EFFICIENT AIR SYSTEMS INC

Steer clear of this company. I was forced to use them as part of American Home Shield warranty call. This company will write up the work order to AHS then try to cut corners leaving the homeowner with incomplete work. The service manager Mark is unreasonable and does not know how to talk with customers. I do not recommend this provider under any circumstances. There are many choices in the Richmond area to choose from and Efficient Air Systems, Inc. needs to be off your list, the multiple low ratings by others speak volumes.

This was the A/C repair company sent out by our home warranty company. They are horrible. They left without resolving our air flow issue the first time, then when they were called back out, it took 4 days to "repair" our blower motor. This was in the middle of July, in 90 degree heat. Then, when they reinstalled the motor (finally), they blew a transformer. It was another week before they could come back out to replace the board that blew, which was ANOTHER week without A.C in July. THey then wired the board wrong, causing our HEAT to come on. WHen I called the technician back out, he stated there was "nothing he could find" wrong and asked me to get a second opinion. A second company came out the next day, found the wiring problem immediately and then found a damaged duct in the attic to improve our air flow. I wouldn't recommend Efficient Air to anyone and am reporting them to the BBB for terrible service, in addition to dangerous wiring errors.