When we had heavy rains and stuff I noticed the water wasn't draining out of my gutters properly and this is what he did. He put on new gutters, fascia boards and downspouts. In the summer I have been calling him and he hasn't been responsive. I had mosquitoes having a field on my property because the water every time it rained would stay in the gutters. I finally got a hold of him and it has been a chore to get him to correct this problem. This will be the 4th time some one is coming out to work on the problem and it is still not rectified. They told me that if they have to come out again it would cost me more but I told them that they did a service and it is good but it is not operable and manageable and so they would have to make it right. I told them I would not pay another nickel until it is done correctly because this has been paid for. It was miserable and every time my husband opened the front door he was eaten alive. I would tell people to beware of them. I brought this to his attention while he was doing the work. I told him no one was checking anybody’s work and there was not a supervisor on site and I asked about that. He told me they were seasoned workers and they know what they are doing. They have been doing this for 20 years but to me they could have been doing it for 50 years but there needs to be checks and balances. The gutter guard that I had agreed to purchase is not the gutter guard they stuck on my house. Once they stuck this mesh up there they never put in the appliances to hold it in place. When the storms came the mess blew all over the neighborhood. I am running around trying to collect it. I was calling him and no one was returning my calls or anything. I had to block my number on my phone and that’s how I got him on the phone. He is still not checking his workers work. They were here yesterday supposedly correcting the problem and finishing up. I go upstairs to the master bedroom and look at the gutter and there is appliance and mesh in it and there are no gutter guards. I called him and he told me no one called him. He was supposed to come to this house yesterday. I have not seen him since he picked up the last check in October last year. I was so upset that I was going to put a sign in my yard saying that my gutters and raking boars were done by M Anderson construction; they are beautiful however they are not functional.
Description of Work: I used the service of M Anderson Construction for gutters and downspouts and he was here today.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Pocahontas F. W.
12/2010
5.0
gutter repair, roofing
+ 0 more
The owner and proprietor is Michael Anderson and he was very professional. I did estimates with multiple companies and the estimates ranged from $22,000 down to $2,600. Of all the companies that I interviewed and got estimates from, he was more detailed in his estimate than the other people. My work was started and completed within a 7 day period. My house is 6000 square feet and it is an 86 year old house. It was a lot of work but they did a beautiful job. There had not been any new gutters or fascia or rake boards put on in well over 47 years. Across the street from my house is a small public park and I would cross the street and go stand in the park and look at my house. It looked so different. People thought I was crazy but it is absolutely gorgeous. They were responsive; when I called them they called me right back. At one point after they had completed my job, a little strip blew down and I thought it was some of the work. It was actually an extra piece that a worker had taken with him when he went up and laid it on the loose loft. You couldn't see it when you were standing down. When I called them and told them that something had come loose up there, they were here within 12 hours and went up and checked everything. They told me that the guy must have taken it up there thinking that he would need it. They said that they would start every morning by 8 o'clock and they were here every morning by 8 o'clock. They worked all day and they did not stop working until 5 o'clock in the evening. They only took a half an hour for lunch. I most definitely would use them in the future if I had to use them for anything. In fact, I am thinking about having them to build up my porch off of the master suite this spring or summer.
Description of Work: M Anderson Construction replaced soffits, gutters, and rake boards in August.
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Service Categories
Gutters,
Roofing,
Homebuilders
FAQ
M ANDERSON CONSTRUCTION is currently rated 3.5 overall out of 5.
No, M ANDERSON CONSTRUCTION does not offer free project estimates.
No, M ANDERSON CONSTRUCTION does not offer eco-friendly accreditations.
No, M ANDERSON CONSTRUCTION does not offer a senior discount.
No, M ANDERSON CONSTRUCTION does not offer emergency services.
No, M ANDERSON CONSTRUCTION does not offer warranties.