Richmond Window Corporation

This company is a disgrace and should be avoided at all costs. We replaced every window and door at the cost of 55k only to have a complete disaster from beginning to end. 14 service calls and 18 months later they just completed the work in mid December 2022. Last night I discovered yet another problem, a dent in a door panel they changed out in December. They’re a bunch of amateurs that were not prepared any of the 14 times they were at our home. I basically had to project manage their team for them to make sure they had everything covered. We should have gone to Pella instead. Incidentally, Pella were very interested in our horrible experience with Richmond Window Corporation when I spoke with them recently. Apparently it’s not the first time they’ve heard complaints like this.

Went great! Great product, great people, ‘nuff said.

Awesome, the crew even stayed late to finish.

The new windows look great. The installation team was professional and careful. While the installation took longer than the estimated time, the result was worth the wait. I'd rather have it done right than have a rushed installation.

Chris McClure was professional and knowledgeable. He arrived on time and completed the window replacement very quickly. I would recommend Chris and Richmond Window Corp to our friends and family. Thank you!

They did a great job from start to finish ,the salesman was very informative.the office always let me know what time the workers would be on the job each day.the installers did a professional job and kept the job clean every day.I was very pleased and will be doing other projects with this company very soon.

I highly recommend this company for window replacement. It is at the top end as far as cost is concerned, but they provide excellent product quality and performance in exchange. I love my new kitchen window and I would absolutely work with them again.

It went great! Quality product and work!

We had a full replacement of all the windows in our home (34) . The job went quicker than the time allotted and the crew was prompt, friendly, and efficient . The product is exceptional. The house is quieter and cheaper to cool. I highly recommend.

Installers arrived on time and were professional and courteous. The quality of the windows and door exceeded our expectations. After all work was complete installers took care in cleaning up. They did an excellent job

Fine, with the exception the inside trim was not stained as had been done with a previous job.

Very cooperative even though the first attempt was the wrong size and second attempt the lining around the glass was warped. Third attempt perfect.

We recently had all our windows replaced with Renewable by Anderson and love them! We highly recommend working with Chris Taylor. He offered solutions that brought the project within our budget, while still checking-off all the boxes we had requested. The windows that Chris helped us to select, have undoubtedly raised the value of our property by maximizing our views, improving efficiency, and enhancing the design and asthetics of the home. The window installation crew did a fantastic job as well. The hard working crew replaced 22 windows in 2 days! They were very respectful of our home by using drop cloths on flooring, covering nearby furniture, and periodically stopping to vacuum dust and sweep.

Excellent! From sales to finish! Very beautiful!

Our experience with Richmond Window Corporation was excellent from start to finish. We received White Glove Service from their team.

Absolutely wonderful experience from sales man through installation! Did a fantastic job!!

Installation took longer than they projected, but the job was done very well and we are satisfied with the job. This was our second time using them to install windows in a home.

They are wonderful to work with. Great service.

The work was done when promised and professionally. Things were explained to my wife and I and all the questions we had were answered. Would highly recommend the work crew that did our work to the company and friends and relatives..

It changed the whole look of house from inside and outside. The glass stayed cool all summer and there is no glare. We are so pleased.

They did a good job. They had to reorder a part but that got fixed. 0nly thing is they are really expensive

Installers and after market service very good. Prices are quite high and financing options (12 months only then) and interest rate also could be better.

We’ve used Richmond Window Corporation several times over the past decade. We would absolutely use again and recommend to anyone!

Quality of materials and installation was great. Exterior cleanup of work space in driveway was not 100 percent. Several box staples were left where they could puncture tires.

The work was done in January and the weather was not cooperative so the installation took longer than anticipated. The workman were highly skilled and very careful as well as being nice people. There were two glitches. I had ordered that the door have the peephole lower than standard because I an so short and it came with the hole at the standard height. The door was reordered and replaced at no cost to me. A sliding glass door had scratches, very slight, on the exterior and the foreman was not happy. He said that would cause the material to deteriorate over time so that was replaced also at no cost to me. My original windows were a really cheap non-standard size installed by the builder in 1992. That window company went out of business the following year. Because I live in an HOA, the appearance of the windows must match the original thus making custom windows necessary and thus more expensive. I highly recommend this Company.