Prestige Cabinets and Countertops

At the start, things went fairly well with planning, installation, and completion of project; they worked well with my wife and GC. Almost immediately after installation, we saw problems with the quality of the wood paint of the cabinets. Many areas and surfaces chipped and came off wood - starting at month #2. It was clear to me at this time, that there was no primer on the wood, as any/all chips (large and small) exposed bare wood. At this point, we tried to call Mike. He said they had a 12 month back up for their folks to come out and review and touch up paint. He offered a pen stick to "solve" the problem; no way this would fix the problem. We tried to call back many times over the first year. At approximately the one year mark the owner came out and said it was usual "wear and tear." Simply could not be so - paint chipping and flaking from top to bottom (i.e. floor to ceiling portions and those that had no contact points; even several inches wide on the bottom of cabinets that holds our coffee mugs and wine glasses, etc.). By the end of the second year, owner apparently not wanting to help us - so set us up with an "independent" painter who said only way to fix was to repaint all - a job that would range between 5k - 10k; this after we paid more than 20k for the total installation. Unacceptable and we now have a "new" kitchen that my wife is embarrassed to either have close friends over or host a party.

The paint peeled off my cabinets, so it went badly. The owner, Mike, promised to fix them, but he strung me along for over a year until after the oral contract had expired. He finally sent someone out to remove the doors from the peeling cabinets, so they could be repainted, but to my surprise, he sent me a quote for $2500 to repaint them. He claimed that I, who live alone and rarely cook, caused the paint to peel of 18 doors in two separate room by getting water on the cabinets.

TIMELY

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They were done quickly and they are very good quality. We even have self -closing drawers. They also put in a farm sink in too. They are beautiful and were reasonably priced for being custom cabinets. I plan to call them back to do work for our kitchen island and our media center as well.

They were very good.

Mike Waller and those in his employ created some beautiful custom cabinets for us. Not only are they gorgeous but the craftsmanship is excellent. In addition his installer was meticulous and did an excellent job. They were responsive, prompt and patient in answering all of our questions, some likely inane and some not so much. One of the real pluses was that Mike was not afraid to tell us when we had gone off the deep end in some things we thought we wanted and he did it without making us feel like we were total idiots and which were fact based on the various installation engagements Prestige has completed. We got other estimates from other vendors and too often they just agreed with what we asked for and I'm assuming that was just an attempt to make the final sale. We weren't and still aren't cabinet experts but thanks to Mike and his staff, we're a lot smarter now than we were. The scope of our cabinets included, like many, replacing the existing cabinets but also knocking out a wall and expanding the pantry which included a small section for things like an ironing board, kitchen cleaning supplies, etc other than food products which consume the majority of the pantry. We did not rearrange the "flow" of the kitchen as our kitchen just isn't that large. I would highly recommend Prestige.

The job went very well and I highly recommend them. It is a good product and they did an excellent job of putting them in, paying attention to detail and making them fit properly. I am dealing with high end cabinets and I did a lot of shopping around; their price is pretty competitive.

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I met with Mike several times to discuss kitchen layout and the color of my cabinets. Even when I changed my color choice at the last moment he was very pleasant and professional. I am considering a custom bedroom closet and I will definitely call Prestige for that project. Oh they finished on time and right on budget...

They did an excellent job. Their installers were great. The price came in at a very reasonable rate. He gave great suggestions and took all of my concerns into consideration. They staggered the cabinets and they look beautiful. We have gotten so many compliments on them.