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Roy's HVAC Service

Heating and Air Conditioning, Heating Oil, Natural Gas Lines,

About us

I am a small business owner/operater and started this company in Aug,2008; but have worked in this trade all my life. I've had my master's license for over 20 years and absolutely gaurantee results. I am able to repair/replace any + all types of heating, air conditioning or refrigeration systems; including residential/commercial/industrial. I am fully covered w/ business liability insurance. I offer financing on a case by case basis if requested.

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Repair and/or replacement of existing HVAC and Refrigeration systems. New installations (free quotes), maintenance contracts, inspections, electrical service + repair, certain small plumbing services

Services we don't offer

I offer all services necessary/required to perform my work. If it heats or cools; I can do it. I do not do "service drain plumbing".

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-6 of 6 reviews

Molly S.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Roy is very prompt and finds a way to work new customers in, even when his schedule is already busy. He arrived by the time promised and completed his work quickly. He doesn't spend time chatting it up with the customer. His full concentration is aimed at resolving the problem. When finished he makes certain you fully understand what he did to fix the problem and why. He's professional in how he presents himself, in his explanations of the problem and how he proposed to do to resolve the issues.
Description of Work: Roy has done both AC and heating repairs for my family - each time with prompt attendance. I've used Roy's HVAC several times now, each with the same, excellent service. Roy runs his own business. He's prompt, and very knowledgeable in his professional area. What you get with Roy is a "no frills", extremely competent, highly professional and honest HVAC professional. I give Roy Edwards my highest recommendation as an HVAC professional you can not only place your full confidence in, but also rest assured you could not have a found a better qualified or better attending HVAC professional. Thanks Roy! Keep going strong!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Tracy S.
11/2014
5.0
heating & air conditioning/hvac, heating oil companies
  + 0 more
Roy was prompt, and professional, and very knowledgeable. He had to leave twice to get parts but both times returned promptly to fix my problem the same day. I never once felt like he was going to take advantage of the situation. The price was extremely reasonable for the amount of work he put into it. Roy will be my HVAC person from now on. I would definitely recommend him to anyone.
Description of Work: After replacing my old oil tank, i had no heat. To make matters worse my pump was leaking. Roy replaced my pump, the nozzle and another entire assembly. He cleaned everything up for me and had me up and running the same day I called!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

JUDE M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I called Roy on a Monday morning and he was at my house later the same morning. He swapped out a bad capacitor and I was up and running again in no time.
Description of Work: Malfunctioning heat pump compressor; replaced capacitor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Roy's HVAC Service
Thank you so much for taking the time to send this review, I'm pleased it was nothing too expensive. Wishing you all a pleasant summer ! Sincerely, Roy Edwards

Jo Ellyn A.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
|Roy also happens to be a very nice man. He handled our emergency before his first scheduled customer of the morning...and I believe he still got to that appointment on time. Roy is our HVAC guy from this day forward!
Description of Work: What a life saver Roy was for our family! Around 4:45 AM our HVAC started grinding up bearings, emitting the most horrendous noise. We had to silence our only protection against the bitter cold! First we ran to our phone book, wondering who to call. Then we remembered ads for Angie's List. We got online and joined within the hour, searching out emergency help. After finding Roy's HVAC on your list and seeing he was right in our neighborhood, we called. Roy returned our call promptly, promising to be here by 7. He was good to his word. By 8:30, our home was toasty again and we were happy! |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351.92

Dallas & Katrice M.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
He was on time. Checked out the issue. Went to lowes and got new garbage disposal and replaced it. Simple as that easy.
Description of Work: Replaced old garbage disposal with a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Karen W.
05/2012
5.0
heating & air conditioning/hvac
  + -1 more
el
Description of Work: I have a home warranty with Sensible Home Warranty and by the way they are awful. I called them because my HVAC system was not working properly and I needed them to send someone out. I was put in touch with Roy who told me that it was his company and that he could come to my home the next day at 8am. Sure enough 8 sharp he was at the door and proceeded to fix the unit. It did not take long at all there was actually a part he needed to replace but immediately I had cool air again. He was so nice and very knowledgable about the unit. He also was very respectful and did not seem like he would be the type to over charge or have hidden fees. I will definately hold on to his card and refer him to anyone in need.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    PO Box 70003, Henrico, VA 23255

    royshvac.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Heating Oil,
    Natural Gas Lines,
    Ceiling Fans,
    Gas Logs,
    Water Coolers,
    Water Heaters,
    Appliance Repair - Small,
    Electrical,
    Appliance Repair

    FAQ

    Roy's HVAC Service is currently rated 5 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Roy's HVAC Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Roy's HVAC Service offers free project estimates.
    Yes, Roy's HVAC Service offers eco-friendly accreditations.
    No, Roy's HVAC Service does not offer a senior discount.
    Yes, Roy's HVAC Service offers emergency services.
    Yes, Roy's HVAC Service offers warranties.
    Roy's HVAC Service offers the following services: Repair and/or replacement of existing HVAC and Refrigeration systems. New installations (free quotes), maintenance contracts, inspections, electrical service + repair, certain small plumbing services
    I offer all services necessary/required to perform my work. If it heats or cools; I can do it. I do not do "service drain plumbing".

    Contact information

    PO Box 70003, Henrico, VA 23255

    royshvac.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM