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Short Solutions

Computer Repair, Computer Sales

About us

Short Solutions was founded in 2001 to provide top-quality full service computer services to residential and small business clients. Services are available 24/7.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Full service support of Computers, Servers, Networking and design of IT infrastructure.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-8 of 8 reviews

Jennifer B.
01/2016
5.0
computer repair
  + -1 more
I have used Paul's services on several occasions. He is very responsive, patient, and goes above and beyond. And his charges are more than reasonable; I know how much time he puts into his work, and always expect to be charged much more.
Description of Work: Paul brought my computer back from the dead. It had overheated (I think), shut down, and would not start back up. He got it running again, and cleaned it up so it ran faster. He also did research for me (unprompted) on new computers, as mine is an "antique," but over a year later, I'm still able to use the computer he serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

William S.
11/2015
5.0
computer repair
  + -1 more
While this latest visit was routine, Paul has been advising me and solving my computer problems for more than five years. I have always been highly satisfied with the results. He has kept me current by his recommendations for hardware, especially as on the occasions when it became necessary to move to a new computer. In that case he facilitated my purchase by providing information regarding various systems that might best serve me. Similarly he made certain that I obtained the appropriate software suited to my needs and the proper level of security. Paul has always been easily accessible and reasonable with his cost. He was quick to respond in cases where I believed I had a problem that I felt might be serious. I hope to retain him for his services indefinitely in the future.
Description of Work: In this particular visit, Paul Short did a periodic routine checkup of my home PC setup. He made certain that my system was up-to-date, that my security requirements were in place and that my storage capacity was appropriate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Anneliese D.
09/2015
5.0
computer repair
  + -1 more
It did not work because of the Microsoft Outlook calendar version I had on my PC. This was confirmed by the office/engineers of Apple's Executive Office.
Description of Work: Problems with backing up Microsoft Outlook calendar from PC to Apple iPhone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112.5

Barbara P.
09/2015
5.0
computer repair
  + -1 more
Paul manages to resolve even the thorniest computing issues. I have full confidence in his abilities and have recommended him to neighbors and friends.
Description of Work: Paul Short of Short Solutions is my go-to guy for all activities related to my computer. He solves any problems I'm having, recommends new equipment/software when needed and installs it, is prompt and friendly, and overall provides the very best service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Betty and Ron M.
09/2015
5.0
computer repair
  + -1 more
It went very well.
Description of Work: I was in the market for a tablet, so Paul assessed my requirements, developed alternatives, and advised my on my purchase. After purchase, he set up my new Surface Pro 3. I had a couple of follow-on questions/issues which he provide both a visit to my home and telephone responses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James F.
09/2015
5.0
computer repair
  + -1 more
Cleaning the system and fixing the bugs took Paul about an hour. We have used Paul for all of our computer needs including purchasing computers from him over the past several years. He does an excellent job in all areas of computer work, most of which I have no idea about. That's why its important to have someone you can depend on to do the work correctly and at a price that won't break the bank
Description of Work: Paul fixed a bug in the computer that prohibited access to Internet Explorer and e-mail. He also cleaned up the system to make the computer faster. He removed some advertising apps that were allowed and added clutter to the computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Sue W.
09/2015
5.0
computer repair
  + -1 more
I have used Paul for years. I know very little about computers and when I have a problem, I call him and he comes and fixes it, period. I totally trust him and have referred him to two friends who are equally thrilled with his service. I have never called him for an issue which he didn't resolve. I think it's wonderful that he comes to my home and I don't have to pack up the computer and take it somewhere and wait for days...or weeks. One and done...that's Paul Short.
Description of Work: Gave me free advice on the phone about how to install a new battery for my computer. He then offered to come by and help me with it if I had any problems. I got it done myself with the help of his advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carolyn B.
09/2015
5.0
computer repair
  + -1 more
He fixed everything very efficiently!
Description of Work: Paul set up a new computer with the programs I needed for my part time business. I have counted on him for about 4 years to preserve my sanity when my computer wasn't "cooperating". Often he can just tell me shat to do over the phone.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

    Contact information

    12718 Builders Rd, Herndon, VA 20170

    www.ShortSolutions.net

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing


    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    Short Solutions is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Short Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, Short Solutions offers free project estimates.
    Yes, Short Solutions offers eco-friendly accreditations.
    No, Short Solutions does not offer a senior discount.
    Yes, Short Solutions offers emergency services.
    No, Short Solutions does not offer warranties.
    Short Solutions offers the following services: Full service support of Computers, Servers, Networking and design of IT infrastructure.

    Contact information

    12718 Builders Rd, Herndon, VA 20170

    www.ShortSolutions.net

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM