We were referred to Mr. Pisciotta (aka "Bob's Decks") by another deck company in Leesburg (who will remain anonymous for now) to have our deck stairs repaired. Mr. Pisciotta came and looked at the stairs and the work to be done. He gave us an estimate of $150-$300 but said he couldn't give a definite answer until the work had been done. A few days later, he came out, did the work and charged us the full $300.00 for the job. Initially, we were satisfied with the repair as everything appeared to be done properly when he left our residence. We asked him to come back to do some handyman work in the basement but never heard from him again regarding the additional work we wanted done. A few weeks ago, I was doing some work under the stairs which Mr. Pisciotta repaired, and I noticed something sticking out from the side where he had done the repair. Mr. Pisciotta seated some 60+ nails but never drove them into the joining board supporting the stairs! Each nail is protruding out about 2 inches posing a formidable health hazard should someone (like me) working under the stairs hit their head against one of these nails. I sent Mr. Pisciotta an email asking him to please come out and finish the job we had paid him for citing the danger the exposed nails posed to my children should one of them accidentally bang/scrape their head on it. The LAST and ONLY response message I received from Mr. Pisciotta was since that time was, “I will not have a chance to come by today. I will try to come by Saturday morning. If something comes up I will call you. Thank you again”. He never showed up that Saturday, nor did we hear from him ever again. I sent several follow-on emails since then which he has never responded to. If you’d like to see a picture of the work he did, please contact me as AL doesn’t allow pictures to be attached to a review. We have now since filed suit against Mr. Pisciotta for the incomplete work as well as health hazard he left behind. My advice? I STRONGLY suggest going with someone else for your repairs!
Description of Work: Bob repaired our deck stairs; specifically one of the side rails which was rotted.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$300
James & Lila H.
09/2013
5.0
handyman service, deck cleaning
+ 0 more
He is very reasonably prices. The work went beautifully. He did a gret job, and we were very pleased.
Description of Work: They built a beautiful deck and gazebo.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Dianne J.
03/2013
1.0
handyman service, screen repair, deck cleaning
+ 1 more
I contracted with him in mid October to resurface my deck with trex. I added on putting screens in my porch. They made a lot of excuses. They mentioned family problems and the work ended up taking three months and it was only supposed to have taken a week.
Description of Work: They put on trex on a deck and put on screens on a porch.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Deck Maintenance,
Handyman Services,
Screen repair,
Decks and Porches
FAQ
Bob's Decks of Loudoun LLC is currently rated 2.3 overall out of 5.
No, Bob's Decks of Loudoun LLC does not offer free project estimates.
No, Bob's Decks of Loudoun LLC does not offer eco-friendly accreditations.
No, Bob's Decks of Loudoun LLC does not offer a senior discount.
No, Bob's Decks of Loudoun LLC does not offer emergency services.
No, Bob's Decks of Loudoun LLC does not offer warranties.