The one thing they didn't do was put the termite bait-traps in the yard outside the house. I think that should be part of "Complete Exterior Termite Treatment", so I don't consider their treatment to be "complete".
Description of Work: inspected and treated.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Christine C.
01/2016
5.0
pest control
+ -1 more
I bought an annual service contract with this family-owned company through Angie's List. My first experience was excellent. Technician arrived on time and was very friendly, professional and helpful. I'm looking forward to a good relationship. No more big national companies!
Description of Work: First treatment and inspection for a new annual service contract.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$340
Jason H.
06/2015
5.0
pest control
+ -1 more
Contractor was responsive and called to update me on my appointment status. Performed task under tight schedule.
Description of Work: Provided exterior termite treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$440
Katherine C.
01/2015
5.0
pest control
+ -1 more
We've been using them for 14 years. They have been very good. They come every quarter and spray for bugs. We use him since we moved into the house and he was recommended by our realtor. When we purchased the house it was so much infested with bugs. They came in before we moved in and they treated the whole basement for bugs. They did a massive treatment before we moved in. They did an excellent job. They have done a whole lot of things for us.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Terry K.
01/2015
4.0
pest control
+ -1 more
It was fine. The only negative was that they came out in winter and it was cold and rainy. He suggested that we spray. But they were good. We use him for quarterly service.
Description of Work: We used them for pest side control.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Katherine C.
01/2015
5.0
animal removal
+ -1 more
I placed an emergency call since we had a snake in front of the house. He came right along. He grabbed it and put it in a case and said since we are not supposed to kill it so he would let it in somewhere in the woods. It was a huge black rat snake and he managed to do it.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Steve D.
01/2015
5.0
pest control
+ -1 more
It was great. We did not really have any problem with them. They were fine, polite and did what we asked them to do. If we have questions, they gave good advice. Their work was fine and we have no more problems. They did a good job.
Description of Work: Hughes Pest Control performed some services for us. They came and sprayed for some problems with ants.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Pam L.
01/2015
5.0
pest control
+ -1 more
I have been using them for fifteen years. It has been very good. They are really good and responsive. They came to solve the problem. My interactions with them have been fine. The work they do have always been satisfactory. There are no problems.
Description of Work: I use Hughes Pest Control. They come every two months. They do by-monthly or quarterly inspections, spray, and put down baits for mice. When we have had yellow jacket infestation, they had to make a special visit. They also do termite control once-a-year inspection. It is for both interior and exterior.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
JoAnn C.
01/2015
5.0
pest control
+ -1 more
I would highly recommend them. I've been using them for a number of years and I really like them. They were really good.
Description of Work: They come every three months to do a quarterly maintenance.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$78
Nancy S.
01/2015
5.0
pest control
+ -1 more
They are quite good. Their price is competitive though they are not the cheapest. They will be here when they say they would be. We have a contract with them for another year. I am very happy with them.
Description of Work: We have used Hughes Pest Control for several years for pest control in general like bugs. They did termite treatment for our house as well. The last time they came for routine stuff.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy S.
01/2015
5.0
pest control
+ -1 more
They are quite good. Their prices are competitive although I don't think they are the cheapest you can find. They are very responsive. They are always there when they say they will be. I think we even have a contract with them for another year. They also did a very good job on the termite treatment. I have been very happy with them. They come back quarterly to check for termites so they do a number of different things.
Description of Work: We have used them for several years for pest control to treat for bugs. I think they also did a termite treatment a couple of years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Susan R.
01/2015
5.0
pest control
+ -1 more
It was fine, we continue to use them. We like them, they show up when they say they will, are not there that long and we have not had any problems.
Description of Work: I used Hughes Pest Control to spray for bugs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Peter F.
10/2014
2.0
pest control
+ -1 more
I scheduled them to originally come to the house before I moved in, and they never showed up. I called several times the day of the appointment and never received a call back. Later I learned the person who was supposed to do the job had something else come up--a vacation or family illness. Either way, the company failed to communicate and I lost a half day of work. They continued with the quarterly sprays throughout the year as the Angie's List deal outlined, and I haven't used them since late 2013. In September 2014 I received a bill from them charging me $85 for a "treatment", but failed to tell me they were coming or that they actually did the work. Gratefully, the person on the phone zeroed out the charges so I don't owe anything, but I can't help wonder how often this company tries to pull stuff like that.
Description of Work: I just bought a house and wanted a solid, year-round package on a pest control "foundation" to ensure my place remained insect free.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$340
Thomas M.
09/2014
5.0
pest control
+ -1 more
The service was very professional and well done.
Description of Work: Hughes does a great job. They have short windows (like 2-5) instead of the longer 12-5 windows we get from other contractors. The staff is very professional and courteous. I would recommend them without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Julie B.
08/2014
5.0
pest control
+ -1 more
They were upfront about everything. I enjoyed working with them. I think it was expensive.
Description of Work: They exterminated termites.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
Julie M.
06/2014
5.0
pest control
+ -1 more
Everything went well and I'm planning on contacting them again.
Description of Work: We had problems with cockroaches. He sprayed our house both inside and outside and gave us traps to use in our home. The cockroaches disappeared very quickly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Tarek R.
