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OLIVER'S APPLIANCE SERVICE CO INC

Appliance Repair, Appliance Repair - Small

About us

Professional and respectful Major Appliance Repair by James Oliver the owner for over 30 years.

Business highlights

49 years of trusted experience

Services we offer

Major appliance repair, garbage disposal repair/replacement, Some A/C repair/freon

Services we don't offer

usually no microwaves

Amenities



Accepted payment methods

Check

Reviews

4.919 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-19 of 19 reviews

William D.
05/2018
5.0
appliance repair
  + -1 more
Mr Oliver asked me some questions during the initial conversation, said he thought he knew the problem, and needed to order some parts. The next day he called and said he could come the very next day. He arrived as expected and repaired the refrigerator.
Description of Work: WE called Mr Oliver to have him look at our 19 year old Whirlpool refrigerator that was leaking water from the bottom of the appliance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRACY P.
09/2017
5.0
appliance repair
  + -1 more
He made repair quickly and at a responsible cost.
Description of Work: I meeded my oven repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey H.
09/2017
5.0
appliance repair
  + -1 more
He asked for details regarding make and model of range. He was able to replace igniter on first trip.
Description of Work: Igniter on gas range not working - he replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeffrey H.
09/2017
5.0
appliance repair
  + -1 more
Very well indeed
Description of Work: Fix Wolf Range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Joan R.
09/2017
5.0
appliance repair
  + -1 more
See above.
Description of Work: I needed an honest opinion on whether a fridge was worth fixing. He came the same day, gave me an honest opinion + did not try to make unneeded repairs. Very reasonable, too. Only $95 for a service call and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANN R.
08/2017
5.0
appliance repair
  + -1 more
We were very grateful that our fridge was once again maintaining the proper cooling temperature.
Description of Work: James successfully serviced our 20+ year old SubZero fridge which included recharging with the correct freon as well as performing a most thorough cleaning (which 2 other SubZero service providers failed to do). He diagnosed the problems and clearly explained the fixes. He is the most fair, expert and trustworthy repair person we've worked with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Sandy W.
04/2017
5.0
appliance repair
  + -1 more
Perfect! Got my washer running before the holidays. Truly went the extra mile.
Description of Work: Repair of Washing Machine

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mary S.
01/2017
5.0
appliance repair
  + -1 more
It was short and sweet. A serious relief for us!!
Description of Work: The timer on my range was stuck on "on". He stopped the noise!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
07/2016
5.0
appliance repair
  + -1 more
Found the problem and repaired it quickly, cleaned up in a very professional way.
Description of Work: He set up an appointment, was held up but called to let us know, called again when he was on his way and repaired the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen C.
02/2016
5.0
appliance repair
  + -1 more
James Oliver responded to my call quickly and set up a prompt appointment. At first he was unable to determine the cause of the leak, but he persisted and finally found the problem. He repaired it quickly and completely and left the kitchen area clean. He was very professional and responsible throughout the visit. I would definitely call him again.
Description of Work: Repaired leaking dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

cynthia O.
06/2015
5.0
appliance repair, small appliance repair
  + 0 more
James has been doing work for us for years. He is a very polite, professional, experienced repair person. Always on time and leaves my appliances repaired and cleaner than he finds them. I usually leave him a key if I am not able to be there with no worries. I would highly recommend using James Oliver. He has been repairing appliances for 40+ years and will at times try to diagnose the problem over the phone which saves us the repair bill if we just need to purchase a new appliance. He will also put in the new appliances regardless of where I buy them. He will do garbage disposals, and light plumbing as well which has been helpful.
Description of Work: Repaired my sub zero, washer, refrigerator drawers, dishwasher, garbage disposal, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Christine H.
04/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Richard P.
07/2014
5.0
appliance repair
  + -1 more
Communication was good. We called and Mr. Oliver came out the next day to do the repairs. He was quick and efficient. From my description of the problem over the phone the previous day, he already knew what the issue was and how to approach it. The repair went smoothly and the was done in just a bit over an hour. The price was very reasonable. The cost of the parts was about what I would have paid for them if I had ordered them online myself. The rest of the cost was labor, which was at or below prices quoted by other providers. All in all, I was very satisfied and would absolutely recommend him to friends and family and would hire him again without hesitation.
Description of Work: Replaced worn parts on our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Shannon M.
11/2013
4.0
appliance repair
  + -1 more
Arrived as scheduled. Set right to work and provided a quote to replace parts and finish the job. I accepted the quote and he finished. We had a problem after he left--the bottom of the ice maker was dripping water, which was not part of the original problem. He came back within a few more days and fixed that without an additional charge. Apparently something hadn't been put together quite right. Seemed professional but I suspected we paid more than we ought to have. The parts charge was $110 and the tech time was $275; the notation was 2 hours of time, and he was here at least that long. Did we pay for a trip charge on top of the two hours of service? $135+/hour seems high.
Description of Work: Repaired the freezer part of the refrigerator by replacing the heater, wiring, harness & thermostat.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

