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CARPET DOCTORS

Carpet Cleaning, Carpet Sales and Installation, Flooring Sales and Installation,

About us

FAMILY OWNED SINCE 1985. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. NO SERVICE FEES. FREE ESTIMATE, EMERGENCY SERVICE FOR WATER DAMAGE.

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning,Re-STRETCHING, RESIDENTIAL & COMMERCIAL SALES, REPAIR & INSTALLATION OF CARPET, , ORIENTAL RUG REPAIR & CLEANING, AIR DUCT CLEANING, TILE & GROUT CLEANING. 24 Hour Emergency Water Damage Services, Wood floor sale, install, refinish & repair. Ceramic Tiles sale, install and grout clean and seal.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
7%
3
14%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 1-14 of 14 reviews

faith S.
07/2015
1.0
carpet cleaners
  + -1 more
unknown
Description of Work: No call back or show

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0

$120

Margaret L.
06/2015
5.0
carpet installation, carpet cleaners, flooring contractor
  + 1 more
unknown
Description of Work: re-stretched & cleaned carpets in 2 large rooms and cleaned hall & stairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$445

Ngu N.
06/2015
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: First they showed up 1 hour late and then said they couldn't do it.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ana H.
04/2015
5.0
carpet cleaners
  + -1 more
It went well. I felt it was a little over priced as I had to pay extra for pet odor removal. He was very courteous and knowledgeable and worked hard.
Description of Work: I purchased a Big Deal for $229.95 Carpet Cleaning and Deodorizing for 4 Areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$629.95

Kathy K.
03/2015
5.0
carpet cleaners
  + -1 more
They were punctual clean and considerate of my walls and furniture I was extremely pleased
Description of Work: They cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$139

Olivia D.
03/2015
3.0
carpet cleaners
  + -1 more
did not
Description of Work: nothing
Rating CategoryRating out of 5

BERNADETTE D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Repaired carpet seam. Cleaned 3 rooms carpet and 2 flights stairs tightened stair banister

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

David P.
11/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: I purchased a Big Deal for $139.95 for 3 Rooms of Carpet Cleaning, Plus Hallway and Stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$139.95

Deborah L.
08/2014
5.0
carpet cleaners
  + -1 more
We have been using Carpet Doctors since the 1990's and have never had even the smallest problem or glitch with them. We have dogs (2-3 depending) and so we have need for Carpet Doctors 's services quite a bit more often than most families. They are always prompt, polite, professional and extremely thorough. We have recommended them to friends and neighbors and have never heard a bad word about them. We would give them an A+ on all counts --- an unqualified review.
Description of Work: Cleaned 2 wall-to-wall carpets; moved furniture to pick up and take 3 Oriental carpets and pads.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

Kathleen K.
07/2014
5.0
carpet cleaners
  + -1 more
They steamed cleaned my carpets, getting every stain out. They moved my furniture and carefully put it all back. They were friendly and cheerful while getting the job done.
Description of Work: Cleaned my carpets . They went above and beyond my expectations, even cleaned off my front door mat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Betty F.
05/2012
4.0
carpet cleaners
  + -1 more
They were fast, I liked that. They were on time and definitely got the carpets looking cleaner and newer.
Description of Work: We used Dave's Carpet to clean a few rooms of carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patricia G.
07/2008
5.0
carpet installation, flooring contractor
  + 0 more
They fixed the poor installation job of carpet that had been installed by another company 5 years ago. He is very reasonable price and very professional.
Description of Work: Stretched my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom M.
06/2008
5.0
carpet cleaners, air duct cleaning
  + 0 more
Our carpets had started to stretch and roll in several rooms fours years after initial installation. We called Carpet Doctors and talked to Mr. Samuel, whose advertisement said he is a Certified Inspector and Commercial Carpet Consultant, and asked for his advice. He came to our home and assessed the problem and gave us his estimate of the cost. We thought the amount asked for the work to be done was fair and asked him to take on the job. Two days later Mr. Samuel appeared with an assistant and set about in a very efficient manner to power stretch our carpets. The work, completed over two days, was done thoroughly, efficiently and with a minimum of disruption to our daily routine. Great care was taken with moving furnishings and personal belongings and everything was returned to its original locations when the work was completed. There were no unexpected overcharges. The cost was just as estimated. Mr. Samuel and his assistant were both exceptionally friendly, courteous and helpful. And Mr. Samuel's assurance that our carpet would look like new when he finished did, indeed, look like new. We were very pleased with the entire experience and we will call Carpet Doctors the next time our carpets are ailing and a Carpet Doctor is required.
Description of Work: Power stretched rolled carpet and then steam cleaned carpets in living room, dining room, two bedrooms and hallways with custom built equipment. Also cleaned 13 furnace ducts and three furnace inlets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,068

09/2005
2.0
carpet installation
  + -1 more
I THOUGHT THAT THE COMPANY WAS GOOD UNTIL I SAW THAT THEY PUT NAILS IN MY CARPET. I DID NOT LIKE THAT AT ALL. THE SALES PERSON WAS FINE HE HAD GOOD CUSTOMER SERVICE SKILLS.
Description of Work: REPLACED CARPET IN TWO ROOMS.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$3,000

Response from CARPET DOCTORS
It is a common practice when seaming, the nails are removed.

    Contact information

    1303 Bayshire ln, Herndon, VA 20170

    www.carpetdoctorsoffairfax.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Carpet Sales and Installation,
    Flooring Sales and Installation,
    Air Duct Cleaning,
    Floor Cleaning and Waxing

    FAQ

    CARPET DOCTORS is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 6:00 AM

    CARPET DOCTORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, CARPET DOCTORS offers free project estimates.
    Yes, CARPET DOCTORS offers eco-friendly accreditations.
    No, CARPET DOCTORS does not offer a senior discount.
    Yes, CARPET DOCTORS offers emergency services.
    Yes, CARPET DOCTORS offers warranties.
    CARPET DOCTORS offers the following services: Carpet cleaning,Re-STRETCHING, RESIDENTIAL & COMMERCIAL SALES, REPAIR & INSTALLATION OF CARPET, , ORIENTAL RUG REPAIR & CLEANING, AIR DUCT CLEANING, TILE & GROUT CLEANING. 24 Hour Emergency Water Damage Services, Wood floor sale, install, refinish & repair. Ceramic Tiles sale, install and grout clean and seal.

    Contact information

    1303 Bayshire ln, Herndon, VA 20170

    www.carpetdoctorsoffairfax.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 6:00 AM