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Reliance Repair LLC

Appliance Repair, Heating and Air Conditioning, Energy Efficiency Auditing,

About us

Reliance Repair LLC is a licensed family owned and operated company, providing quality service in Northern Virginia & Washington DC. Our trained technicians are certified and specialized in all major home and commercial appliances. We have exclusive trained tech for Bosch, Sub Zero, Viking, Dacor, Amana, Electrolux, Frigidaire, GE, Kenmore, Kitchen Aid, Maytag, Whirlpool, Wolf, Samsung and LG. We also offer Ice Machine repairs. our technician's job Description is simple satisfy Customers.

Business highlights

Minority Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

(Air Conditioning, Heating repair and installation) Repair of Refrigerators, Freezers, Dishwashers, Washers, Dryers, Ovens, Stoves, Cooktops, Ice maker and Ice Machines.

Services we don't offer

window air conditioning units and installation on appliances

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.066 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 66 reviews

Evan S.
02/2021
5.0
appliance repair
  + -1 more
The repairman diagnosed the problem immediately and repaired it with speed and accuracy. The entire process took less than 30 minutes.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

William A.
02/2021
5.0
appliance repair
  + -1 more
Our LG above stove microwave stopped heating. Lucky from Reliance Repair came out and gave us an estimate. He arrived on time. His estimate was reasonable. When he received the part, he returned on time and worked diligently to repair the problem. He was polite, respectful. Overall, an excellent repair experience. Highly recommended.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

john F.
02/2021
5.0
appliance repair
  + -1 more
Service was on time, thorough, polite and competent. Price was very reasonable.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gwendolyn H.
02/2021
5.0
appliance repair
  + -1 more
I could not have asked for a better company Lucky was outstanding call me the next day came out look at the problem, just so he happened to have the part in the truck so it was a one-time thing all in one day Great job thanks lucky
Description of Work: Appliance Repair my gas stove

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennie K.
02/2021
5.0
appliance repair
  + -1 more
Reliance Repair was great. There was some water collecting in the space underneath my dishwasher filter and I was unsure what the problem was. I filled out an online request after hours and Reliance Repair contacted me the next morning. They were able to schedule an appointment for the following day. Lucky called me on the way to my house and when I described the problem in more detail he said the water collection was likely normal, but he continued with the inspection and confirmed that there was nothing that needed to be repaired. He explained everything to me and even suggested things I could do to make the dishwasher run better. I appreciate how responsive and honest this company was.
Description of Work: diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Leslie R.
12/2020
5.0
appliance repair
  + -1 more
It was an easy fix--a child lock we didn't know about was on--and the technician didn't charge
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

vivian fernandes L.
11/2020
5.0
appliance repair
  + -1 more
Very well, he was knowledgeable and honest about what could and could not be repaired.
Description of Work: Repaired a refrigerator waterline and bad part, advised on repair of wall oven and DW

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Eleanor B.
10/2020
5.0
appliance repair
  + -1 more
He was so helpful, polite, and quick! I would recommend reliance repair to anyone! Also, much less expensive than calling the appliance company to come out and take a look at my appliance. Thank you, angies list for connecting me with reliance repair!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Griselle L.
10/2020
5.0
appliance repair
  + -1 more
My technician was simply Amaizing, I will recommend this company to all my friends..
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Kathleen B.
10/2020
5.0
appliance repair
  + -1 more
Excellent service. Lucky was able to quickly get the part needed and have it installed in one day. He is knowledgable, professional and friendly. Will definitely use again. Highly recommend.
Description of Work: Replaced touch pad on dishwasher

