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Reviews
1.52 Reviews
Showing 1-2 of 2 reviews
ANNE AND JAMIE D.
09/2007
moving companies
+ -1 moreThey showed up on time and delivered on time. We had a few items in storage and they picked those things up during the move. When they had arrived, we notice some things had been broken. When we asked them about it, they said the storage company had broken them. We saw an item broken that had not been in the storage, and they said they were not equipped to move such long distances and items were packed for shorter moves. I don't think I will be using them again.
Description of Work: They moved the entire contents of our 2400 square foot home in Richmond, Virginia to Baltimore, Maryland.
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$5,700
MARK A.
09/2006
moving companies
+ -1 moreI have moved nine times in the past 23 years. This was the worst move ever. They are rude and threatening if you have a complaint. They price really well but you are treated so poorly it is not worth it. It is the most unprofessional group I have ever had move us.
Description of Work: Contracted to do a local move. Showed up not ready to pack items. I had to pack as they carried. Did not cover the floors and rugs. Claimed this was not part of the deal. Created a mess in the old house. Rugs had to be re-cleaned. In the new house I covered rugs. They dropped a TV, broke it, and tried to hide it. They took the broken 32" Sony TV and said they would repair. When I called three months later they said it was an old TV but they would get to it. It has been over a year now and they still do not have it
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$1,800
Contact information
8423 GLAZEBROOK RD, Henrico, VA 23228
www.fivestarmoving.netLicensing
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Service Categories
Moving Companies,
Storage
FAQ
FIVE STAR MOVING AND STORAGE is currently rated 1.5 overall out of 5.
FIVE STAR MOVING AND STORAGE accepts the following forms of payment: MasterCard,Visa
No, FIVE STAR MOVING AND STORAGE does not offer free project estimates.
No, FIVE STAR MOVING AND STORAGE does not offer eco-friendly accreditations.
No, FIVE STAR MOVING AND STORAGE does not offer a senior discount.
No, FIVE STAR MOVING AND STORAGE does not offer emergency services.
No, FIVE STAR MOVING AND STORAGE does not offer warranties.
FIVE STAR MOVING AND STORAGE offers the following services: PACKING, PACKING SUPPLIES, MOVING, STORAGE
Contact information
8423 GLAZEBROOK RD, Henrico, VA 23228
www.fivestarmoving.net