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Shark Construction

General Remodeling, Kitchen and Bath Remodeling, Heating and Air Conditioning,

About us

Our company is family owned and operated, and we have been members of the community for years, providing air conditioning service to our neighbors and gaining a reputation for our hard work, timely responses, and excellent customer service. Many of our technicians got into the HVAC business while serving in the military. The military background has provided us with the dedication and focus that has earned our company it's honest and hardworking reputation.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

I can help with jobs small or big. We are a Class A contractor licensed in the state of Virginia. We are licensed in HVAC, Plumbing, Building, and home improvement. All employees are background checked and drug tested. Just let me know what your needs are and I can get right on it. Also we are able to give the best prices in town on American Standard HVAC systems.

Services we don't offer

Please see for more details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

3.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
27%
4
0%
3
9%
2
9%
1
55%


Rating CategoryRating out of 5
quality
3.7
value
3.6
professionalism
3.3
responsiveness
3.1
punctuality
3.8
Showing 1-11 of 11 reviews

Pamela F.
04/2013
3.0
remodeling
  + -1 more
unknown
Description of Work: When the company first contacted us for a consultation we had to delay as my husband had begun radiation and chemo treatments and we were uncertain of a firm date to schedule. The contact at the company said to take our time, no problem. Once we were on a schedule that allowed for planning I contacted the company again but received no reply. After several more attempts I contacted Member Services.
Rating CategoryRating out of 5

Kathleen T.
03/2013
1.0
remodeling
  + -1 more
Awful! Shark Construction disappeared on me after getting my money. And, their replacement (same phone number), doesn't return phone calls. Based on my experiences, I will never call either of these companies again. BTW, Angie's List made is easy to get my money refunded.
Description of Work: Purchased big deal coupon 12/3/12 with expiration of 6/1/13. Finally was ready to have work done. Have called them twice (3/22 and 3/26). Phone number now belongs to Acme construction company and they won't return my calls. I contacted Angie's List and a credit has been issued. IF you can find Shark construction company, be aware that they disappeared on me. And, if you find Acme Construction at the same phone number, they did not return my calls. I will never call either Shark or Acme again.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$299

LORITA S.
02/2013
1.0
remodeling, home remodeling
  + 0 more
The work was not performed so I cannot give a fair assessment.
Description of Work: I cannot rate this company at this time. I purchased the "big deal" for shower installation and originally scheduled the work to be done on January 23rd and 24th. I experienced a death in my family that week and called Shark Construction company to reschedule the installation. We settled on February 25th and 26th. On Friday, January 22nd, I called the company to confirm the scheduled work but was transferred to voice mail with the caveat of "we will respond to your call within 24 hours". Unfortunately, I did not receive a confirmation call but dutifully awaited the company's arrival on the morning of February 25th. No one showed up and no one returned my three phone calls. I am wondering if perhaps the company has been overwhelmed with work and could not return my call or thinking the worst, that they have gone out of business. I really wish to have this work done and would like a return call. Otherwise, I must ask for a refund of my money.

Rating CategoryRating out of 5
value
5.0
responsiveness
1.0
punctuality
1.0

$1,899

Anne D.
02/2013
1.0
remodeling
  + -1 more
unknown
Description of Work: NO show. Took 3 days of vaca from work to be there for the service and no show
Rating CategoryRating out of 5

elizabeth W.
02/2013
1.0
remodeling, doors
  + 0 more
I saw he had some “Fs” because of unresponsiveness, but I still called him up two weeks ago when I was ready for the work. I called him once and never got a call back. I then called again on Tuesday and still did not get a reply, so I got the Big Deal refunded.
Description of Work: I bought a Big Deal for a day of construction. I wanted him to replace door and do demolition.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John V.
01/2013
2.0
heating & air conditioning/hvac
  + -1 more
Representative came and performed the 'check' portion of the furnace work. They were interested in selling other services. They did a visual inspection of the exterior of the furnace. When asked about the 'cleaning' portion was told that cleaning of the furnace, filter, internal bricks was not part of the agreement. Told them fine and asked them to leave.
Description of Work: Purchased the "Last Chance: $49 for Your Choice of Furnace Clean and Check OR Water Heater, Home Humidifier or Sump Pump Service!" Made an appointment for the 'furnace clean and check.'

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$49

wanda F.
01/2013
1.0
remodeling
  + -1 more
No one ever contacted after the first email!! I want my $. Back
Description of Work: No services. Never called, etc. I filed a complaint w/ PayPal for a refund!! The date I entered was just to enablement to submit this form.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$598

Response from Shark Construction
Thanks for purchasing the Big Deal. Although we couldn't reach you, we tried several times to contact you. We called the number listed twice and also have copies of two emails sent over to try to get in contact with you. Being you have 6 months to redeem we figured you wanted to wait. Please allow us to connect and move forward.

Jody S.
01/2013
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
The work offered in the Deal just doesn’t fit in the space that I have. They can’t get to the back of the shower to get to the plumbing without having to remove a portion of my kitchen wall. They are very nice and explained what could and couldn't do but unfortunately it’s not going to work.
Description of Work: I purchased a Big Deal for "Ceramic Tile Shower Replacement Including Labor, Demo, Materials, Installation and Ceramic Tile."

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,899

DORIS H.
12/2012
1.0
remodeling
  + -1 more
They said that they would be here at 9 am this morning. I received a call letting me know that they would be late. Two men arrived, an older gentleman and a younger man. They only brought one saw. The younger man acted as a helper to the older man, held his tools, etc. I had six things that I needed done. They put up two door knobs in my bedroom and bathroom. They were supposed to put up a shelf in the bedroom and attempted several times. The young man installed a mailbox to the pre-existing pole. The young boy got to the bottom portions on 2 out of 6 shutters before I was called by the manager and he said the time was up. The baseboard in the bathroom wasn't completely done. I had already gotten the wood precut at the store. It needed one angle cut and then nailed in place. They arrived at 9:45am and I was told at about 1:15 that the time was up. I didn't get my four hours of work in and didn't feel like they actually sent out two workers. The younger gentleman didn't do any of his own work. Basically, I had one worker here. I paid for 8 hours of labor from one man or four hours from two. I do not think that I got my money's worth. I've had another man put in a floor in 5 hours by himself. There is no reason that these two men shouldn't have been able to get to the six smaller jobs that I had for today.
Description of Work: I purchased 3 Big Deals with this company, and I bought one for a friend as a gift.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$299

Response from Shark Construction
We scheduled an appointment with member and gave a hour advance call that we were running late due to traffic. I have GPS records that shows the Contractors arriving at 9:43 and leaving at 1:58. We treated her with respect and she hung up the office twice after the visit. We are a professional company with over 30 years of experience, she wanted work done to base on her past experiences, she even tried to compare our timing with electrical contractors. I explained that carpentry work takes a little longer than electrical work. We tried to explained we are the professional and would like to cut our own materials. We had to fix every single pre-cut piece of trim she purchased they were small pieces mixed with long pieces and no cuts were measured correctly by customer. We also explained trim work is custom work and it takes time to fix the cuts she measured incorrectly. Her doors were older doors that required modifications, they were not just simple door knob change-outs. Overall every single job she had for the 4 hour period of time required time and modifications. As per Big Deal coupon any job that requires two people, the customer will get 4 hours instead of 8 hours. I think the amount of work compared to the time was sufficient. I will say her complaints are unfounded and custom trim work should not be compared to flooring. We were under-minded the entire visit and verbally abused.

Amira A.
11/2012
5.0
heating & air conditioning/hvac, remodeling, home remodeling, basement remodeling
  + 2 more
I contacted Shark again to perform work for finished basement and new HVAC system. They installed the basement to be an apartment and I'm loving the additional income. The general manager which he looks and acts like Holmes on Homes. Walked me through the whole process. They gave a fair price and started on my project right away.
Description of Work: I contacted Shark again to perform work for finished basement and new HVAC system. They installed the basement to be an apartment and I'm loving the additional income.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$28,000

Amira A.
06/2012
5.0
flooring contractor, hardwood floor, heating & air conditioning/hvac, plumbing, remodeling, roofing, siding, water heater repair, replacement windows, home builders, home remodeling, basement remodeling
  + 10 more
This is the first big construction job I had to hire a Class A contractor. They were very knowledgeable about all the county codes. June 2011 a bad storm came through the Richmond Area. I had a tree fall on my home and totally destroyed the left side. Shark Construction contacted me via mail and asked to give a free estimate. They came to the estimate appointment on time and gave me all their references, licenses, insurance information. That insure me I was in good hands.I had 4 different estimates from other contractors and even awarded a contract to another contractor. Shark made me feel so comfortable I had to call the other contractor to cancel. Shark did a complete rebuild of my home from foundation to roof. They did a fast and very professional job. This was a turn key job and Shark Construction never had any sub-contractors on my job.
Description of Work: 1. Repaired Foundation 2. Re-framed my home3. Install new electrical wiring and panel upgrade, 4. Install all new HVAC and Plumbing. 5. Remodeled Bath and Kitchen6. Drywall7. Carpet and hardwood Floors8. Siding and roofing9. Demolition Shark Construction did a complete rebuilt of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96,000

    Contact information

    8604 Pennsbury pl #3, Henrico, VA 23228

    www.acmeservices.biz

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Kitchen and Bath Remodeling,
    Heating and Air Conditioning,
    Basement Remodeling,
    Doors,
    Homebuilders,
    Windows,
    Water Heaters,
    Siding,
    Roofing,
    Plumbing,
    Hardwood Flooring Sales and Installation

    FAQ

    Shark Construction is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    Saturday: Closed

    Shark Construction accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    Yes, Shark Construction offers free project estimates.
    No, Shark Construction does not offer eco-friendly accreditations.
    No, Shark Construction does not offer a senior discount.
    Yes, Shark Construction offers emergency services.
    Yes, Shark Construction offers warranties.
    Shark Construction offers the following services: I can help with jobs small or big. We are a Class A contractor licensed in the state of Virginia. We are licensed in HVAC, Plumbing, Building, and home improvement. All employees are background checked and drug tested. Just let me know what your needs are and I can get right on it. Also we are able to give the best prices in town on American Standard HVAC systems.
    Please see for more details

    Contact information

    8604 Pennsbury pl #3, Henrico, VA 23228

    www.acmeservices.biz

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 4:00 PM
    Tuesday:
    8:00 AM - 4:00 PM
    Wednesday:
    8:00 AM - 4:00 PM
    Thursday:
    8:00 AM - 4:00 PM
    Friday:
    8:00 AM - 4:00 PM
    Saturday:
    Closed