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Daves Backyard Ponds

1.5(
2
)

Handyman Services, Landscaping, Wells and Pumps,

... +1 more

Services we offer

Spring cleanout, pump repair, landscaping, filter replacement, lawn & yard work.

Reviews

1.52 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
50%
1
50%
Rating CategoryRating out of 5
quality
2.5
value
1.0
professionalism
1.0
responsiveness
2.5
punctuality
2.5
Write a review
Showing 1-2 of 2 reviews
Kelly O.
03/2012
1.0
handyman service
  + -1 more
See above.
Description of Work: We have a small back yard pond. I called Dave from Backyard ponds to have it emptied filled and cleaned and a new pump installed. He came on 3/16/12 installed a new pump everything was fine he left and it stopped working. He came the next day and told me it was an electrical issue. I asked "Why didn't you tell me that yesterday?"" and he didn't say anything. I did go to my bank Saturday morning to try and put a stop payment on the check but he had already cashed it. We just don't learn our lesson. We are either using a credit card (where we have some recourse) and if a company doesn't take credit card we just won't use them. Thinking back he had a long extension cord and I was wondering why he was uing it?? I think he knew there was a problem with the box and he wanted to get paid and he accepted the check knowing fully well that it wasn't going to work. Well we are out $500.00 and no pond?? He then told me very sarcastically "What do you want me to do about it??"" I said I want it fixed!! Then I said Just leave just go. Some of these workers are just sooooo unbelievalbe. I would NEVER use him again. Horrible.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$500
Response from Daves Backyard Ponds
Customer hired me to clean out pond and replace pump which was completed to customer’s satisfaction. I was paid $450.00. When I left the job the new pump was working and the pond was clean. The customer seemed satisfied. Customer called the following day and said that her pump wasn’t working. I responded promptly and determined that the pump was working by running an extension cord from her house to the pump, but that source near the pond was malfunctioning. I tried to tell the customer that she would need a licensed electrician to fix her problem, but I was not given a chance. She yelled at me to leave the job right then. I left as she requested. I do not believe a refund is warranted because I completed the pond cleaning and pump replacement as originally contracted.
Nancy M.
06/2011
2.0
handyman service, landscaping
  + 0 more
He was here for less than 4 hours and he charged me $690.00. I am recently widowed and felt intimidated to write the check. He never said anytime within the 4 hours that the bill was recently. I paid him, which makes me angrier. The one thing he did offer was to come back and make a free service call which is $75.00. I just don’t want to let him back in my yard after what all I have been through with him, I don't know the next hidden fee is coming from.
Description of Work: He quoted me $200.00 to clean out a small fountain in my back yard.
Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$690

    Contact information

    2204 Lashley Ln, Henrico, VA 23238

    www.davesbackyardponds.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Handyman Services,
    Landscaping,
    Wells and Pumps,
    Lawn and Yard Work

    FAQ

    Daves Backyard Ponds is currently rated 1.5 overall out of 5.
    No, Daves Backyard Ponds does not offer free project estimates.
    No, Daves Backyard Ponds does not offer eco-friendly accreditations.
    No, Daves Backyard Ponds does not offer a senior discount.
    No, Daves Backyard Ponds does not offer emergency services.
    No, Daves Backyard Ponds does not offer warranties.
    Daves Backyard Ponds offers the following services: Spring cleanout, pump repair, landscaping, filter replacement, lawn & yard work.

    Contact information

    2204 Lashley Ln, Henrico, VA 23238

    www.davesbackyardponds.com