company.
Description of Work: Clean and color seal ceramic tile and grout in Master Bathroom shower, floor, and tub area.
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Yes, I recommend this pro
Ellie F.
12/2014
countertops, marble & granite
+ 0 moreThey were very professional and they did a great job.
Description of Work: I used them for kitchen counter tops.
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Yes, I recommend this pro
$99
Mary Ann J.
11/2014
ceramic tile, countertops, floor cleaning, marble & granite
+ 2 moreMauricio cleaned and sealed the kitchen granite counters. He was very professional and extremely thorough in his work. I would use Sir Grout again. Thanks, Mauricio.
Description of Work: Cleaned and sealed granite countertops.
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Yes, I recommend this pro
$99
barbara M.
11/2014
ceramic tile, countertops, marble & granite, floor cleaning
+ 2 moreGreg Ohrin came to the house and cleaned our granite countertops and sealed them. He was very professional and personable. Greg did an outstanding job and we are very pleased. We plan to hire him again in the next couple of months to seal our bathroom grout. I highly recommend Sir Grout to anyone who need their granite sealed and cleaned.
Description of Work: purchased a deal from Angie's list for granite countertop sealing and cleaning.
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Yes, I recommend this pro
$99
Addie N.
11/2014
countertops
+ -1 moreHe came out and was very professional. He cleaned and polished the counter tops. I was hoping that they would look more like when they were installed.
Description of Work: I purchased the Big Deal $99 for Granite Countertop Cleaning and Sealing
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$99
Kacinda S.
11/2014
countertops, marble & granite
+ 0 moreSealing my granite countertops was something I've been meaning to do for years (yes I know they are supposed to be sealed every year), but I just never get to it on my to do list. Therefore, when I saw a Deal for having the Granite Countertops sealed, I jumped on it. There was a small snag with the scheduling on their side, but they were very friendly and apologetic about the mix up. Once the service was performed, I was very happy with the quality. I would use them again.
Description of Work: Cleaned and Sealed my granite Countertops
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Yes, I recommend this pro
$99
Patrick D.
11/2014
ceramic tile, countertops, marble & granite
+ 1 moreTechnician, Jamal, was great, called while on route, arrived right as expected, explained what he was doing, answered questions professionally and clearly. Was a great experience!!
Description of Work: Cleaned, sealed granite counters
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Yes, I recommend this pro
$99
James B.
10/2014
ceramic tile, countertops, marble & granite
+ 1 moreI purchased a $99 Angies List deal for resealing granite counters. I have no complaints--Mauricio arrived right at the appointed time of 9:00, he could not have been more professional, and he was done in under an hour. I'm not sure that the exercise was worthwhile because I can't tell any difference, but it certainly didn't hurt, and for $99 I could afford to try it out.
Description of Work: Resealed granite counter tops
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Yes, I recommend this pro
$99
Kathy H.
10/2014
countertops, marble & granite
+ 0 moreWell - easy to work with and got it done.
Description of Work: Clean and seal granite countertops.
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Yes, I recommend this pro
$99
Pamela B.
10/2014
ceramic tile, countertops, marble & granite
+ 1 moreI bought the voucher to clean and seal kitchen countertops. I've never had this done before, so didn't know what to expect, and have nothing to compare Sir Grout against. They were polite, scheduled the service quickly and showed up on time. Greg was courteous and professional, and when I asked him to look at my bathroom floor, did not give me a hard sell to try and buy extra services. The only reason I gave them a B is because I expected my countertops to look really shiny when he left. Frankly, I couldn't see much of a difference. He said they were in pretty good shape (surprising given they haven't been sealed in at least 10 years!), and they certainly don't look bad, but don't look spectacular, either. Perhaps my expectations were unrealistic (as I noted above, I have nothing to compare against). Next time I'll probably just try doing it myself.
Description of Work: cleaned and sealed granite countertops
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$99
Response from Sir Grout Washington DC Metro
Jimmy M.
10/2014
countertops, marble & granite
+ 0 moreThe owner of the company actually did the service call. He was 15 minutes early and started immediately. He was very knowledgeable and professional. He answered all my questions and concerns very honestly. He made some great suggestions on the future care and maintenance including dos and don'ts. He left the counters looking like new and even put a second coat on where he was not satisfied with the look. Great job, and I highly recommend Sir Grout of Washington to all neighbors and friends!
Description of Work: Cleaned and polished our Granite counter tops
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Yes, I recommend this pro
$99
mehdi S.
10/2014
countertops, marble & granite
+ 0 moreScheduling issues. Not available in the time I need the service done. Very nice and professional.
Description of Work: $99 for Granite Countertop Cleaning and Sealing
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Yes, I recommend this pro
$99
Marilyn B.
10/2014
ceramic tile, countertops, marble & granite
+ 1 moreThe work was simply rescheduled for a month from now, their first available opening.
Description of Work: I purchased a deal off of Angie's List to have my granite countertops cleaned and sealed back on 9/05/14. Today was the first day of availability. Since I had physical therapy until about an hour before the appointment, I got up early to clean everything off the countertops. When I got home, and no one came at the scheduled time, I checked my email to find two emails, from two different people at Sir Grout. One was regarding cancelling an estimate, because someone was out sick, which made no sense whatsoever. They both indicated they had the wrong phone number for me, and needed to reschedule the appointment. The first email wasn't sent until a little over two hours before the noon appointment. Someone had obviously entered my phone number incorrectly, since one of the digits in the area code was one number off. Now I'm told the next available appointment is a month from now, and I'm left to put everything back on my countertops, only to go through this again. There was no effort to try and reschedule sooner, since they're the ones that had cancelled the appointment. Meanwhile I've already paid for this.
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$99
JANET K.
10/2014
ceramic tile, buffing & polishing, floor cleaning
+ 1 moreA very professional job by Mauricio. He seems to be a magic man when it comes to tile and grout work. I am very pleased.
Description of Work: 1. Recalled my bathtub 2. Cleaned and color sealed the grout in my kitchen. 3. Cleaned and sealed the ceramic tile in my kitchen. 4. Renewed the marble tile and grout in my bathroom ; honed, polished, and sealed the marble; cleaned the grout.
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Yes, I recommend this pro
$844
Joseph M.
10/2014
ceramic tile
+ -1 moreFine
Description of Work: Cleaned and buffed granite counters
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Yes, I recommend this pro
$99
Michelle Lynn F.
10/2014
ceramic tile, countertops, marble & granite
+ 1 moreShowed up on time, did a nice job with the kitchen counter tops (cleaning and resealing) was courteous and didn't leave a mess.
Description of Work: Granite counter cleaning and sealing
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Yes, I recommend this pro
$100
Evan R.
10/2014
ceramic tile, countertops, floor cleaning, marble & granite
+ 2 moreThe appointment was easy and convenient to setup. The technician arrived when promised and did a great job cleaning and applying sealer to our four year old granite. He gave me valuable information about granite and how to properly care for it. I'll be calling him back to do the same in a year or so. Great job!
Description of Work: Cleaned and sealed the granite counter tops in our kitchen.
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Yes, I recommend this pro
$99
Francesca F.
10/2014
ceramic tile, countertops, marble & granite
+ 1 moreIt went exceptionally well. Mauricio Marmol is an excellent reflection of professionalism and courtesy. He was thorough and very diligent in his work. This has been one of the very best deals from Angie's List and I highly recommend Sir Grout in Sterling VA.
Description of Work: Cleaned, buffed, and sealed kitchen granite tops.
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Yes, I recommend this pro
$99
Katherine P.
09/2014
ceramic tile
+ -1 moreHe was so professional and such a nice guy! He then provided me an estimate on my bathroom re-grout job.
Description of Work: polished/cleaned and buffed my granite countertops
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Yes, I recommend this pro
$59.99
Kevin S.
09/2014
ceramic tile, countertops, marble & granite
+ 1 moreI was disappointed when my initial appointment had to be rescheduled but they were able to come out a couple of days later. Mauricio was on time and was very friendly and got straight to work. We worked quickly and went the extra step to seal the grout on our new tile backsplash after I asked for an estimate. We will absolutely be using Sir Grout again for our projects.
Description of Work: Cleaned and sealed approximately 80 square feet of granite countertops. Also cleaned and sealed 30 sqft of tile backsplash at no extra charge.
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Yes, I recommend this pro
$100
James M.
09/2014
marble & granite
+ -1 moreVery pleased with the work. I highly recommended them and will use them again.
Description of Work: Cleaned and Sealed my kitchen counters.
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Yes, I recommend this pro
$99
Shad L.
09/2014
marble & granite
+ -1 moreThe phone conversation went fine, but they don't service our area so we are unable to work with them.
Description of Work: We purchased a deal from them for granite countertop cleaning and sealing.
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
$99
Dennis S.
08/2014
ceramic tile, floor cleaning
+ 0 moreFinally got the new general manager and owner to send someone out to check out the floor grout failing. I gave them every opportunity to either fix their work or give me my money back. They of course did not want to give me any money back so they out Their expert who-- of course--concluded that it was poor workmanship on the tile installation and NOT their responsibility. After talking directly to the owner in Atlanta, he wanted to blame everyone except his own people for the floor failing only 6 months after they did their work. It lasted 2 years before they touched it. After finding out that the company and owner don't understand that they need to be a licensed contractor in Virginia for ALL work done over $1.000. He reluctantly decided to give me back 800.00$ of my 1400.00 that I paid them. In conclusion, they have poor customer service, are Not a licensed contractor and don't stand behind any of their warranty. I am out 600$ and my 350 sq ft of tile floor is a disaster thanks to Sir Grout DONT USE THEM
Description of Work: They were to clean regroup and seal the kitchen,dining room, entry hall and small half bathroom. It took them almost 30 days to get to us-- big back log |They seemed to do and quick job and employees kept leaving throughout the day until only 1 remained. The original grout job lasted 2 years before areas got bad. After sir grout-- it only lasted less than 6 months before I started calling them for warranty rework. I have called and called and finally got someone to come out to look at the job. He told me that it was his last day, and no one was able to come fix it since they are short handed. He told me the new general manager would call me-- a month later -- still no call and my 1 year warranty is over in 2 months
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$1,400
Response from Sir Grout Washington DC Metro
Dawn W.
06/2014
ceramic tile, countertops, marble & granite, buffing & polishing
+ 2 moreThe technician was incredibly friendly and professional. He kept us aware of everything he was doing, and he was even able to finish the whole job and not have to come back the following day. Our house is new, but the marble was not properly sealed when we moved in. There were a few scratches on our marble counters as well as some water/soap stains on the marble sink counter in the master bath. They were able to get out most of the stains (or at least lighten them). I was overall happy with their service. The technician said that the seal would last for about 6 years ... if this is the case, it is totally worth the investment in our stone.
Description of Work: Sir Grout cleaned and sealed the marble countertops in 3 bathrooms. Then they re-sealed, cleaned, and caulked our marble master bedroom shower, which included the ceiling, walls and floor.
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Yes, I recommend this pro
$1,709
Contact information
1019B Edwards Ferry Rd NE, Leesburg, VA 20176
https://www.sirgroutwashingtondc.comService hours
Sunday:
ClosedMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
9:00 AM - 5:00 PMLicensing
Insured
No License Required for Trade
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Ceramic Tile,
Marble and Granite,
Countertops and Backsplashes,
Floor Cleaning and Waxing,
Buffing and Polishing
FAQ
Sir Grout Washington DC Metro is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 9:00 AM - 5:00 PM
Sir Grout Washington DC Metro accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Sir Grout Washington DC Metro offers free project estimates.
No, Sir Grout Washington DC Metro does not offer eco-friendly accreditations.
No, Sir Grout Washington DC Metro does not offer a senior discount.
No, Sir Grout Washington DC Metro does not offer emergency services.
No, Sir Grout Washington DC Metro does not offer warranties.
Sir Grout Washington DC Metro offers the following services: Cleaning, sealing, and restoration of grout, tile, and natural stone. Our services make grout stain resistant, waterproof, and mold and mildew resistant. Recaulking showers, baths, back splashes. Sealing, honing and polishing of natural stone (floors, countertops, showers, etc). Remove and replace cracked tiles and regrouting. Water damage repair of tiled areas, showers. High durability coatings for high traffic areas. Slip resistant applications.
We do not install tiles or back splashes
No sanding wood floors refinishing.
Contact information
1019B Edwards Ferry Rd NE, Leesburg, VA 20176
https://www.sirgroutwashingtondc.comService hours
Sunday:
ClosedMonday:
8:00 AM - 8:00 PMTuesday:
8:00 AM - 8:00 PMWednesday:
8:00 AM - 8:00 PMThursday:
8:00 AM - 8:00 PMFriday:
8:00 AM - 8:00 PMSaturday:
9:00 AM - 5:00 PM