Brooks Maid Services

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It went well; I hope to have them back. My plantation shutters were cleaned as well as floors, etc that I had requested before their arrival.

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It went well.

Excellent - they sent two house cleaners for a total of 2 hours. They moved quickly and efficiently with no breaks; they were prompt and courteous. Would highly recommend.

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Dana and Mickey arrived on time; came in first to discuss what was to be done and took time to get to know my little dogs. We chatted for a few minutes getting to know one another. I had met Dana a few weeks ago when her husband Chris, Brooks Handyman Service, came here to do some things for me around the house. We discuss having her come do cleaning. So today it was nice having someone I had met and liked, who made a great first impression on previous visit. They started right away, 10am, with basic cleaning, starting at back of house working their way out, so as not to track back over where they had worked. They said they would be here 2hrs or so. I had to leave and felt most comfortable leaving them in my home and with dogs. I returned around 1:30 and they were still here. I had know that the house needed a good cleaning but I figured since I had had another company in to clean 2 weeks ago, things wouldn't be but so bad, dusting, vac, mopping etc. However, Dana informed me that the more they cleaned the more they found area's that had not even been touched by the previous cleaners; it bothered her so bad that she took pictures to show me and she decided that they would stay longer to get things cleaned as they should be. She said she felt bad for me, that I had paid someone else to clean and what she found not done upset her and she wanted to make it right for me. I ask her if I owed her more money, I had paid her $110; she said no, she just felt that it needed to be done ( I had paid the preview company $199 on a special deal and they sent 3 girls, who only stayed less than hour and half. Well, Dana and Mickey finally left at 2:30. That was a full 4 hours of cleaning and the house is glowing. Smells so good, I love the smell of a house after a cleaning. There is a speck of dust, floors cleaned, whole house looks so good. I would highly recommend Brooks Maid Service!!!! If you are looking for someone who will give your home the personal touch; this is the one to call. I can't express how happy I am with the service they provided; i have hired them to clean on a regular schedule of every 2 weeks. Also, next time they come I will be putting alittle extra money in the pay envelope for the outstanding job they did today; above and beyond!!!!! Thank you Dana and Micky for your excellent service and personal attention to detail. Thank you for bringing to my attention the issues missed by previous company. i appreciate that so much, as I hate to be taken advantage of. I needed someone to do the work for me due to fact that I can no longer do due to my back and leg problems. I have found the right person. I look forward to working with you in the future. Thank You, Deborah Morgan

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I use maid service regularly and I expected a little bit more from them. They were very politely and courteous. Considering the voucher was for four hours and they stayed approximately an hour and half. My screen at the front door was not touch. One of my bathrooms looks glazed over. My kitchen counter still has a glass ring over it. The owner reveled that she was carrying a loaded weapon about an hour after arrival instead of prior to entering my home. I discovered the discrepancies after they left, as I am currently handicap and was unable to maneuver the steps and house prior to their departure.

They arrived and began work promptly. They worked with my extenuating circumstances without flinching and even stayed 20 minutes past their time to finish. I was extremely pleased with their work!

Everything went GREAT! They were very professional. They called the day before to confirm that time they were supposed to come. They showed up right on time and were very nice. I walked them through the house and told them how I wish for everything to be done. They did a wonderful job and everything was just as I like it. The house smelled wonderful after they finished. I have since scheduled a regular cleaning with them for once every two weeks.

This group is fabulous. Their attention to detail was very much appreciated and they did not use any strong smelling cleaners that would set off any allergies. A very good deep clean in a reasonable amount of time for a reasonable price. I would highly recommend this group for a regular service. Good people, very trustworthy.