adrienne M.
07/2012
5.0
appliance repair
  + -1 more
Mr. Oliiver was on time, had all the equipment with him and fixed everything. He explained everything he was doing, did a lot of trouble shooting before repair. The part was the same onet that had been replaced twice before. He said he would contact Sub-Zero to report the part that failed in one year to see if they would be able to offset the part cost. Mr Oliver called me last week and said that a check would be coming soon from the company for a generous amount. He will be my first choice in the future for any repairs that may be needed in my home. I am very, very pleased!
Description of Work: Have a 1994 side by side, Sub Zero refrigerator Freezer that has been repaired for the same problem twice in the past 2 0r 3 years by the same repair service. Decided that this service would not be used again. This great unit was icing up and slowly not cooling as it should. Mr. Oliver was recommended by a very reputable appliance business in Bon-Air and they said he was the expert. Mr. Oliver said he would come to repair it on July 4th if I approved. He was very prompt, listened to my concerns and problems with the fridge. He worked from 10:30am until 3:30pm and it is working beautifully again. He didn't totally shut it down, saving me a lot of work, cleaned all the working parts and installed a new evaporator. He gave me tips on helping to keep it cleaner and discussed what to look for if the compressor should have problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Cynthia S.
05/2012
5.0
appliance repair
  + -1 more
He arrived at my house at the agreed upon time. The repair did not take long , he answered my many questions and cleaned up before he left.
Description of Work: I have an Subzero refrigerator and could not find anyone knowledgeable for repairs. Oliver was very pleasant, professional and answered all questions. He fixed my problem in no time. I have his card and will contact him for all my appliance issues. I highly recommend him. I am so happy as I rarely use the same service person twice. So hard to find good people!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David M.
08/2011
5.0
appliance repair
  + -1 more
Very satisfied. Prompt response, fair estimate given after diagnosis, had the needed parts on his truck. Professional and pleasant. Kept his card because we'll use him again if we need appliance repairs.
Description of Work: Diagnosed and replaced malfunctioning defrost heater, timer, and thermostat in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

Joshua S.
02/2011
5.0
appliance repair
  + -1 more
He was pleasant and prompt in his service. I don't know how much he charged, because the bill was paid by my home warranty.
Description of Work: Larry Oliver repaired my Subzero freezer that had quit.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHERYL C.
08/2006
5.0
appliance repair
  + -1 more
Oliver s Appliance Services is a great company to deal with. They are always friendly and polite. He was here on time. Also, most importantly, they do a great job. They are always able to fix my problems on the first try. I have always been satisfied with their services.
Description of Work: Oliver s Appliance Services came here to fix my stove. The front burner did not work at all. They replaced a heating element for that burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

    Contact information

    P. O. Box 29666, Henrico, VA 23242


    Service hours

    Monday:
    7:30 AM - 7:30 PM
    Tuesday:
    7:30 AM - 7:30 PM
    Wednesday:
    7:30 AM - 7:30 PM
    Thursday:
    7:30 AM - 7:30 PM
    Friday:
    7:30 AM - 7:30 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    Appliance Repair - Small

    FAQ

    OLIVER'S APPLIANCE SERVICE CO INC is currently rated 5 overall out of 5.

    Monday: 7:30 AM - 7:30 PM

    Tuesday: 7:30 AM - 7:30 PM

    Wednesday: 7:30 AM - 7:30 PM

    Thursday: 7:30 AM - 7:30 PM

    Friday: 7:30 AM - 7:30 PM

    OLIVER'S APPLIANCE SERVICE CO INC accepts the following forms of payment: Check
    No, OLIVER'S APPLIANCE SERVICE CO INC does not offer free project estimates.
    Yes, OLIVER'S APPLIANCE SERVICE CO INC offers eco-friendly accreditations.
    No, OLIVER'S APPLIANCE SERVICE CO INC does not offer a senior discount.
    No, OLIVER'S APPLIANCE SERVICE CO INC does not offer emergency services.
    No, OLIVER'S APPLIANCE SERVICE CO INC does not offer warranties.
    OLIVER'S APPLIANCE SERVICE CO INC offers the following services: Major appliance repair, garbage disposal repair/replacement, Some A/C repair/freon
    usually no microwaves

    Contact information

    P. O. Box 29666, Henrico, VA 23242


    Service hours

    Monday:
    7:30 AM - 7:30 PM
    Tuesday:
    7:30 AM - 7:30 PM
    Wednesday:
    7:30 AM - 7:30 PM
    Thursday:
    7:30 AM - 7:30 PM
    Friday:
    7:30 AM - 7:30 PM