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Marilyn R.
10/2020
5.0
appliance repair
  + -1 more
Very well. Lucky arrived on time and did excellent work in record time. I am very pleased with his work and courtesy.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Megan M.
07/2020
5.0
appliance repair
  + -1 more
Lucky was quite knowledgeable on exactly what was wrong with our washing machine and the cost of replacing each part necessary. He advised us that the cost to repair our washer was more than it was worth and recommended a few new washers. Excellent price and maybe the only honest contractor I've ever met! Highly recommend!!
Description of Work: Broken washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Richard R.
07/2020
5.0
appliance repair, heating & air conditioning/hvac
  + 0 more
Fantastic! Lucky was professional, courteous and efficient. I will definitely use Reliance again
Description of Work: Dryer would overheat and shutdown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Karen K.
06/2020
5.0
appliance repair
  + -1 more
Awesome! Lucky is very professional knowledgable and quick. Very sensitive of the current COVID situation by the way. After he was gone we wondered what took us so long to get this repaired. Lucky made it easy and cost was very reasonable.
Description of Work: Replace a burner on our electric stove

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

john S.
06/2020
5.0
appliance repair
  + -1 more
Reliance was fast in their response to my call and able to provide timely service. Service representative was able to determine problem, order the part promptly for return a few days later. He clearly explained the nature of the problem, clean and organized in his work and completed it promptly.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Drew P.
06/2020
5.0
appliance repair
  + -1 more
Honest, efficient assessment and recommendations for next steps. If I move forward with the repair instead purchasing a new oven, it will be with these guys.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Monica O.
05/2020
5.0
appliance repair
  + -1 more
The repair work went very well. I would call upon Lucky again should I need any appliance repair!
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arja S.
05/2020
5.0
appliance repair
  + -1 more
Very knowledgeable young man, provided quick service. Very pleased with his service.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Biniam B.
05/2020
5.0
appliance repair
  + -1 more
Tech was very knowledgeable and excellent customer service will definitely reach out to them for future services!!!
Description of Work: Appliance Repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Freeman J.
05/2020
5.0
appliance repair
  + -1 more
Outstanding. Same day service and had replacement part on hand. Highly recommend this company.
Description of Work: Replace refrigerator compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Danielle M.
05/2020
5.0
appliance repair
  + -1 more
The technician showed up in less than a day after I called. He was professional and well versed in refrigerator repair. It took him no time to diagnose the problem, and he had the part in his truck. The fix was quick and well done. Our refrigerator is now running so much better!
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy U.
05/2020
5.0
appliance repair
  + -1 more
Prompt, courteous, and knowledgeable technician. Was able to quickly diagnose issue with our oven and order the necessary part. Returned to install replacement part within 48 hours.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

David D.
05/2020
5.0
appliance repair
  + -1 more
The technician was on time, professional, friendly and efficient.
Description of Work: Appliance Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

John A.
05/2020
5.0
appliance repair
  + -1 more
Great job by Lucky. Had the part fixed the problem at a reasonable price. Would use them again for any appiliance repair
Description of Work: Appliance Repair- Dryer
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott C.
03/2020
5.0
appliance repair
  + -1 more
Had an appointment window between 10 am and 1 pm. The technician - Lucky - gave us a 30-minute heads up as promised and was here around 11 am. Price for parts and labor were very reasonable and Lucky was very pleasant to deal with. Our appliances are all getting old, so I'm glad we found these guys because I have a feeling we'll be calling again.
Description of Work: Dryer would spin but no longer heated up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215
    • 1(current)
    • 2
    • 3

Contact information

Merchants View Square, Haymarket, VA 20169

http://www.reliancerepairs.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Energy Efficiency Auditing,
Appliance Repair - Small

FAQ

Reliance Repair LLC is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Reliance Repair LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Reliance Repair LLC offers free project estimates.
Yes, Reliance Repair LLC offers eco-friendly accreditations.
Yes, Reliance Repair LLC offers a 10% senior discount.
No, Reliance Repair LLC does not offer emergency services.
No, Reliance Repair LLC does not offer warranties.
Reliance Repair LLC offers the following services: (Air Conditioning, Heating repair and installation) Repair of Refrigerators, Freezers, Dishwashers, Washers, Dryers, Ovens, Stoves, Cooktops, Ice maker and Ice Machines.
window air conditioning units and installation on appliances

Contact information

Merchants View Square, Haymarket, VA 20169

http://www.reliancerepairs.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM