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Problem Solved Services LLC

Lawn Irrigation, Landscaping - Lighting, Landscaping,

About us

Problem Solved Services LLC is locally owned and operated by the two owners that have that have a combined 38 years of experience. As homeowners change their landscape design we can add or adjust your irrigation and/or landscape lighting system(s) to enhance your property. We can coordinate with your landscape company/contractor to help prevent issues before they arise. Our goal is to consistently exceed your customer service needs and expectations.

Business highlights

14 years of trusted experience

Services we offer

Landscape lighting & Irrigation Service including: Installation, repairs, additions, micro tubing(drip irrigation), Backflow testing, inspections, seasonal check ups, Irrigation Turn on and Winterizations, Controller replacement. Home Owners new to irrigation systems- we can train you on how to set your controller and understand how your system is set up and work with you to make any changes to meet your needs We also: repair electrical dog fecnce, marking the irrigation valves and water lines

Services we don't offer

NA


Accepted payment methods

Check
PayPal

Photos of past projects

Reviews

4.912 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-12 of 12 reviews

Mary T.
04/2017
5.0
irrigation systems
  + -1 more
I called Problem Solved because another sprinkler service attempted to perform a spring turn on and could not complete the job....the main unit was leaking water in several places. I was told I needed a whole new unit ($550). I was suspicious because in the fall another tech from this other service told me the system looked perfect and everything was fine. I asked the tech to remove the unit and leave. I needed a second opinion so I chose Problem Soved. Problem Solved had a real human answer the phone! They were able to get me on their schedule in a couple days. The tech arrived during the time promised. He took the unit and put it on--it was leaking all over. Instead of throwing up his arms he figured out what the problem was---the unit had gunk in it and needed to be flushed. Viola! The unit worked perfectly! Problem Solved easily saved me $550. I will use them again and recommend them highly!
Description of Work: Second opinion on irrigation unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sean G.
11/2016
5.0
irrigation systems
  + -1 more
They did a great job and were very professional.
Description of Work: Outdoor Lighting Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Sean G.
11/2016
5.0
irrigation systems, outdoor lighting
  + 0 more
Excellent. Tony and his entire crew showed up right on time on a Saturday morning. Tony supervised team as they figured out why my 4 lights kept shorting out. He described for me why the problem was occurring, what they were going to do to fix it and they guys were very professional. I will definitely use them going forward for my outdoor lighting needs vs the 'other guy' and we will also consider them for our irrigation services in the future due to our excellent experience with them.
Description of Work: Repair of 4 well lights.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$128

Response from Problem Solved Services LLC
Thank you for taking the time to provide feedback we really appreciate your thoughts. So glad we were able to help resolve your issues and help you to enjoy your lights again. we look forward to working with you in the future.

Valerie D.
03/2016
5.0
irrigation systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Problem Solved Services LLC
Thank you for your referral.

John L.
10/2014
5.0
irrigation systems
  + -1 more
Tony, from PROBLEM SOLVED, arrived within the appointment window. He checked the sprinklers for damage and then winterized the system. He explained what he was doing and provided tips on keeping the system in good working condition. I have used PROBLEM SOLVED three times over the past two years and have been very impressed with Tony's professionalism, reliability, knowledge and fair prices. I highly recommend Tony at PROBLEM SOLVED for any sprinkler system requirements. He is a pro!
Description of Work: Winterization of in-ground sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

brad J.
03/2014
4.0
irrigation systems
  + -1 more
Bottom line is, I'd use them again and plan on it.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Helik S.
11/2013
5.0
irrigation systems
  + -1 more
Responded promptly to my call, accommodating scheduling, performed the task as expected, and had a few good suggestions for the next season. Price is normal for this kind of service, accordingly the B grade for a reasonable rather than an exceptional deal. Will definitely employ again for some modification and perhaps lighting next season.
Description of Work: Winterize sprinkler system

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Problem Solved Services LLC
Thank you for taking the time to give us a review. We appreciate it. It is a please working with you.

Richard Y.
09/2013
5.0
irrigation systems
  + -1 more
The guys came out on time and were very efficient, knowledgeable, and reasonable. They were extremely helpful and were willing to explain what they were doing. I am VERY impressed with their work and their professionalism. I will be sure to call on them again.
Description of Work: I had a major leak in my sprinkler pipes, broken sprinkler heads, and a non-working rain gauge on the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Problem Solved Services LLC
Thank you for taking the time to review us, as in any good business word of mouth is our best advertising. We are pleased that you are Happy with our services and we are here if you need us again... Tony Mortilla and matthew Burtt Owner

John W.
05/2013
5.0
irrigation systems
  + -1 more
This provider responded promptly to repair damaged pipes from laying drainage pipes. They quickly and expertly repaired the damaged pipes and ensured that there were no further leaks in the system. They have always provided timely and expert service to my irrigation system. I would highly recommend this provider to anyone needing lawn irrigation services.
Description of Work: Repaired damaged irrigation pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$281

Response from Problem Solved Services LLC
Thank you for the comments we appreciate you taking the time. It is a please doing business with you.

Maria S.
12/2012
5.0
irrigation systems
  + -1 more
Mr. Tony was on time. The price was more than reasonable. He was very professional and friendly. I would recommend him to all my friends and family.
Description of Work: Winterized the sprinkler system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Paul F.
12/2012
5.0
outdoor lighting, irrigation systems
  + 0 more
As always, Tony and Matt are knowledgeable, courteous and professional. They take the time to answer all my questions and give me a thorough understanding of any problems and proposed solutions. The great thing is that they always provide options.
Description of Work: Problem Solved Services maintains my lawn irrigation system and my landscape lighting. Both Tony and Matt are the very best at what they do. The winterization of my irrigation system was completed in a thorough and efficient manner and each and every time I need something done, whether it is a big job such as moving a sprinkler head or a small job like replacing a light bulb, I can count on the guys from Problem Solved to handle it in a fast, efficient manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John W.
10/2012
5.0
irrigation systems
  + -1 more
They are always professional and provide expert service. I am extremely pleased with the service provided and the versatility provided by Problem Solved. I highly recommend them to anyone requiring service to residential irrigation systems. I will definitely use them next Spring to reconnect my irrigation system and to adjust my irrigation zones. Also, I will use them to correct drainage problems on my property. I am confident that they can deliver professional and effective landscaping solutions.
Description of Work: Problem Solved has maintained my residential irrigation system and in this case they winterized my system by evacuating my irrigation zones with an air compressor. They inspected my backflow valve and drained my fertilizer tank. I can rely on them to deliver expert and effective service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

    Contact information

    20596 Woodcock Ct, Leesburg, VA 20175

    www.problemsolvedservices.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Lawn Irrigation,
    Landscaping - Lighting,
    Landscaping,
    Handyman Services

    FAQ

    Problem Solved Services LLC is currently rated 4.9 overall out of 5.

    Monday: 7:30 AM - 4:30 PM

    Tuesday: 7:30 AM - 4:30 PM

    Wednesday: 7:30 AM - 4:30 PM

    Thursday: 7:30 AM - 4:30 PM

    Friday: 7:30 AM - 4:30 PM

    Problem Solved Services LLC accepts the following forms of payment: Check,PayPal
    No, Problem Solved Services LLC does not offer free project estimates.
    No, Problem Solved Services LLC does not offer eco-friendly accreditations.
    No, Problem Solved Services LLC does not offer a senior discount.
    No, Problem Solved Services LLC does not offer emergency services.
    No, Problem Solved Services LLC does not offer warranties.
    Problem Solved Services LLC offers the following services: Landscape lighting & Irrigation Service including: Installation, repairs, additions, micro tubing(drip irrigation), Backflow testing, inspections, seasonal check ups, Irrigation Turn on and Winterizations, Controller replacement. Home Owners new to irrigation systems- we can train you on how to set your controller and understand how your system is set up and work with you to make any changes to meet your needs We also: repair electrical dog fecnce, marking the irrigation valves and water lines
    NA

    Contact information

    20596 Woodcock Ct, Leesburg, VA 20175

    www.problemsolvedservices.com

    Service hours

    Monday:
    7:30 AM - 4:30 PM
    Tuesday:
    7:30 AM - 4:30 PM
    Wednesday:
    7:30 AM - 4:30 PM
    Thursday:
    7:30 AM - 4:30 PM
    Friday:
    7:30 AM - 4:30 PM