AMERICAN CARPET & RUG

Absolutely perfect. Hussain, at the shop, helped us select exactly the color, type, and style of the wood floors we were looking for. The wood was delivered a week before the job started. The crew was top notch. They arrived on time in the morning, and worked well into the evening. They had to move and replace furniture at completion. What was thought to maybe require 2 days only took one 12 hr day. They were very neat and cleaned up after the work. Hussain has carpeted other rooms in our house in past, as well as our children’s homes for many years. He is quite a knowledgeable, professional and polite man. We would absolutely recommend this company again for any flooring needs.

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We went to this store to look at carpet samples. The owner walked us through various options and even steered us away from more expensive options. He even cut us a deal to come slightly in under out budget. It took two weeks or so to order the carpet and get it installed. I would have liked to have had it done sooner but they were quick and efficient. We were moving into our home so there was nothing really to get in the way so installation was easy. They did remove a few pieces of molding that they didn't replace. When I called to inquire they told me that the normally do this sort of thing and that I could just re-install it if I want. It would have been nice if at the time of installation that had notified my wife and given her the option and it would seem that they should hold the responsibility for putting it back. All in all I would use them again for any of my flooring needs. A few minor nit picks but they were overall a pleasure to work with.

American Carpet and Rug worked with us on a very tight schedule between closing on our house and having to move in to install carpet into 4 bedrooms and basement space. Everywhere else we tried said they could not possibly have it installed before our drop dead date but American Carpet and Rug made it happen. The owner came out the very same day we contacted them to measure our house and within 2 days it was installed. American Carpet and Rug did what the competition could not and we could not be more grateful.

The process was smooth and easy. In less than 6 days we had picked out carpet, had the rooms measured, and had the carpet installed. The crew that installed the carpet was clean, professional, and quick. I would highly recommend this company to anybody looking for flooring in the area.

It went extremely well. They were patient in the selection process of the flooring. They were professional, on time, and neat in the installation. They actually got the work done in one day versus the scheduled/planned 2 day install. Finally, they were flexible in making sure some last minute additions - flush vents and stairs, were completed during the same installation. We will definitely use them again.

We worked with Hussain and with his guidance chose the type of carpeting best suited to us. He is very knowledgable and patient. Timing was critical as we wanted the new carpet installed prior to our move in date. Hussain coordinated with the painter, and met our deadline with ease. He even sent one of his workers to help alleviate a few creaks in the floor. We have done business with American Carpets and Rugs over the past 20 years or so, and have always had superior results.

Redoing this floor was a last-minute decision, made only after all the furniture was removed in preparation for painting. We needed just this one room done fast, and American, which was highly recommended by a friend, came through. The owner, Hossein, provided a quote over the phone and was able to schedule the job within our time frame. The price was higher than the quotes I received from other Angie's List vendors, but the friend's recommendation carried a lot of weight. The friendly and professional two-man crew arrived a little later than I expected (after 9, rather than between 8 and 9), but not enough to be worrisome. They quickly found the power outlet they needed. (Note: 220-volt power required, usually the kind of outlet that an electric dryer or range will use.) They were all done by 2 p.m. I wish there were a way to give an A- rating for cleanup. While they did an outstanding job of controlling the dust, I found a few dark splatters on the walls and doors close to the floor. Nothing that couldn't be cleaned up easily, though. The stain on the shoe molding could have been a little darker in places, but that's a minor issue. Will definitely return to American for future flooring needs.

Went well.

Team was punctual, was able to communicate in clear English and were professional with their job. Also cleaned-up nicely upon completion of work.

I could not give this guy a higher rating. I've used him several times and I can't say enough good about the gentleman that runs this place. He will come out after hours to do stuff and he will do whatever it takes to make the customer happy. He gives a very reasonable price. He has been in business for at least 20 years so he is a well-established business. I've dealt with him for at least 20 years. The quality of the product was very good. I will most certainly continue to use him.

They came in and seemed to have a bad attitude from the start. They wanted to finish the job as quickly as possible and did not seem to care if it was a quality job or not. One of the workmen in particular had a bad attitude and made it clear that he did not like to be watched. I, as the homeowner, felt that I should be able to watch every move he made, if I chose to. We paid top dollar for the hardwood floor brand and they were very rough with the boards - multiple dings in every room. They also did a step for us and it was literally at an angle when they finished. Also, they didn't stain the ends of the shoe mold - they just left unfinished ends. Finally, one of the workers tracked adhesive all over the floor in the kitchen. We complained and the owner came out to see what the issues were. He was very defensive and even argued with me about several of the issues. He agreed to fix most of the issues but they definitely did not fix all the problems to our satisfaction and had a bad attitude to boot. We would not use these guys again and would not recommend them to anyone.

They are pretty good. It is a single operation and they are not real big. The company is local, the people are very nice, professional, prompt and they are close by. Work wise they are very good. I haven't done a lot of comparing so price wise I would say is n/a.