We had some smoke coming from the refrigerator. It ended up being condensation that was going on to a wire which was steam and not smoke The problem that I thought that it was really wasn't the problem. I thought he did a great job. He was timely and came over pretty quickly. They were very reasonable. He was very good.
Description of Work: D LJones Plumbing did a service visit for a refrigerator repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lindsay C.
02/2012
5.0
plumbing, water heater repair
 + 0 more
The person they sent out was extremely friendly and easy to work with.
Description of Work: I use D L Jones for my plumbing work. I had last used them about a year ago but my daughter used them a couple of weeks ago. She had a hot water problem, and she was not getting any pressure out of the hot water faucets. They brought in the piping, and found that there was some sort of a plug that was supposed to prevent the water from backing up out of the hot water heater. That was apparently jammed, so it was a lot of piping hot repair. Then she had them repair a batch of leaky faucets and a few other things for the rest of the hour that he was going to charge.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Tess B.
07/2008
3.0
heating & air conditioning/hvac, plumbing
 + 0 more
Not very well. We were forced to choose between a hard & fast estimate or paying based on "time and materials". We chose the latter with an assurance that would be cheaper, so we weren't able to get a true estimate. Everything they did needed to be re-done or repaired. The shower head leaked initially, as did the sink, and the repairman who later fixed them said they were very easy and obvious fixes. The toilet was very messy looking when re-installed, and the heating unit they installed was loose and finally fell apart. They were responsive to the problems, but the shoddy workmanship and excessive bills speak for themselves.
Description of Work: New shower head, nozzle and drain installed in bathroom; toilet removed then replaced (after floor was redone); sink removed then replaced; radiator removed and new "slant fin" heating unit installed. (Radiator removal required drainage of all radiators.)
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$1,500
James S.
07/2007
1.0
plumbing
 + -1 more
I was very disappointed in this company. They said there was no leak in the unit. The thing was he did not even have any equipment in his truck that could detect carbon monoxide. The manufacturer of the water heater sent them out under my warranty. They still tried to bill me personally and threatened to charge it off if I did not pay them directly. This was covered by the warranty, so I never understood why they tried to bill me.
Description of Work: I had them come out to inspect my gas water heater and the gas line after my carbon monoxide detector went off indicating there was a leak.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$185
Peggy F.
08/2006
5.0
wells
 + -1 more
They were really nice, told us what to expect and gave us a time frame as to when they would be done. They worked very quickly and quietly and got they job done right on time. I would definitely use them again if I needed a plumber.
Description of Work: They fixed the recirculation pump in the house so that the hot water would come in quicker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
08/2006
5.0
plumbing
 + -1 more
D. L. Jones Plumbing is a wonderful company to deal with. They are very dependable and professional. The job they do is always done well. We have used their services for years and have always been pleased. They are a fair company also. I would recommend them to others.
Description of Work: D. L. Jones Plumbing installed a new kitchen faucet in our home. The old one was leaking by the base of it.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Wells and Pumps,
Water Heaters,
Heating and Air Conditioning,
Appliance Repair
FAQ
D L Jones Plumbing Inc is currently rated 4 overall out of 5.
Monday: 6:00 AM - 5:00 PM
Tuesday: 6:00 AM - 5:00 PM
Wednesday: 6:00 AM - 5:00 PM
Thursday: 6:00 AM - 5:00 PM
No, D L Jones Plumbing Inc does not offer free project estimates.
No, D L Jones Plumbing Inc does not offer eco-friendly accreditations.
No, D L Jones Plumbing Inc does not offer a senior discount.
No, D L Jones Plumbing Inc does not offer emergency services.
No, D L Jones Plumbing Inc does not offer warranties.
D L Jones Plumbing Inc offers the following services: Residential & commercial remodels, gas leaks, toilets, pipes, faucets, water heater repair, replacement gas & frozen pipes.