10/2013
4.0
pest control
+ -1 more
It was ok. They did the bare minimum.
Description of Work: I purchased a Big Deal for $125 For A General Pest Control Treatment PLUS 30-Day Warranty.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$125
Alice M.
09/2013
5.0
pest control
+ -1 more
This was a pretty simple job. I really don't have any details to add.
Description of Work: We requested extermination service in a townhouse we were about to vacate, as required by the lease. The Hughes service rep was very efficient, and nice, and got the job done with minimal inconvenience to us. They also gave us a 30-day guarantee, which I was able to leave with my landlord.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DOUGLAS M.
09/2013
3.0
pest control
+ -1 more
I responded to an Angie's List special rate of $440 for this company to treat termites in the soil at my house. My house was being sold, and the inspector found evidence of termite infestation. The conclusion of the sale depended a great deal on completion of this service. I called Hughe's office at 9:00 am on 8/20/13. The phone had been switched to FAX. I called again at 9:30 the next day. Got a message "Can't come to the phone." I left my cell phone number. Called again at 2:00 pm Aug. 22. Had to leave another message. On the 23rd finally got through by phone & was promised the treatment would be made on Monday. The treatment was completed on August 26. The exterminater was OK, but only left an invoice. After a week I was told unless I provided the exterminator's warranty, my buyer would not get a home loan. I called Hughe's office again, and they sent the warranty. While the cost of this service was well below average, the unprofessional delays could have cost me the closing on the sale of my home.
Description of Work: Provided termite treatment for my house.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0
$440
John K.
09/2013
1.0
pest control
+ -1 more
I got absolutely no response from Hughes Pest Control after I purchased the Big Deal. I never got a phone call. I never got an email. I never got anything. I ended up getting a refund from Angie's List. I'm happy that Angie's List took care of me and got me a refund. I gave them a couple of phone calls. I left messages. I asked them to call me. They did nothing.
Description of Work: I purchased an Angie's Big Deal to get my home sprayed for pests. I was not able to get in touch with the service provider for three weeks after I purchased the Big Deal and ended up getting a refund for my Big Deal.
Rating Category
Rating out of 5
value
5.0
professionalism
1.0
responsiveness
1.0
Timothy E.
09/2013
2.0
pest control
+ -1 more
It turns out we didn't have mice. We had an entire colony of bats living in our attic, probably there since we moved into our house in December. I am not sure how they could have gotten it so wrong, when I looked up there myself, about a week after the last tech had been there, there was a huge pile of guano right next to the attic access door. Hughes had been treating for mice for 3-4 months and when we asked them to diagnose again since we were hearing really loud noises in the attic, the tech came in and in a very condescending manner told me that he had mentioned before that getting rid of mice would take a long time, and he looked up in the attic and said "yup it's mice" and threw more bait in the attic. About a week later we had an electrician in, and he needed to get into the attic to do some work. That is when we found out that it was not mice, but bats. Not one or two bats, but more likely 200 bats. We have had multiple contractors in to do the bat removal, and clean up; not a single one could believe that anyone would not be able tell the difference between bats and mice. I would normally not make a post like this, except when I requested to talk with the owner of the company I was told he would call me back. It has been over a month and no response. I would never recommend using this company to anyone.
Description of Work: They looked in the attic and reiterated that we had mice. They threw more bait in the attic.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0
$85
Frederick S.
07/2013
5.0
pest control
+ -1 more
I did not spend more than the purchase of the big deal for Hughes Pest Control. They were okay. They did what I paid them to do. The guy showed up when he was supposed to show up. That's always a big deal. I think it's a very reasonable price.
Description of Work: I used Hughes Pest Control. They just came in and did one treatment. Basically, they just did the pest treatment. They sprayed around the outside of the house. They sprayed the corners in the house, the borders of the walls and the floors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
David E.
06/2013
2.0
pest control
+ -1 more
I scheduled the appointment in early June. When I knew I was not going to be in the house at the time of the appointment I attempted to call Hughes to coordinate. They never answered the phone, I called about 8 times in 3 days as this service was required as part of our move out inspection. They did arrive at the previously coordinated time, but did not go in because no one was there. I had to get another service...
Description of Work: Scheduled to perform flea and tick move out service.
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$125
Matthew W.
06/2013
5.0
pest control
+ -1 more
Very professional. In and out. Treated all the surfaces and entryways.
Description of Work: Performed quarterly service
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Mark D.
05/2013
5.0
pest control
+ -1 more
The service went well. We still saw a few bugs after they left. They honored their agreement and came back to spray again for free. The guy was nice and we will use them again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal,
Handyman Services
FAQ
Hughes Pest Control is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Hughes Pest Control accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Hughes Pest Control does not offer free project estimates.
Yes, Hughes Pest Control offers eco-friendly accreditations.
No, Hughes Pest Control does not offer a senior discount.
No, Hughes Pest Control does not offer emergency services.
Yes, Hughes Pest Control offers warranties.
Hughes Pest Control offers the following services: Termite inspections, including real estate & general pest control. Critter removal.