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Helen Grace Design

Interior Design and Decorating

About us

H.P. Grace has been synonymous with beautiful interiors since 1995. We've earned the reputation for keeping within budget while staying on schedule - from conception to completion. We have access to the top furniture lines, unique accessories and the best materials and craftsmen. Our fee is 100.00 per hour.

Business highlights

30 years of trusted experience

Services we offer

Restoration, Renovation and Remodeling. Design Consultation including Space Planning, Furniture and Fabric Selection, Window Treatments, Kirsch Blinds, Artwork and Accessory Selection, Finish Selections, Hanging Services for Artwork, Mirrors and Drapes, Paint Colors. We also assist with Home Moves and Senior Downsizing.


Accepted payment methods

Check

Photos of past projects

Reviews

4.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
17%
1
17%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 1-6 of 6 reviews

lynne A.
12/2014
5.0
interior designers
  + -1 more
Things went extremely well. Helen was professional in every sense of the word. She was responsive to my phone calls and emails. She listened to my wishes and thoughts, discussed the pros and cons, made suggestions and allowed me to make the final decisions. She accompanied me to the store to select cabinets and countertops. She assisted me in the selection of paint colors for the kitchen and for the dining and living rooms (which adjoin the kitchen in my open concept house) to accomplish a cohesive look. Helen was pleasant, cooperative, accommodating and fun to work with. I am very pleased with the final outcome and grateful to Helen for her advice. I love my new kitchen! Thanks, Helen
Description of Work: I contacted Helen to assist me in the remodeling of my kitchen. I contacted Helen before I began so she was with me from the beginning providing suggestions, guidance and support.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna W.
03/2014
2.0
interior designers
  + -1 more
There were several reschedules performed due to weather or illness on the provider's part. We received a message indicating the distance to our home was an issue. I requested a refund. I have not received a response. She recommended contracting services with a designer closer to our home.
Description of Work: The provider did not render services paid for.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$295

Response from Helen Grace Design
Hello (Removed members name), I'm so sorry about the delayed refund. I have been trying to get this situation resolved. I spoke with Adam King of Angie's List the other day and he said if you call, they will give you a complete refund. Please call or email me if I can be of further assistance. Helen O'Ferrall

Maggie G.
03/2014
1.0
interior designers
  + -1 more
I bought a special $295 and quot;design servicesand quot; and tried to scheduele an appointment by email. Still haven't managed. I probably should have tried harder but when she has my money I think she would be more responsive. Maggie
Description of Work: Nothing yet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$295

Response from Helen Grace Design
I just received a call from Angie's List that said there was a message for me. I am so sorry that there has been a miscommunication regarding the two hour consultation. I called Angie's List months ago to inform them that I was no longer doing design consultation outside of the Richmond Metropolitan area. I apologize that you were not contacted. I spoke with Adam from Angie's List a few minutes ago and he advised that you will get a full refund of 295.00 as soon as you call them. Also, please don't hesitate to call or email me with any questions you may have. 804-334-4342. Best regards, Helen O'Ferrall

Jon P.
11/2013
5.0
interior designers
  + -1 more
Helen was outstanding at clearing her schedule to meet with me for two hours on a Saturday and in short order, help me with a vision for my Recreation room, hallways, front foyer and combined Kitchen/Dining/Living room. Her experience and expertise were immediately evident, she matched wall colors with my furniture/affects and gave and quot;fabulousand quot; advise on current trends, and answered all my wife's and my questions for an updated schema for my residence. From painting a fireplace, ceiling/wall/trim colors, rug patterns, bar stools, furniture and space allocations, chairs etc., adding and quot;PoPand quot; to my rather earth tone/neutral environment. We've been sharing emails since on curtains and woven woods and all my accomplishments to date; and when Helen takes on a project, it's total and 100% involvement from start to finish. What an absolutely fun and energized experience to work with Helen and come away with a collaborative vision -- I can't thank her enough!!!
Description of Work: Residential Interior Design consultation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sherin H.
07/2012
5.0
interior designers
  + -1 more
Helen came to our home in December 2009. She made a few suggestions. We were hesitant to agree right away. She made a color change in the kitchen - and from there we were off and running. Next was the sunroom and living room. She recently completed our master suite. If I am lucky, she will continue to shape up the rest of our house over the next year! She was hands on all the way. She was very professional and timely. We were consulted and presented with her ideas and always given choices. I recently called her and asked her for a chair for the kitchen desk. We are anxiously awaiting it sarrival with her unique and certain to be gorgeous slipcover! It is like Christmas whenever Helen is involved!
Description of Work: I have had a marvelous experience working with Helen O'Ferrall. We moved into our home on the river 3 years ago. She has been actively involved in designing our living room, sunroom, dining room, foyer and master bedroom (plus a few extra touches along the way). She worked with our ideas and refined them into gorgeous, amazing living spaces. This would never have been accomplished without her. This home is an ideal reflection of us - but with her designer flare. She worked with some of our pieces and added onto them as needed. She is extremely flexible and easy to communicate with. She has an ecclectic sense of style and design. If I ever questioned a choice in my head, I quickly realized she was spot-on once the design was complete. I am now completely dependant on her!! I am happy to refer her to my friends and family as I know she does not repeat her work and she reads her clients individual personalities and needs. She creates unique and original designs. She is committed down to the smallest details. Her energy level is amazing and contagious. We get rave compliments on our home by all our visitors and house guests - I give Helen all the credit!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Nooshen A.
06/2012
5.0
interior designers
  + -1 more
We contacted her out of desperation -- we had a living room and dining room full of new furniture but it just didn't look right -- just a bunch of new furniture arranged in a room but something wasn't clicking. We weren't sure what was missing. She swept in on time and professional and after just a short visit in the space and talking with us she was able to share her vision with us as to what she thought the room needed. Her ideas were surprisingly fresh and simple but made a HUGE difference to the room. She was very sensitive to our preferences though and did not just impose her vision on us -- it evolved with our input. We could always count on her to be punctual and professional and incredibly quick to respond to phone calls and requests for help with other little things we were interested in getting her input on like blinds for another room. We now have a gorgeous space that we love and that never fails to garner exclamations of delight -- she has put certain touches on the room which are visually surprising and fun. She also designed exquisite window treatments. If you want help with an empty space or as in our case, a full yet unsatisfying space she meets and exceeds expectations. We can't recommend her highly enough!!! Now we have to get her back here to work on our family room!
Description of Work: Design of Living Room and Dining RoomWindow Treatments Designed, created, and installation supervised by designerItems purchased by designer and brought to houseDesigner led shopping expeditions for fabrics, furniture, accessories

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

    Contact information

    1100 Essex Ave., Henrico, VA 23229

    helengracedesign.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

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    Service Categories

    Interior Design and Decorating

    FAQ

    Helen Grace Design is currently rated 4.7 overall out of 5.
    Helen Grace Design accepts the following forms of payment: Check
    No, Helen Grace Design does not offer free project estimates.
    No, Helen Grace Design does not offer eco-friendly accreditations.
    No, Helen Grace Design does not offer a senior discount.
    No, Helen Grace Design does not offer emergency services.
    No, Helen Grace Design does not offer warranties.
    Helen Grace Design offers the following services: Restoration, Renovation and Remodeling. Design Consultation including Space Planning, Furniture and Fabric Selection, Window Treatments, Kirsch Blinds, Artwork and Accessory Selection, Finish Selections, Hanging Services for Artwork, Mirrors and Drapes, Paint Colors. We also assist with Home Moves and Senior Downsizing.

    Contact information

    1100 Essex Ave., Henrico, VA 23229

    helengracedesign.com